The Voice over Internet Protocol (VoIP) Market is set to record a CAGR of 9.8% during the forecast period. The market holds a share of US$ 43.92 billion in 2023 while it is anticipated to cross a valuation of US$ 118.86 billion by 2033.
VoIP is generally used to convert voice impulses into digital signals for transmission. It also merges voice and data operations to deliver unique standard services. These services include video voice mail, instant messaging, and real-time language translation.
The growing demand for VoIP is attributed to rapid technological advancements, including video calls and audio calls. Urban cities are being penetrated by 5G technology, which has a significant amount of bandwidth, products, and services that are specifically made for high-speed transmission. Effective communications that have an impact on business growth are therefore the best alternative for each business. Scalable calling capabilities are provided by voice over internet protocol (VoIP) services.
The VoIP services include three kinds of technology, IP telephony, broadband telephony, and internet telephony. The increasing spectrum efficiency and HD video calls demand 5G bandwidths for operability. The COVID-19 pandemic has fueled a shift in corporate practices towards remote working, which has increased the requirement for efficient communication systems. The applications like Skype, WhatsApp, Line, and Viber have become more popular due to their friendly interface and innovative functioning. Voice over internet protocol (VoIP) IP) solutions have therefore started to gain popularity and are expected to continue growing. Also, the market is growing because of the adoption of cutting-edge and user-friendly programs like Viber, Line, Skype, and WhatsApp. The public's low adoption of VoIP services and the limited accessibility of high-speed networks, however, impede this expansion. Likewise, a lot of chances for market expansion are anticipated as a result of ongoing technological advancements and an increase in Research and Development spending to create technologically improved solutions.
According to the Voice over Internet Protocol (VoIP) industry outlook, increased smartphone adoption is having a direct beneficial impact on the market. The robust phone-to-phone and phone-to-computer communication channels are made possible by the 5G and LTE network connectivity. Some of the frequently used programs on cellphones, laptops, and even tablets include Skype and Google Meet. Due to the increased mobility it offers to the end user, this multichannel communication also aids in VoIP sales across the globe. Government bodies foster and use these qualities because they increase inclusion.
| Attributes | Details |
|---|---|
| Voice over Internet Protocol (VoIP) Market CAGR (2023 to 2033) | 9.8% |
| Voice over Internet Protocol (VoIP) Market Size (2023) | US$ 43.92 billion |
| Voice over Internet Protocol (VoIP) Market Size (2033) | US$ 118.86 billion |
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Short-term Growth: From 2018 to 2022, the Voice over Internet Protocol (VoIP) market recorded a higher CAGR of 12.27%. The pandemic and businesses' acceptance of work-from-home policies had a beneficial impact on the market. The growth was also observed due to the growing outsourcing businesses during the forecast period. The rapid implementation of digital communication products and services across the sector also fueled market growth.
Mid-term Growth: This period is likely to grow at a steady rate, as the restoration or normalization of corporate, education systems, and other entities have impacted the market growth. However, multiple businesses and outsourcing companies are still using technology to effectively communicate. It is projected that this technology is expected to continue to be used longer in its many verticals due to its accessibility, convenience, and time-saving features. The market is likely to grow steadily between 2023 and 2028.
Long-term Growth: The future of the Voice over Internet Protocol (VoIP) Market looks promising, as BFSI, remote educational, and outsourcing programs are still running and are successful. Various businesses born at the time of the pandemic are still functioning in a hybrid or remote manner, and are likely to remain the same during the forecast period. The Voice over Internet Protocol (VoIP) Market is anticipated to record a CAGR of 9.8% between 2023 and 2033.
VoIP systems evolve through many research and development projects, as well as supporting an efficient communication channel. The market is growing as a result of the quick development of ed-tech projects for distance learning and efficient course delivery in education systems.
The fifth-generation networking develops a high popularity of residential VoIP along with industrial applications. The features like call forwarding, caller ID, call waiting, and many more give residential VoIP an edge over traditional landlines.
Another factor like cloud-based communication has improved the VoIP prospects is fueling the remote workforce. The cost benefits, along with the rapidly growing adoption of SMEs, and the emergence of 5G technology, penetrating the sales of voice over internet protocol (VoIP) solutions. The rising trend of adding the mobile element to businesses is also expanding the Voice over Internet Protocol (VoIP) Market size.
The significant factors that restrict the growth of the Voice over Internet Protocol (VoIP) Market are security breaches, malicious activities, fraud, and interoperability issues. Other than that, the lack of network connectivity in remote areas of developing regions also limits the market growth.
Principal Consultant
Higher Penetration of 5G networks, along with Affordable Remote Workplaces, puts North America's market on the Top.
The Voice over Internet Protocol (VoIP) Market in North America holds the significant space in 2023.
The United States is expected to dominate the Voice over Internet Protocol (VoIP) market owing to the higher penetration of 5G and increased outsourcing. The corporate structure adopted the work-from-home or hybrid mode of working while transitioning to online communication channels such as video calls, VoIP calls, and digital calls. Businesses are looking for affordable communication solutions that are also easy to implement and learn.
The start-ups in the United States, along with the international business calling, are collectively gaining traction in the market. The increasingly expanding outsourcing industries require a dependable and cost-effective line link, which VoIP services offer.
Expanded International Businesses coupled with Higher Economical Activities Propels the Regional Growth
Asia Pacific is the hub for outsourcing, with Taiwan, China, and India growing their BPO and KPO businesses. The huge population in India and China is likely to lay a vital role in the growth of the region. With its domestic VoIP service providers, India uses the services for worldwide outsourcing in parallel to using them locally. These are the factors behind the increasing expenditure on VoIP services in Asia Pacific.
Increased Tourism with Higher Penetration of Remote Work fuels the Regional Growth
The need for good communication is growing as the number of people working and traveling increases in nations like Germany, France, Spain, and Poland. VoIP services are therefore considered the most effective. With the option of domestic and international calling, a tourist spot like Europe finds VoIP better than any other communication channel. Growing trade between different parts of Europe is also pushing businesses to adopt VoIP services. The digitizing cities, along with the early 5G deployments in spaces, are fueling the demand for voice over internet protocol (VoIP) market.
| Segment | Top Access |
|---|---|
| Top Sub-segment | Computer-to-phone |
| Expected Value in 2033/CAGR | 40% of the Global Market by 2033 |
| Segment | Top End-User |
|---|---|
| Top Sub-segment | Consumer |
| Expected Value in 2033/CAGR | 9.8% (2023 to 2033) |
By holding 40% of the global market by 2033, the computer-to-phone sector is predicted to take the lead in the access category. This growth is attributed to the higher mobility of the consumers who run a national/international business. From the meeting to the brainstorming sessions, the computer-to-phone segment comes with an inclusive approach and adds each component of a business in the loop. Access of this segment can be obtained through the installation of a VoIP adopter or VoIP application in the respected device.
By end-user, the consumer segment is likely to record a CAGR of 9.8% between 2023 and 2033. Though, residential VoIP is also thriving at a significant rate. Advanced features like call waiting, call forwarding, and caller ID are making VoIP services the preferred choice for consumers. The high popularity among residential places is likely to shape the trends for the market. The growing multi-channel applications, along with the downfall of (Plain Old Telephone Service) POTS, are also gaining traction for this segment.
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The Voice over Internet Protocol (VoIP) market is dynamic and is likely to have a bright future in the forecast period. The competitors add cloud-based, AI, and machine learning elements in the VoIP services to enhance the communication experience. The vendors also try to provide personalized solutions for different outsourcing businesses.
Market Developments
The market CAGR for 2033 is 9.8%.
The market is estimated to reach US$ 118.86 billion by 2033.
North America, Europe, and Asia-Pacific are the top 3 countries leading the market.
The market is estimated to secure a valuation of US$ 43.92 billion in 2023.
India, Japan, and China dominate the Asian market.
1. Executive Summary | Voice over Internet Protocol (VoIP) Market
1.1. Global Market Outlook
1.2. Demand-side Trends
1.3. Supply-side Trends
1.4. Technology Roadmap Analysis
1.5. Analysis and Recommendations
2. Market Overview
2.1. Market Coverage / Taxonomy
2.2. Market Definition / Scope / Limitations
3. Market Background
3.1. Market Dynamics
3.1.1. Drivers
3.1.2. Restraints
3.1.3. Opportunity
3.1.4. Trends
3.2. Scenario Forecast
3.2.1. Demand in Optimistic Scenario
3.2.2. Demand in Likely Scenario
3.2.3. Demand in Conservative Scenario
3.3. Opportunity Map Analysis
3.4. Investment Feasibility Matrix
3.5. PESTLE and Porter’s Analysis
3.6. Regulatory Landscape
3.6.1. By Key Regions
3.6.2. By Key Countries
3.7. Regional Parent Market Outlook
4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033
4.1. Historical Market Size Value (US$ Million) Analysis, 2018 to 2022
4.2. Current and Future Market Size Value (US$ Million) Projections, 2023 to 2033
4.2.1. Y-o-Y Growth Trend Analysis
4.2.2. Absolute $ Opportunity Analysis
5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Type
5.1. Introduction / Key Findings
5.2. Historical Market Size Value (US$ Million) Analysis By Type, 2018 to 2022
5.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Type, 2023 to 2033
5.3.1. Integrated Access/ SIP Trunking
5.3.2. Hosted IP PBX
5.3.3. Managed IP PBX
5.4. Y-o-Y Growth Trend Analysis By Type, 2018 to 2022
5.5. Absolute $ Opportunity Analysis By Type, 2023 to 2033
6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Access
6.1. Introduction / Key Findings
6.2. Historical Market Size Value (US$ Million) Analysis By Access, 2018 to 2022
6.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Access, 2023 to 2033
6.3.1. Phone to Phone
6.3.2. Computer to Computer
6.3.3. Computer to Phone
6.4. Y-o-Y Growth Trend Analysis By Access, 2018 to 2022
6.5. Absolute $ Opportunity Analysis By Access, 2023 to 2033
7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By End User
7.1. Introduction / Key Findings
7.2. Historical Market Size Value (US$ Million) Analysis By End User , 2018 to 2022
7.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By End User , 2023 to 2033
7.3.1. Consumers
7.3.2. Small and Medium Enterprises
7.3.3. Large Enterprises
7.4. Y-o-Y Growth Trend Analysis By End User , 2018 to 2022
7.5. Absolute $ Opportunity Analysis By End User , 2023 to 2033
8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Application
8.1. Introduction / Key Findings
8.2. Historical Market Size Value (US$ Million) Analysis By Application, 2018 to 2022
8.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Application, 2023 to 2033
8.3.1. IT & Telecom
8.3.2. BFSI
8.3.3. Healthcare
8.3.4. Media & Entertainment
8.3.5. Retail & ecommerce
8.3.6. Travel & Hospitality
8.3.7. Others
8.4. Y-o-Y Growth Trend Analysis By Application, 2018 to 2022
8.5. Absolute $ Opportunity Analysis By Application, 2023 to 2033
9. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region
9.1. Introduction
9.2. Historical Market Size Value (US$ Million) Analysis By Region, 2018 to 2022
9.3. Current Market Size Value (US$ Million) Analysis and Forecast By Region, 2023 to 2033
9.3.1. North America
9.3.2. Latin America
9.3.3. Europe
9.3.4. South Asia
9.3.5. East Asia
9.3.6. Oceania
9.3.7. MEA
9.4. Market Attractiveness Analysis By Region
10. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
10.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
10.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
10.2.1. By Country
10.2.1.1. USA
10.2.1.2. Canada
10.2.2. By Type
10.2.3. By Access
10.2.4. By End User
10.2.5. By Application
10.3. Market Attractiveness Analysis
10.3.1. By Country
10.3.2. By Type
10.3.3. By Access
10.3.4. By End User
10.3.5. By Application
10.4. Key Takeaways
11. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
11.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
11.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
11.2.1. By Country
11.2.1.1. Brazil
11.2.1.2. Mexico
11.2.1.3. Rest of Latin America
11.2.2. By Type
11.2.3. By Access
11.2.4. By End User
11.2.5. By Application
11.3. Market Attractiveness Analysis
11.3.1. By Country
11.3.2. By Type
11.3.3. By Access
11.3.4. By End User
11.3.5. By Application
11.4. Key Takeaways
12. Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
12.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
12.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
12.2.1. By Country
12.2.1.1. Germany
12.2.1.2. United kingdom
12.2.1.3. France
12.2.1.4. Spain
12.2.1.5. Italy
12.2.1.6. Rest of Europe
12.2.2. By Type
12.2.3. By Access
12.2.4. By End User
12.2.5. By Application
12.3. Market Attractiveness Analysis
12.3.1. By Country
12.3.2. By Type
12.3.3. By Access
12.3.4. By End User
12.3.5. By Application
12.4. Key Takeaways
13. South Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
13.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
13.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
13.2.1. By Country
13.2.1.1. India
13.2.1.2. Malaysia
13.2.1.3. Singapore
13.2.1.4. Thailand
13.2.1.5. Rest of South Asia
13.2.2. By Type
13.2.3. By Access
13.2.4. By End User
13.2.5. By Application
13.3. Market Attractiveness Analysis
13.3.1. By Country
13.3.2. By Type
13.3.3. By Access
13.3.4. By End User
13.3.5. By Application
13.4. Key Takeaways
14. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
14.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
14.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
14.2.1. By Country
14.2.1.1. China
14.2.1.2. Japan
14.2.1.3. South Korea
14.2.2. By Type
14.2.3. By Access
14.2.4. By End User
14.2.5. By Application
14.3. Market Attractiveness Analysis
14.3.1. By Country
14.3.2. By Type
14.3.3. By Access
14.3.4. By End User
14.3.5. By Application
14.4. Key Takeaways
15. Oceania Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
15.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
15.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
15.2.1. By Country
15.2.1.1. Australia
15.2.1.2. New Zealand
15.2.2. By Type
15.2.3. By Access
15.2.4. By End User
15.2.5. By Application
15.3. Market Attractiveness Analysis
15.3.1. By Country
15.3.2. By Type
15.3.3. By Access
15.3.4. By End User
15.3.5. By Application
15.4. Key Takeaways
16. MEA Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
16.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
16.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
16.2.1. By Country
16.2.1.1. GCC Countries
16.2.1.2. South Africa
16.2.1.3. Israel
16.2.1.4. Rest of MEA
16.2.2. By Type
16.2.3. By Access
16.2.4. By End User
16.2.5. By Application
16.3. Market Attractiveness Analysis
16.3.1. By Country
16.3.2. By Type
16.3.3. By Access
16.3.4. By End User
16.3.5. By Application
16.4. Key Takeaways
17. Key Countries Market Analysis
17.1. USA
17.1.1. Pricing Analysis
17.1.2. Market Share Analysis, 2022
17.1.2.1. By Type
17.1.2.2. By Access
17.1.2.3. By End User
17.1.2.4. By Application
17.2. Canada
17.2.1. Pricing Analysis
17.2.2. Market Share Analysis, 2022
17.2.2.1. By Type
17.2.2.2. By Access
17.2.2.3. By End User
17.2.2.4. By Application
17.3. Brazil
17.3.1. Pricing Analysis
17.3.2. Market Share Analysis, 2022
17.3.2.1. By Type
17.3.2.2. By Access
17.3.2.3. By End User
17.3.2.4. By Application
17.4. Mexico
17.4.1. Pricing Analysis
17.4.2. Market Share Analysis, 2022
17.4.2.1. By Type
17.4.2.2. By Access
17.4.2.3. By End User
17.4.2.4. By Application
17.5. Germany
17.5.1. Pricing Analysis
17.5.2. Market Share Analysis, 2022
17.5.2.1. By Type
17.5.2.2. By Access
17.5.2.3. By End User
17.5.2.4. By Application
17.6. United kingdom
17.6.1. Pricing Analysis
17.6.2. Market Share Analysis, 2022
17.6.2.1. By Type
17.6.2.2. By Access
17.6.2.3. By End User
17.6.2.4. By Application
17.7. France
17.7.1. Pricing Analysis
17.7.2. Market Share Analysis, 2022
17.7.2.1. By Type
17.7.2.2. By Access
17.7.2.3. By End User
17.7.2.4. By Application
17.8. Spain
17.8.1. Pricing Analysis
17.8.2. Market Share Analysis, 2022
17.8.2.1. By Type
17.8.2.2. By Access
17.8.2.3. By End User
17.8.2.4. By Application
17.9. Italy
17.9.1. Pricing Analysis
17.9.2. Market Share Analysis, 2022
17.9.2.1. By Type
17.9.2.2. By Access
17.9.2.3. By End User
17.9.2.4. By Application
17.10. India
17.10.1. Pricing Analysis
17.10.2. Market Share Analysis, 2022
17.10.2.1. By Type
17.10.2.2. By Access
17.10.2.3. By End User
17.10.2.4. By Application
17.11. Malaysia
17.11.1. Pricing Analysis
17.11.2. Market Share Analysis, 2022
17.11.2.1. By Type
17.11.2.2. By Access
17.11.2.3. By End User
17.11.2.4. By Application
17.12. Singapore
17.12.1. Pricing Analysis
17.12.2. Market Share Analysis, 2022
17.12.2.1. By Type
17.12.2.2. By Access
17.12.2.3. By End User
17.12.2.4. By Application
17.13. Thailand
17.13.1. Pricing Analysis
17.13.2. Market Share Analysis, 2022
17.13.2.1. By Type
17.13.2.2. By Access
17.13.2.3. By End User
17.13.2.4. By Application
17.14. China
17.14.1. Pricing Analysis
17.14.2. Market Share Analysis, 2022
17.14.2.1. By Type
17.14.2.2. By Access
17.14.2.3. By End User
17.14.2.4. By Application
17.15. Japan
17.15.1. Pricing Analysis
17.15.2. Market Share Analysis, 2022
17.15.2.1. By Type
17.15.2.2. By Access
17.15.2.3. By End User
17.15.2.4. By Application
17.16. South Korea
17.16.1. Pricing Analysis
17.16.2. Market Share Analysis, 2022
17.16.2.1. By Type
17.16.2.2. By Access
17.16.2.3. By End User
17.16.2.4. By Application
17.17. Australia
17.17.1. Pricing Analysis
17.17.2. Market Share Analysis, 2022
17.17.2.1. By Type
17.17.2.2. By Access
17.17.2.3. By End User
17.17.2.4. By Application
17.18. New Zealand
17.18.1. Pricing Analysis
17.18.2. Market Share Analysis, 2022
17.18.2.1. By Type
17.18.2.2. By Access
17.18.2.3. By End User
17.18.2.4. By Application
17.19. GCC Countries
17.19.1. Pricing Analysis
17.19.2. Market Share Analysis, 2022
17.19.2.1. By Type
17.19.2.2. By Access
17.19.2.3. By End User
17.19.2.4. By Application
17.20. South Africa
17.20.1. Pricing Analysis
17.20.2. Market Share Analysis, 2022
17.20.2.1. By Type
17.20.2.2. By Access
17.20.2.3. By End User
17.20.2.4. By Application
17.21. Israel
17.21.1. Pricing Analysis
17.21.2. Market Share Analysis, 2022
17.21.2.1. By Type
17.21.2.2. By Access
17.21.2.3. By End User
17.21.2.4. By Application
18. Market Structure Analysis
18.1. Competition Dashboard
18.2. Competition Benchmarking
18.3. Market Share Analysis of Top Players
18.3.1. By Regional
18.3.2. By Type
18.3.3. By Access
18.3.4. By End User
18.3.5. By Application
19. Competition Analysis
19.1. Competition Deep Dive
19.1.1. Vonage Holdings Corporation
19.1.1.1. Overview
19.1.1.2. Product Portfolio
19.1.1.3. Profitability by Market Segments
19.1.1.4. Sales Footprint
19.1.1.5. Strategy Overview
19.1.1.5.1. Marketing Strategy
19.1.2. 8x8 Inc.
19.1.2.1. Overview
19.1.2.2. Product Portfolio
19.1.2.3. Profitability by Market Segments
19.1.2.4. Sales Footprint
19.1.2.5. Strategy Overview
19.1.2.5.1. Marketing Strategy
19.1.3. Nextiva Inc.
19.1.3.1. Overview
19.1.3.2. Product Portfolio
19.1.3.3. Profitability by Market Segments
19.1.3.4. Sales Footprint
19.1.3.5. Strategy Overview
19.1.3.5.1. Marketing Strategy
19.1.4. RingCentral Inc.
19.1.4.1. Overview
19.1.4.2. Product Portfolio
19.1.4.3. Profitability by Market Segments
19.1.4.4. Sales Footprint
19.1.4.5. Strategy Overview
19.1.4.5.1. Marketing Strategy
19.1.5. West Corporation
19.1.5.1. Overview
19.1.5.2. Product Portfolio
19.1.5.3. Profitability by Market Segments
19.1.5.4. Sales Footprint
19.1.5.5. Strategy Overview
19.1.5.5.1. Marketing Strategy
19.1.6. Verizon Communications Inc.
19.1.6.1. Overview
19.1.6.2. Product Portfolio
19.1.6.3. Profitability by Market Segments
19.1.6.4. Sales Footprint
19.1.6.5. Strategy Overview
19.1.6.5.1. Marketing Strategy
19.1.7. Microsoft Corporation
19.1.7.1. Overview
19.1.7.2. Product Portfolio
19.1.7.3. Profitability by Market Segments
19.1.7.4. Sales Footprint
19.1.7.5. Strategy Overview
19.1.7.5.1. Marketing Strategy
19.1.8. Thinking Phone Networks, Inc
19.1.8.1. Overview
19.1.8.2. Product Portfolio
19.1.8.3. Profitability by Market Segments
19.1.8.4. Sales Footprint
19.1.8.5. Strategy Overview
19.1.8.5.1. Marketing Strategy
19.1.9. Phone Power LLC
19.1.9.1. Overview
19.1.9.2. Product Portfolio
19.1.9.3. Profitability by Market Segments
19.1.9.4. Sales Footprint
19.1.9.5. Strategy Overview
19.1.9.5.1. Marketing Strategy
19.1.10. Inphonex LLC
19.1.10.1. Overview
19.1.10.2. Product Portfolio
19.1.10.3. Profitability by Market Segments
19.1.10.4. Sales Footprint
19.1.10.5. Strategy Overview
19.1.10.5.1. Marketing Strategy
19.1.11. ShoreTel
19.1.11.1. Overview
19.1.11.2. Product Portfolio
19.1.11.3. Profitability by Market Segments
19.1.11.4. Sales Footprint
19.1.11.5. Strategy Overview
19.1.11.5.1. Marketing Strategy
20. Assumptions & Acronyms Used
21. Research Methodology
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Voice over Internet Protocol (VoIP) Market
