As per Future Market Insights analysis, the global service integration and management market is estimated to reach a value of more than US$ 16.4 Bn by the end of 2027 from an estimate of a bit above US$ 6.7 Bn in 2017. It is expected to grow a high CAGR of 9.2% throughout the period of forecast, 2017-2027. The service integration and management market growth can be attributed to increasing deployment of IT and managed services.
Revenue from the market is also increasing due to adoption of new technologies such as big data analytics in order to improve performance and delivery of services on time. Increasing global ICT spending is expected to support the robust growth of the service integration and management market in the years to come.
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Government and oil & gas segments in the industry category are anticipated to grow at the same pace in the coming years. Both these segments are expected to register a high CAGR of 11.8% throughout the period of assessment owing to increased adoption of service integration and management process in these industries. However, the government segment holds a high market share as of 2017 reflecting a higher market valuation and is likely to advance with this trend in the years to come.
By the end of 2027, the government segment is estimated to reach US$ 2.5 Bn, a market value higher than that of the oil & gas and energy segment. Increasing investment on service integration & management solutions by governments of various countries has pushed the growth of the government segment in this market.
According to the analysis of the research report, the IT and telecom segment in the industry category has been enjoying a lion’s share since 2016. In 2017, this segment reflected a value of about US$ 2.2 Bn and is projected to reach a valuation of more than US$ 4 Bn by the end of the assessment period. This segment, however, shows a comparatively slow growth rate during the period of forecast. The higher revenue generation can be attributed towards the increasing digitalization in business processes worldwide.
Healthcare segment in the industry category is also catching steam and is poised to reflect a higher potential in the coming years. The healthcare segment is projected to grow at a robust CAGR of 10.9% throughout the period of assessment, 2017-2027 and is estimated to reach a value of about US$ 2.8 Bn by the end of the forecasted year from a mere US$ 990 Mn in 2017. This tremendous growth in the healthcare industry segment has contributed to the overall growth of the global service integration and management market.
On the other hand, the BFSI industry segment is the second largest and is valued at US$ 1.5 Bn in 2017. It is anticipated to reach a significant valuation by the end of 2027 owing to a high 8.6% CAGR during the forecast period.
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The service integration and management market are predicted to grow at 9.3% CAGR through 2032.
Sales of service integration and management are likely to exceed a valuation of US$ 26 Bn by 2032.
The adoption of service integration and management is likely to reach a valuation of US$ 11 Bn in 2022.
North America is the key contributor to the service integration and management market.
1. Executive Summary
1.1. Market Overview
1.2. Market Analysis
1.3. FMI Recommendations
2. Market Introduction
2.1. Market Taxonomy
2.2. Market Definition
2.3. Factor Affecting Service Integration & Management
2.4. Market Overview
3. Market View Point
3.1. Macro-Economic Factors
3.2. Opportunity Analysis
3.3. Key Regulation
3.4. Market Evolution
4. Global Market Analysis 2012–2016 and Forecast 2017–2027
4.1. Market Size and Y-o-Y Growth
4.2. Absolute $ Opportunity
5. North America Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027
5.1. Introduction
5.2. Regional Market Dynamics
5.3. Drivers and Restraints: Impact Analysis
5.3.1. Drivers
5.3.2. Restraints
5.3.3. Trends
5.4. Market Size –Value (US$ Mn) By Country, 2012-2016
5.4.1. U.S.
5.4.2. Canada
5.5. Market Size - Value (US$ Mn) and Forecast By Country, 2017-2027
5.5.1. U.S.
5.5.2. Canada
5.6. Market Size - Value (US$ Mn) and Forecast By IT Solution
5.6.1. IT Infrastructure Management
5.6.2. Network Management
5.6.3. Compliance & Risk Management
5.6.4. Others
5.7. Market Size - Value (US$ Mn) and Forecast By Enterprise Type
5.7.1. Small & Medium Enterprise
5.7.2. Large Enterprise
5.8. Market Size - Value (US$ Mn) and Forecast By Industry
5.8.1. IT & Telecom
5.8.2. BFSI
5.8.3. Government
5.8.4. Healthcare
5.8.5. Oil & Gas and Energy
5.8.6. Others
5.9. Market Attractiveness Analysis
5.9.1. By Country
5.9.2. By IT Solution
5.9.3. By Enterprise Type
5.9.4. By Industry
5.10. Market Presence (Intensity Map)
6. Western Europe Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027
6.1. Introduction
6.2. Regional Market Dynamics
6.2.1. Drivers
6.2.2. Restraints
6.2.3. Trends
6.3. Market Size –Value (US$ Mn) By Country, 2012-2016
6.3.1. Germany
6.3.2. France
6.3.3. U.K.
6.3.4. Spain
6.3.5. Italy
6.3.6. BENELUX
6.3.7. Nordic
6.3.8. Rest of Western Europe
6.4. Market Size –Value (US$ Mn) and Forecast By Country, 2017-2027
6.4.1. Germany
6.4.2. France
6.4.3. U.K.
6.4.4. Spain
6.4.5. Italy
6.4.6. BENELUX
6.4.7. Nordic
6.4.8. Rest of Western Europe
6.5. Market Size - Value (US$ Mn) and Forecast By IT Solution
6.5.1. IT Infrastructure Management
6.5.2. Network Management
6.5.3. Compliance & Risk Management
6.5.4. Others
6.6. Market Size - Value (US$ Mn) and Forecast By Enterprise Type
6.6.1. Small & Medium Enterprise
6.6.2. Large Enterprise
6.7. Market Size - Value (US$ Mn) and Forecast By Industry
6.7.1. IT & Telecom
6.7.2. BFSI
6.7.3. Government
6.7.4. Healthcare
6.7.5. Oil & Gas and Energy
6.7.6. Others
6.8. Market Attractiveness Analysis
6.8.1. By Country
6.8.2. By IT Solution
6.8.3. By Enterprise Type
6.8.4. By Industry
6.9. Market Presence (Intensity Map)
7. Eastern Europe Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027
7.1. Introduction
7.2. Regional Market Dynamics
7.2.1. Drivers
7.2.2. Restraints
7.2.3. Trends
7.3. Market Size –Value (US$ Mn) By Country, 2012-2016
7.3.1. Russia
7.3.2. Poland
7.3.3. Rest of Eastern Europe
7.4. Market Size –Value (US$ Mn) and Forecast By Country, 2017-2027
7.4.1. Russia
7.4.2. Poland
7.4.3. Rest of Eastern Europe
7.5. Market Size - Value (US$ Mn) and Forecast By IT Solution
7.5.1. IT Infrastructure Management
7.5.2. Network Management
7.5.3. Compliance & Risk Management
7.5.4. Others
7.6. Market Size - Value (US$ Mn) and Forecast By Enterprise Type
7.6.1. Small & Medium Enterprise
7.6.2. Large Enterprise
7.7. Market Size - Value (US$ Mn) and Forecast By Industry
7.7.1. IT & Telecom
7.7.2. BFSI
7.7.3. Government
7.7.4. Healthcare
7.7.5. Oil & Gas and Energy
7.7.6. Others
7.8. Market Attractiveness Analysis
7.8.1. By Country
7.8.2. By IT Solution
7.8.3. By Enterprise Type
7.8.4. By Industry
7.9. Market Presence (Intensity Map)
8. Latin America Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027
8.1. Introduction
8.2. Regional Market Dynamics
8.2.1. Drivers
8.2.2. Restraints
8.2.3. Trends
8.3. Market Size –Value (US$ Mn) By Country, 2012-2016
8.3.1. Brazil
8.3.2. Mexico
8.3.3. Rest of Latin America
8.4. Market Size –Value (US$ Mn) and Forecast By Country, 2017-2027
8.4.1. Brazil
8.4.2. Mexico
8.4.3. Rest of Latin America
8.5. Market Size - Value (US$ Mn) and Forecast By IT Solution
8.5.1. IT Infrastructure Management
8.5.2. Network Management
8.5.3. Compliance & Risk Management
8.5.4. Others
8.6. Market Size - Value (US$ Mn) and Forecast By Enterprise Type
8.6.1. Small & Medium Enterprise
8.6.2. Large Enterprise
8.7. Market Size - Value (US$ Mn) and Forecast By Industry
8.7.1. IT & Telecom
8.7.2. BFSI
8.7.3. Government
8.7.4. Healthcare
8.7.5. Oil & Gas and Energy
8.7.6. Others
8.8. Market Attractiveness Analysis
8.8.1. By Country
8.8.2. By IT Solution
8.8.3. By Enterprise Type
8.8.4. By Industry
8.9. Market Presence (Intensity Map)
9. Asia Pacific Excluding Japan (APEJ) Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027
9.1. Introduction
9.2. Regional Market Dynamics
9.2.1. Drivers
9.2.2. Restraints
9.2.3. Trends
9.3. Market Size –Value (US$ Mn) By Country, 2012-2016
9.3.1. China
9.3.2. India
9.3.3. Australia and New Zealand
9.3.4. ASEAN
9.3.5. Rest of APEJ
9.4. Market Size –Value (US$ Mn) and Forecast By Country, 2017-2027
9.4.1. China
9.4.2. India
9.4.3. Australia and New Zealand
9.4.4. ASEAN
9.4.5. Rest of APEJ
9.5. Market Size - Value (US$ Mn) and Forecast By IT Solution
9.5.1. IT Infrastructure Management
9.5.2. Network Management
9.5.3. Compliance & Risk Management
9.5.4. Others
9.6. Market Size - Value (US$ Mn) and Forecast By Enterprise Type
9.6.1. Small & Medium Enterprise
9.6.2. Large Enterprise
9.7. Market Size - Value (US$ Mn) and Forecast By Industry
9.7.1. IT & Telecom
9.7.2. BFSI
9.7.3. Government
9.7.4. Healthcare
9.7.5. Oil & Gas and Energy
9.7.6. Others
9.8. Market Attractiveness Analysis
9.8.1. By Country
9.8.2. By IT Solution
9.8.3. By Enterprise Type
9.8.4. By Industry
9.9. Market Presence (Intensity Map)
10. Japan Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027
10.1. Introduction
10.2. Regional Market Dynamics
10.2.1. Drivers
10.2.2. Restraints
10.2.3. Trends
10.3. Market Size - Value (US$ Mn) and Forecast By IT Solution
10.3.1. IT Infrastructure Management
10.3.2. Network Management
10.3.3. Compliance & Risk Management
10.3.4. Others
10.4. Market Size - Value (US$ Mn) and Forecast By Enterprise Type
10.4.1. Small & Medium Enterprise
10.4.2. Large Enterprise
10.5. Market Size - Value (US$ Mn) and Forecast By Industry
10.5.1. IT & Telecom
10.5.2. BFSI
10.5.3. Government
10.5.4. Healthcare
10.5.5. Oil & Gas and Energy
10.5.6. Others
10.6. Market Attractiveness Analysis
10.6.1. By Country
10.6.2. By IT Solution
10.6.3. By Enterprise Type
10.6.4. By Industry
10.7. Market Presence (Intensity Map)
11. Middle East and Africa Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027
11.1. Introduction
11.2. Regional Market Dynamics
11.2.1. Drivers
11.2.2. Restraints
11.2.3. Trends
11.3. Market Size –Value (US$ Mn) By Country, 2012-2016
11.3.1. GCC Countries
11.3.2. Turkey
11.3.3. Northern Africa
11.3.4. South Africa
11.3.5. Rest of MEA
11.4. Market Size –Value (US$ Mn) and Forecast By Country, 2017-2027
11.4.1. GCC Countries
11.4.2. Turkey
11.4.3. Northern Africa
11.4.4. South Africa
11.4.5. Rest of MEA
11.5. Market Size - Value (US$ Mn) and Forecast By IT Solution
11.5.1. IT Infrastructure Management
11.5.2. Network Management
11.5.3. Compliance & Risk Management
11.5.4. Others
11.6. Market Size - Value (US$ Mn) and Forecast By Enterprise Type
11.6.1. Small & Medium Enterprise
11.6.2. Large Enterprise
11.7. Market Size - Value (US$ Mn) and Forecast By Industry
11.7.1. IT & Telecom
11.7.2. BFSI
11.7.3. Government
11.7.4. Healthcare
11.7.5. Oil & Gas and Energy
11.7.6. Others
11.8. Market Attractiveness Analysis
11.8.1. By Country
11.8.2. By IT Solution
11.8.3. By Enterprise Type
11.8.4. By Industry
11.9. Market Presence (Intensity Map)
12. Forecast Factors: Relevance and Impact
13. Competition Landscape
13.1. Market Structure
13.2. Market Share Analysis
13.3. Competition Intensity Mapping By Market Taxonomy
13.4. Competition Dashboard
13.5. Company Profiles (Details – Overview, Financials, Strategy, Recent Developments)
13.5.1. Capgemini
13.5.2. HCL Technologies Limited
13.5.3. Oracle Corporation
13.5.4. Wipro Limited
13.5.5. Fujitsu Limited
13.5.6. Cisco Systems, Inc.
13.5.7. Accenture PLC
13.5.8. ATOS SE
13.5.9. ServiceNow Inc.
13.5.10. Capita PLC
13.5.11. Company Snapshot
13.5.11.1. Tata Consultancy Services
13.5.11.2. CGI Group Inc.
13.5.11.3. Quint Group
13.5.11.4. NTT Data Corporation
13.5.11.5. DXC technology
13.5.11.6. Sofigate Oy
14. Global Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027
14.1. Introduction / Key Findings
14.2. Market Size –Value (US$ Mn) and Forecast By Region
14.2.1. North America
14.2.2. Western Europe
14.2.3. Eastern Europe
14.2.4. Latin America
14.2.5. Asia Pacific Excluding Japan
14.2.6. Japan
14.2.7. Middle East and Africa
14.3. Market Attractiveness Analysis By Region
15. Global Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027, By IT Solution
15.1. Introduction
15.2.Market Size –Value (US$ Mn) and Forecast By IT Solution
15.2.1. IT Infrastructure Management
15.2.2. Network Management
15.2.3. Compliance & Risk Management
15.2.4. Others
15.3. Market Attractiveness Analysis By IT Solution
16. Global Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027, By Enterprise Type
16.1. Introduction / Key Findings
16.2. Market Size –Value (US$ Mn) and Forecast By Enterprise Type
16.2.1. Small & Medium Enterprise
16.2.2. Large Enterprise
16.3. Market Attractiveness Analysis By Enterprise Type
17. Global Service Integration & Management Market Analysis 2012–2016 and Forecast 2017–2027, By Industry
17.1. Introduction / Key Findings
17.2. Market Size –Value (US$ Mn) and Forecast By Industry
17.2.1. IT & Telecom
17.2.2. BFSI
17.2.3. Government
17.2.4. Healthcare
17.2.5. Oil & Gas and Energy
17.2.6. Others
17.3. Key Trends / Developments
17.4. Market Attractiveness Analysis By Industry
18. Research Methodology
19. Assumption & Acronyms
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