The global visitor management system market is set to record a market value of USD 1,393.9 million in 2023, pushing the market size to USD 5,940.32 million in 2033. The overall market is expected to witness healthy growth at 15.6% CAGR.
The need for fraud detection and measures to prevent unwanted company access has increased. As regulatory standards and security demands grow, increased regulatory standards may also anchor the market outlook.
Visitor management system market growth can be attributed to several factors, such as the increasing awareness of security threats, the need for paperless administration, and the requirement to store visitor data per regulatory requirements. The demand for visitor management systems is projected to grow due to the rising need to track visitor actions in various organizations.
Visitor management solutions offer several benefits, such as better traceability and replacing paper logs with the live application, and they simplify visitor registration, reporting, and tracking. In a new study, Future Market Insights has forecast the visitor management market to reach USD 4,478.7 million by 2031.
Security is of utmost importance for employees within an organization. The modern visitor management system uses biometric technology and digital badges to manage the security and safety of a lobby.
Security software-based solutions offer an additional layer of protection required to identify visitors accurately. For instance, the Employee Safety App allows employees to alert their organization's security team if they are ever in an unsafe situation or require assistance.
Organizations need help to deploy visitor management systems across different locations. Updating the solution on each site may be time-consuming if the solution is installed on-site.
Setting up and configuring hardware, including kiosks, barcode scanners, cameras, and radio frequency identification (RFID) scanners, varies depending on the location. Maintaining visitor policies for each location is also problematic since each location's visitor management system may need a different policy.
| Attributes | Details |
|---|---|
| Visitor Management System Market Value (2023) | USD 1,393.9 million |
| Visitor Management System Market Expected Value (2033) | USD 5,940.32 million |
| Visitor Management System Market Projected CAGR (2023 to 2033) | 15.6% |
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Between 2017 and 2022, the global visitor management system registered a CAGR of 12.4%. Stringent government regulations and policies adopted by associations to efficiently maintain visitor data records are likely to drive the market.
Cloud-based visitor management system adoption has increased during the pandemic as it shares all the features of the software hosted at an organization. As it is hosted in the cloud, logs can be viewed from anywhere through the internet.
Cloud-based visitor management software also enables offsite storage in case of disaster and protection against malware attacks. Cloud-based visitor management system eliminates upfront purchase cost and expenses incurred on maintenance and upgrade requirements.
Automated visitor management systems offer enhanced security and a more professional appearance and meet compliance mandates for the collection and auditing of visitor data. Such factors are propelling the growth of the visitor management system market.
Automated visitor management solution also offers benefits such as it enhances professionalism and improving the efficiency of check-in, ensuring quick and easy access analysis/reporting of visitor data, increasing the accuracy of visitor data, and simplifying search and fetching visitor information instantly. Driven by these factors, the visitor management system may be in high demand across organizations around the world.
| Historical CAGR | 12.4% |
|---|---|
| Historical Market Value (2022) | USD 1,209.9 million |
| Forecast CAGR | 15.6% |
The demand for AI-based visitor management systems is increasing as security protocols get tighter across organizations. The need for scanning visitor IDs and capturing photos has been a common factor pushing the application of visitor management systems.
AI functionalities are built using deep learning algorithms and a highly intuitive UI to ensure smart and automated visitor management. Nowadays, AI face recognition & temperature screening are key trends in the visitor management system market.
AI-based high-definition infrared cameras help to identify and verify the presence of personal protective equipment on a visitor’s face. These solutions include features such as digital document signature, host meeting booking, customized check-in process, and more. It is designed for the most mission-critical applications demanding the highest level of availability, visitor badge management system, and security access.
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Trade shows or event organizers need deeper insights into the list of visitors and their profiles for evaluating the success of the event. Organizers are using visitor management systems to leverage the power of technology to count visitors, get real-time notifications, and analyze congestion points and peak times across multiple locations.
One of the key features of this system which is pre-registration facilitates easy hosting for on-site or off-site events by offering guests the ability to pre-register. Using the visitor management system, event organizers can send attendees an email before the event with instructions on how to check in before they arrive for the event.
The attendees who have done the pre-registration don’t have to wait in queue for the event, and this saves time for event organizers as well as attendees. This system is designed to allow event organizers to analyze data trends in real-time and get deep insights about the visitors.
The need for compliance management and fraud detection in sectors such as telecom, BFSI, and IT is boosting the adoption of visitor management systems. Advanced visitor management software offers assistance in various sectors of compliance management and fraud detection ranging from securities and transactions to risk analytics, by integrating it with modern electronic protection, biometric recognition, video surveillance, and database control.
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The visitor management system market is fragmented. According to FMI, tier 1 companies hold a market share of 10% to 12%. The companies that hold a market share of 10% to 12% are HID Global and Envoy.
Companies with a market share of above 7% and below 12% are the promising players. These companies are likely to showcase a quick growth trend and harness the opportunities that the global market has to offer to accommodate business expansion and revenue generation.
Companies that have a relatively lower size with a market share worth less than 7% are strategizing to attract new clientele in foreign markets. The companies in this group are Traction guest, Proxyclick, Ezy Sigin, SwipedOn, and piLOBI, among others.
Organizations often have a lot of people walking in and out of their premises. Installing CCTV camera entrances does not provide enough workplace security.
In order to avoid any data security breach or physical threat from unwanted infiltration, organizations are installing visitor management systems. These systems enhance the security of the workplace by identifying and recording data and movement of every visitor in the office.
Employees can get instant notifications and visitor alerts on their phones. If any workplace requires visitors to sign certain documents like on-site rules, and non-disclosure documents, visitor management software may ensure compliance with such protocols.
The visitor management system protects workplaces and offices against all possible security breaches and helps in increasing employee productivity and work efficiency.
One of the key challenges hindering widespread adoption is the need for multiple locations to deploy a standardized visitor management system. Besides this, the system has several challenges, such as deployment, time zone, employee database, visitor policy, multi-location visualization, and real-time updates.
These challenges are expected to hamper the adoption of this visitor management system. As a result, it is likely to restrain the growth of the global visitor management system market to a certain extent.
The visitor management software segment emerged as dominant and accounted for a market share of 53.5% in 2023. The segment is expected to register a 14.0% CAGR with a market value of USD 734.4 million in 2023.
The visitor management software offers features such as contact tracing, pre-registration, touchless, photo capture, quick check-in, and badge printing. These features of visitor management software help to enhance physical security and control unwanted visitors.
By end user, the banks & financial institutions segment is expected to register a CAGR of 18.1% with a market value of USD 335.9 million through the forecast period. Banks and financial institutions are customer-centric and have heavy visitor footfalls on the bank premises on a daily basis.
To conveniently manage and organize visitor arrangements, the demand for visitor management solutions in banks & financial institutions is rising drastically.
Such a system enables them to control all the visitors, suppliers, and contractors entering and exiting the facilities, offering complete visitor control, all in one place. Thus, the demand for visitor management solutions is increasing in banks & financial institutions.
What are the Prospects for Visitor Management System Sales in the United States?
Until 2023, visitor management system sales across the United States exhibited a Y-o-Y growth of over 10% to reach USD 785 million. The market is set to expand further at a CAGR of nearly 11.0% through 2033. The United States is driven by the presence of several leading visitor management software players.
The United States has been witnessing high demand for visitor management systems due to increasing investment by key vendors in access control and perimeter security. According to the studies, 61% of the organisation in the United States has replaced the paper logbook with visitor management software to ensure safety on the premises.
| Region | North America |
|---|---|
| Country | United States |
| Historic CAGR | 8.6% |
| Forecasted CAGR | 11% |
| Market Value (2022) | USD 304.9 million |
| Market Value (2023) | USD 337.5 million |
| Region | North America |
|---|---|
| Country | Canada |
| Historic CAGR | 9.6% |
| Forecasted CAGR | 10.5% |
| Market Value (2022) | USD 54.1 million |
| Market Value (2023) | USD 60.2 million |
Increasing workplace security and regulatory compliances such as GDPR are creating opportunities for the United Kingdom-based visitor management software and service providers.
In addition, end users are more focused on physical security measures such as access control and digital visitor management solutions, which may aid the expansion of the market. Solution vendors are focusing more on corporate offices in the United Kingdom to increase their market share.
There is a rising need for recording and tracking information of concerned employees and visitors to prevent unauthorized movement and access. The growing adoption of visitor management systems in corporate offices to enhance office productivity, office security, and streamlined visitor enrolment process, are creating potential growth opportunities for visitor management systems.
The United Kingdom visitor management system market is estimated to reach a valuation of USD 260.9 million by the end of 2031 by registering a CAGR of 17.0%.
| Region | Europe |
|---|---|
| Country | Germany |
| Historic CAGR | 11.4% |
| Forecasted CAGR | 13.5% |
| Market Value (2022) | USD 57.2 million |
| Market Value (2023) | USD 64.9 million |
| Region | Europe |
|---|---|
| Country | United Kingdom |
| Historic CAGR | 16.1% |
| Forecasted CAGR | 17% |
| Market Value (2022) | USD 63.9 million |
| Market Value (2023) | USD 75.3 million |
| Region | Europe |
|---|---|
| Country | Spain |
| Historic CAGR | 7% |
| Forecasted CAGR | 7.9% |
| Market Value (2022) | USD 23.9 million |
| Market Value (2023) | USD 26 million |
Australia is estimated to record an incremental opportunity worth USD 202 million during the forecast period. The commercialization of the Internet of things (IoT) and Artificial Intelligence (AI) technologies and the rising need for further advancements to accelerate these technologies are fuelling the demand in Australia. AI-enabled visitor management solutions may help vendors in Australia to gain a significant customer base.
| Region | Asia Pacific |
|---|---|
| Country | China |
| Historic CAGR | 14.9% |
| Forecasted CAGR | 16% |
| Market Value (2022) | USD 115.2 million |
| Market Value (2023) | USD 134.5 million |
| Region | Asia Pacific |
|---|---|
| Country | Japan |
| Historic CAGR | 18.4% |
| Forecasted CAGR | 19.5% |
| Market Value (2022) | USD 73.7 million |
| Market Value (2023) | USD 88.6 million |
ASEAN is estimated to register high growth at a CAGR of 20.3% during the forecast period. The governments in ASEAN countries are focusing more on adopting visitor management strategies to analyze or identify potential threats for real-time visitor tracking insights. The visitor management software vendors are entering into a partnership with government and local public sector agencies to increase their market dominance.
India presents a highly lucrative market for visitor management system providers. The high growth of the hospitality sector has been a key growth driver within the country. According to the India Brand Equity Foundation (IBEF), by 2029, the tourism sector in the nation is expected to grow by an impressive 6.7% to reach USD 48 billion.
This may present the hospitality sector with incredible opportunities to capitalize on. The government of the country provides free loans to the Ministry of Micro, Small & Medium Enterprises to recover post-pandemic.
This may, in turn, open doors for the tourist industry. Visitor management systems are installed to simplify the monitoring of safe and secure movements of visitors. With the country’s impetus to the hospitality and tourism sector, the demand for advanced technologies such as visitor management systems may likely increase.
Key players in the market are
Recent Development
Leading market players have been relying on various expansion strategies to deepen penetration across lucrative markets. These strategies include product launches, collaborations with key players, partnerships, acquisitions, and strengthening of regional and global distribution networks.
| Attributes | Details |
|---|---|
| Forecast Period | 2023 to 2033 |
| Historical Data Available for | 2017 to 2022 |
| Market Analysis | USD billion for Value and MT for Volume |
| Key Regions Covered | North America; Latin America; Europe; The Middle East and Africa; East Asia |
| Key Countries Covered | United States, Canada, Brazil, Mexico, Chile, Peru, Germany, United Kingdom, Spain, Italy, France, Russia, Poland, China, India, Japan, Australia, New Zealand, GCC Countries, North Africa, South Africa, and Türkiye |
| Key Segments Covered | Solution, Platform, End User, Region |
| Key Companies Profiled | HID Global; Greetly; piLOBI; The Receptionist; Ezy Signin; SwipedOn; Traction Guest; Envoy; Proxyclick; Vizitor, Inc.; Teamgo Pty, ltd; Qbasis Pte Ltd; Veristream |
| Report Coverage | Market Forecast, Company Share Analysis, Competition Intelligence, DROT Analysis, Market Dynamics and Challenges, and Strategic Growth Initiatives |
| Customization & Pricing | Available upon Request |
The global market size to reach USD 5,940.32 million by 2033.
North America is projected to emerge as a lucrative market.
The growth potential of the visitor management system market is 15.6% through 2033
The adoption of alternate options is likely to limit market growth.
The United States is likely to secure a CAGR of 11% in 2023.
1. Executive Summary | Visitor Management System Market 2. Market Overview 3. Market Background 4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033 5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Component 5.1. Software 5.2. Services 6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Deployment Mode 6.1. On-Premise 6.2. Cloud 7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Application 7.1. Historical Visitor Tracking 7.2. Security Management 7.3. Parking Management 7.4. Other Applications 8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Organization Size 8.1. Large Enterprises 8.2. Small & Medium-Sized Enterprises 9. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By End User 9.1. BFSI 9.2. Retail and ecommerce 9.3. IT and Telecom 9.4. Manufacturing 9.5. Travel and Hospitality 9.6. Healthcare 9.7. Others 10. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region 10.1. North America 10.2. Latin America 10.3. Europe 10.4. South Asia 10.5. East Asia 10.6. Oceania 10.7. MEA 11. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 12. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 13. Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 14. South Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 15. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 16. Oceania Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 17. MEA Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 18. Key Countries Market Analysis 19. Market Structure Analysis 20. Competition Analysis 20.1. Honeywell International Inc. 20.2. Touch Point, Inc. 20.3. AlertEnterprise 20.4. Genetec, Inc. 20.5. Jolly Technologies Inc. 20.6. Quantum Secure, Inc. 20.7. Smartspace Software PLC 20.8. Keytech Security Solutions 20.9. InVentry Ltd. 20.10. Qbasis Pte Ltd 21. Assumptions & Acronyms Used 22. Research Methodology
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Visitor Management System Market
