Telecom Managed Service Market Outlook from 2025 to 2035

The telecom managed service market will see amazing growth until 2025 to 2035 since there would be greater dependency on the third-party service providers to handle the network, security, and cloud-based services. The market would be approximately USD 28,745 million in 2025 and would be USD 89,512 million in 2035 with a compound annual growth rate (CAGR) of 12.0% during the forecast period.

There are many reasons why growth in the market is happening to such an extent. One of them is more complexity in telecommunication networks for which successful performance and expert management are needed. For example, telecommunication operators are using MSPs so that they can manage, maintain, and secure networks in a manner in which they can get optimum performance at less cost.

Data privacy, data security, and data protection policies are MSP matters which have to be addressed and which need to be equipped with high-end encryption, threat detection from AI, and compliance management tools.

Metric Value
Industry Size (2025E) USD 28,745 million
Industry Value (2035F) USD 89,512 million
CAGR (2025 to 2035) 12.0%

Telecom managed service have various types such as managed network services, managed security services, managed mobility, and cloud services. Managed network service include managing and monitoring the telecom networks to provide guaranteed connectivity. Managed security service protect against cyber-attacks via the management of firewalls, threat intelligence, and incident response mechanisms.

Managed mobility service enable organizations to manage groups of mobile devices centrally, enforce security policies, and govern communications. Cloud telephony services are also increasing in popularity, with organizations adopting hybrid cloud platforms for improved scalability and cost-effectiveness.

Explore FMI!

Book a free demo

Regional Market Trends

North America

North America has the highest market share of telecom managed services because the nation is developing 5G networks and IoT infrastructure at a very fast pace. The United States of America and Canada both have a well-developed telecommunication industry, and Verizon and AT&T both heavily depend on MSPs in order to secure and enhance the performance of their network.

Firms have also invested more in AI-based security solutions, data protection, and compliance due to the increasing amount of cybercrime. With SDN and NFV increasingly adopting at a higher rate over the next two years, North American managed services will also be affected in the same way by the increasing demand.

Europe

Europe holds a staggering majority of the telcom managed service market, and top economies such as Germany, the UK, and France are some of the region's strongest demand drivers. Telecom operators in the countries are quickly moving towards cloud-based and AI-based service management software to network automation.

The EU GDPR calls for robust security measures for data, which makes organizations move toward enabling better security features by deploying MSPs. Vodafone and Deutsche Telekom highlight managed cloud services and edge computing to support smart city plans.

Asia-Pacific

Telecommunication network digitization in China, India, Japan, and South Korea is set to provide the biggest impact to the Asia-Pacific region. The introduction of cloud-based and AI-driven analytics-based 5G network deployments has resulted in huge demand for telecom managed services.

Large Indian telecommunication service providers like Reliance Jio and Bharti Airtel are outsourcing network management as they wish to improve the quality of service, and the price too. Increasing adoption of IIoT in China is fuelling network and managed security services market demand.

Challenges and Opportunities

Challenge

Cybersecurity Threats and Compliance Regulations

Telecom service providers are continuously experiencing increased cyber-attacks in the trend of ransomware, network attack, and data breach. Excessive cloud-based application use is associated with higher exposure to multi-factor authentication, end-to-end encryption, and real-time managed threat protection end-to-end encrypted attacks required.

Compliance with regulation under legislation such as GDPR and CCPA requires the imposition of yet another layer of complexity, and compliance management with regulations has to be the signature of managed services.

Opportunity

Automation and Artificial Intelligence in Managed Services.

There is vast opportunity for artificial intelligence and automation in telecommunication managed services. The industry is implementing AI-based network analytics, automated fault detection, and predictive maintenance to improve the effectiveness of the services.

AI-powered customer care chatbots and AI-powered threat protection solutions are also improving services. Blockchain technology implemented for security of telecom transactions and identity verification is picking up speed, which is also creating a chance for managed service providers to expand.

Shifts in the Telecom Managed Service Market from 2020 to 2024 and Future Trends 2025 to 2035

The telecom managed services market expanded in 2020 to 2024 with the rising remote work, cloud migrations, and 5G network rollouts. Businesses were shifting towards MSPs to oversee their digital operations and cybersecurity needs. The rise in cyber-attacks and stringent compliance regulations prompted them to develop sophisticated security solutions.

There will be a rapid growth of AI-driven network management, edge computing, and software-defined networking between 2025 to 2035 in the market. There will be a requirement for MSPs to adopt green telecom technology because green telecom technology and power-saving networks will be required. Smart cities and IoT growth will provide more room for managed service provider growth based on secure connectivity as well as data security across all industries.

Market Shifts: A Comparative Analysis (2020 to 2024 vs. 2025 to 2035)

Market Shift 2020 to 2024
Regulatory Landscape Governments made data privacy legislation like GDPR, CCPA, and local telecommunications regulations to enforce safe data handling by managed service providers.
Technological Advancements Migration to the cloud gained pace with businesses moving towards hybrid cloud solutions and SD-WAN deployments on the rise. Network automation by AI began making waves.
Network Security Cyber threats grew, compelling telecommunications companies to move towards managed security services, including endpoint security and DDoS protection.
Enterprise Connectivity Solutions Enterprises depended upon managed services for MPLS, VPNs, and cloud unified communications.
IT Outsourcing Trends Large businesses outsourced IT infrastructure management to MSPs, with the focus on cost reduction and efficiency.
AI and Automation in Telecom Early AI adoption was on chatbots, customer support automation, and predictive maintenance.
Sustainability and Energy Efficiency Green data centers, energy-efficient network hardware, and renewable-powered telecommunication infrastructure came into focus in the industry.
Market Growth Drivers 5G rollout, growing cloud usage, and escalating cybersecurity threats drove demand for managed telecom services.
Market Shift 2025 to 2035
Regulatory Landscape Regulations now emphasize stricter cybersecurity protocols, mandatory AI governance frameworks, and cross- border data-sharing compliance, shaping telecom managed services operations.
Technological Advancements Edge computing and AI-driven predictive maintenance dominate telecom networks, optimizing performance. 6G and quantum encryption are integrated into service offerings, revolutionizing network security and connectivity.
Network Security Zero-trust security frameworks, AI-enhanced threat detection, and blockchain-based authentication become standard security measures for telecom networks.
Enterprise Connectivity Solutions Private 5G networks, AI-driven network slicing, and IoT-managed connectivity solutions drive the market, enabling ultra-reliable and low-latency applications.
IT Outsourcing Trends SMEs increasingly adopt managed telecom services, leveraging AI-driven analytics, automation, and enhanced customer experience management tools.
AI and Automation in Telecom AI-driven network orchestration, self-healing networks, and autonomous 5G deployments redefine telecom managed services.
Sustainability and Energy Efficiency Telecom managed services prioritize carbon-neutral infrastructure, sustainable AI models, and optimized energy consumption for data-heavy applications.
Market Growth Drivers 6G rollouts, widespread IoT connectivity, AI-driven service management, and automation-led cost reductions accelerate market growth.

Country Wise Outlook

United States

The USA telecom managed services market is growing as private 5G networks, artificial intelligence (AI) based security, and cloud-based network management are being embraced at a fast clip. Organizations are using managed service providers (MSPs) increasingly for SD-WAN, cloud security, and AI-enabled predictive analytics to maximize utilization of their network. Use of AI in network automation enables telecom operators to minimize downtime and enhance the efficiency of services.

As 6G development and research pick up pace, telecommunication companies collaborate with MSPs to develop future-proof network infrastructure. Network slicing, automated threat detection, and high-performance enterprise connectivity solutions are increasingly in demand. Compliance with FCC regulations and NIST cybersecurity standards also fuel investments in secure, resilient, and scalable managed service solutions.

Country CAGR (2025 to 2035)
USA 12.2%

United Kingdom

Thetelecom managed services market in the UK is expanding with the growth of enterprise cloud deployments and digital transformation efforts. With the deployment of private 5G networks, organizations increasingly depend on MSPs for orchestrating networks, managing cybersecurity, and AI-based automation. The UK's rigorous GDPR compliance regulations and changing telecom security regulations fuel managed services adoption.

The evolution towards green telecom networks also fuels the demand for energy-efficient managed services. With increasingly more organizations embracing IoT-enabled networks, it is the responsibility of managed service providers to ensure network security, connectivity, and operation efficiency.

Country CAGR (2025 to 2035)
UK 11.8%

European Union

EU telecom managed services market is paced by changing regulation regimes, increasing focus on data sovereignty, AI ethics, and cybersecurity. Cloud telecommunication service, managed security solutions, and AI-based network management are invested in heavily by Germany, Italy, and France to address the compliance requirements for the Digital Services Act (DSA) and the Network and Information Security Directive (NIS2).

Green telecom infrastructure development also spurs managed services adoption as operators enhance power efficiency in networks and data centers. As 6G research continues to develop, telecos collaborate with MSPs in investigating AI-driven service optimization, quantum encryption, and autonomous scaling of networks.

Region CAGR (2025 to 2035)
European Union 12.0%

Japan

Japan's telecommanaged services market is expanding at a rapid rate with the country's fast-paced AI, IoT, and network automation developments. Private 5G networks, AI-based security, and cloud-networking are gaining adoption through MSP-based solutions by organizations. Japan's top telecommunication companies partner with managed service companies to implement AI-powered predictive analytics to govern networks.

Japan's commitment to sustainability is reflected in its drive towards carbon-free telecom networks. AI-based energy management systems and next-generation fiber-optic networks facilitate lower operating expenses and enhanced service quality.

Country CAGR (2025 to 2035)
Japan 11.9%

South Korea

South Korea's leadership in 5G rollout, AI-driven automation, and sophisticated security networks drive the nation's telecommunication managed service market to grow. Telcos depend on managed services to offer smart cities programs, automated cyber security, and AI-powered network slicing for commercial clients. South Korean businesses more and more utilize zero-trust security models in addition to authentication platforms based on blockchain to ensure they are protected from cyber threats.

Government support for AI-based telecom services also propels the growth of the market, and South Korea is pioneering with AI-based network management and self-optimizing 5G. With upcoming 6G technologies, telecom managed service providers are spearheading to make network migration smooth and provide enhanced connectivity.

Country CAGR (2025 to 2035)
South Korea 11.1%

Segmentation Outlook - Telecom Managed Service Market

Managed Network Services Lead Due to Growing Demand for Seamless Connectivity

Managed network services have the largest market share in the market for telecom managed services due to the increasing requirements of businesses for secure and fast connectivity. Large multinational banks and online shopping websites are some of the big business organizations using the services to achieve uninterrupted communication among offices worldwide.

As cloud-based apps and remote working become increasingly popular, companies are offloading network management to prevent downtime and facilitate secure data communication. Besides this, managed network services benefit telecom operators in the form of improved bandwidth usage and lower operating expenses, making them a key part of the growth of the industry.

Cloud Deployment Gains Momentum with Scalable and Affordable Solutions

Cloud deployment is gaining rapid momentum as companies opt for cost-effective and scalable solutions to manage telecom. Startups and tech companies, especially software development and digital service companies, like managed services from the cloud because it provides them with flexibility and a lower capital expenditure on infrastructure.

Cloud deployment varies from on-premises solutions as it offers an opportunity for real-time examination of a company's network and automatic security upgrades, thereby increasing operational efficiency. 5G deployment boom and IoT usage surges have fuelled the need for cloud-managed services, enabling telecom companies to provide secure and responsive solutions.

High Data and Security Requirements Drive Adoption by Large Enterprises

Large enterprises are the primary adopters of telecom managed services due to their need for extensive network coverage, high security features, and around-the-clock IT support. International businesses in finance, healthcare, and manufacturing use managed security services to safeguard confidential customer information and guard against cyber-attacks.

Businesses with operations dispersed across numerous locations use managed mobility services to have a single communication system for employees globally. Even while smaller and medium businesses are increasingly reliant on managed telecommunication services, enterprises remain the largest market due to their sophisticated IT infrastructure as well as regulatory compliance needs.

Competitive Outlook

Telecom managed services is a competitive arena where the best regional and global giants take over in top technology push and innovation. Network optimization, security, cloud, and automation for scalability and efficiency are being spearheaded by the leaders.

Service providers are helping telecom players with managed security, data center, and network monitoring, thus making connectivity easy and operation flexible. The market is controlled by experienced technology players and new entrants on the basis of 5G-based and AI-based solutions.

Market Share Analysis by Company

Company Name Estimated Market Share (%)
IBM Corporation 12-17%
Ericsson 10-15%
Cisco Systems, Inc. 9-13%
Nokia Corporation 6-10%
Huawei Technologies Co., Ltd. 5-9%
Other Companies (combined) 40-50%

Key Company Offerings and Activities

Company Name Key Offerings/Activities
IBM Corporation Provides AI-powered managed network services, cybersecurity solutions, and cloud-based telecom analytics. Focuses on automation and predictive maintenance.
Ericsson Specializes in 5G network management, software-defined networking (SDN), and telecom infrastructure monitoring. Expands into private networks and IoT connectivity.
Cisco Systems, Inc. Offers managed SD-WAN, network security, and multi-cloud solutions for telecom operators. Invests in AI-driven automation for network optimization.
Nokia Corporation Delivers managed network operations, AI-powered automation, and cloud-native telecom solutions. Targets next-generation telecom infrastructures.
Huawei Technologies Co., Ltd. Develops end-to-end managed telecom solutions, including 5G services, cloud migration, and cybersecurity enhancements. Strengthens global partnerships.

Key Company Insights

IBM Corporation (12-17%)

IBM is a leader in telecommanaged services with AI-driven network monitoring, security, and cloud analytics. IBM applies automation to enhance operation efficiency and reduce downtime for telecommunication operators. IBM partnerships with global telecommunication players enable them to apply widespread digital transformation by offering scalable hardened infrastructure solutions.

Ericsson (10-15%)

Ericsson leads managed 5G network services by capitalizing on its SDN expertise and cloud-native communication technology. Ericsson is focused on streamlining networks and inking deals into private wireless networks and IoT-led connectivity solutions. Ericsson's managed services facilitate telecommunication providers to attain best efficiency and minimal operating expense by way of automation.

Cisco Systems, Inc. (9-13%)

Cisco offers end-to-end managed telecommunication services like SD-WAN, multi-cloud connectivity, and next-generation security networking. The company offers AI-driven automation to enhance service reliability and monitoring performance. Cisco's focus on cloud-enabling telecommunications infrastructure ranks among the driving forces behind its top telecommunication digital transformation partner status.

Nokia Corporation (6-10%)

Nokia provides managed network services, automation software, and AI-driven analytics to enhance telecom efficiency. Nokia's cloud-native telecom platforms are geared toward future connectivity, i.e., 5G rollout. Nokia is also developing energy-efficient and green network management services.

Huawei Technologies Co., Ltd. (5-9%)

Huawei delivers comprehensive managed services for telecom operators, specializing in 5G, cloud migration, and cybersecurity. The company strengthens its global presence by forming strategic partnerships with telecom providers, ensuring seamless and cost-effective network management solutions. Huawei’s focus on innovation and scalable connectivity solutions drives its market position.

Other Key Players (40-50% Combined)

Several other companies contribute to the telecom managed services market through innovative solutions and cost-effective strategies. These include:

  • Accenture
  • Tech Mahindra
  • AT&T Business
  • Tata Consultancy Services (TCS)
  • Wipro Limited
  • Hewlett Packard Enterprise (HPE)
  • Fujitsu Limited

Frequently Asked Questions

What was the overall size of the telecom managed service market in 2025?

The overall market size for telecom managed service market was USD 28,745 million in 2025.

How big is the telecom managed service market expected to be in 2035?

The telecom managed service market is expected to reach USD 89,512 million in 2035.

What will drive the demand for telecom managed service market during the forecast period?

The increasing demand for cost-efficient network management, growing adoption of cloud-based services, and the rising need for cybersecurity and compliance fuels the telecom managed service market during the forecast period.

List the top 5 countries contributing in telecom managed service market?

The top 5 countries which drive the development of telecom managed service market are USA, UK, Germany, China, and India.

Which is the leading segment in the telecom managed service market?

On the basis of service type, network monitoring and management is expected to command a significant share over the forecast period.

Table of Content
  1. Executive Summary
  2. Industry Introduction, including Taxonomy and Market Definition
  3. Market Trends and Success Factors, including Macro-economic Factors, Market Dynamics, and Recent Industry Developments
  4. Global Market Demand Analysis 2020 to 2024 and Forecast 2025 to 2035, including Historical Analysis and Future Projections
  5. Global Market Analysis 2020 to 2024 and Forecast 2025 to 2035
    • Service Type
    • Deployment
    • Enterprise Size
  6. Global Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Service Type
    • Managed Data Centre Services
    • Managed Security Services
    • Managed Network Services
    • Managed Mobility Services
    • Others
  7. Global Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Deployment
    • On premise
    • Cloud
  8. Global Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Enterprise Size
    • Large Enterprises
    • Small & Medium Enterprises
  9. Global Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Region
    • North America
    • Latin America
    • Western Europe
    • Eastern Europe
    • East Asia
    • South Asia Pacific
    • Middle East and Africa
  10. North America Sales Analysis 2020 to 2024 and Forecast 2025 to 2035, by Key Segments and Countries
  11. Latin America Sales Analysis 2020 to 2024 and Forecast 2025 to 2035, by Key Segments and Countries
  12. Western Europe Sales Analysis 2020 to 2024 and Forecast 2025 to 2035, by Key Segments and Countries
  13. Eastern Europe Sales Analysis 2020 to 2024 and Forecast 2025 to 2035, by Key Segments and Countries
  14. East Asia Sales Analysis 2020 to 2024 and Forecast 2025 to 2035, by Key Segments and Countries
  15. South Asia Pacific Sales Analysis 2020 to 2024 and Forecast 2025 to 2035, by Key Segments and Countries
  16. Middle East and Africa Sales Analysis 2020 to 2024 and Forecast 2025 to 2035, by Key Segments and Countries
  17. Sales Forecast 2025 to 2035 by Service Type, Deployment, and Enterprise Size for 30 Countries
  18. Competition Outlook, including Market Structure Analysis, Company Share Analysis by Key Players, and Competition Dashboard
  19. Company Profile
    • Cisco Systems
    • Huawei Technologies
    • IBM
    • Ericsson
    • Verizon Communications
    • Accenture
    • Microsoft
    • Fujitsu
    • AT&T Inc.
    • CenturyLink Inc.

Telecom Managed Service Market Segmentation

By Service Type:

  • Managed Data Centre Services
  • Managed Security Services
  • Managed Network Services
  • Managed Mobility Services
  • Others

By Deployment:

  • On premise
  • Cloud

By Enterprise Size:

  • Large Enterprises
  • Small & Medium Enterprises

By Region:

  • North America
  • Latin America
  • Western Europe
  • Eastern Europe
  • East Asia
  • South Asia Pacific
  • Middle East and Africa

Explore Technology Insights

Catenary Infrastructure Inspection Market

Catenary Infrastructure Inspection Market Insights - Demand & Forecast 2025 to 2035

Category Management Software Market

Category Management Software Market Analysis - Trends & Forecast 2025 to 2035

DC Power Systems Market

DC Power Systems Market Trends - Growth, Demand & Forecast 2025 to 2035

Switching Mode Power Supply Market

Switching Mode Power Supply Market - Growth & Forecast 2025 to 2035

Safety Mirrors Market

Safety Mirrors Market - Growth & Forecast 2025 to 2035

Heat Interface Unit Market

Heat Interface Unit Market Analysis - Size, Demand & Forecast 2025 to 2035

Future Market Insights

Telecom Managed Service Market