The robocall mitigation market is projected to be valued at USD 5.4 billion in 2023 and is expected to rise to USD 18.05 billion by 2033. The sales of robocall mitigation are expected to record a significant CAGR of 12.7% during the forecast period.
| Attribute | Details |
|---|---|
| Market Estimated Size (2023) | USD 5.4 billion |
| Market CAGR (2023-2033) | 12.7% |
| Market Forecasted Size (2033) | USD 18.05 billion |
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The global market for robocall mitigation expanded with a CAGR of 29.7% over the last seven years.
Robocall mitigation is used to prevent unwanted robocalls that are possible for spam and can steal valuable information. The convenient access for telemarketers to disguise their caller ID or make robocalls from anywhere on the internet by making their outbound caller ID number or name look legitimate and fool the callee has been among the top concerns of the public. Most people are falling into fraud deals and losing money, which has paved the way for establishing a secure line with the help of the government, which is driving the market. The increasing number of illegal robocalls is expected to fuel the robocall mitigation market in the coming years.
The global robocall mitigation market is predicted to register a CAGR of 12.7% and sales worth USD 18.05 billion by the end of 2033. The United States continued to be the leading user of robocall mitigation throughout the analysis period accounting for over USD 12.3 billion absolute dollar opportunity in the coming 10-year epoch.
The US Federal Communications Commission (FCC) has adopted various rules and strategies to stop illegal robocalls. In March 2021, FCC imposed a USD 225 million fine on a Texas-based telemarketer for transmitting nearly 1 billion sales calls to sell short-term, limited-duration health insurance plans. The robocalls claimed is offering insurance plans from well-known health insurance companies like Blue Cross Blue Shield and Cigna.
Brazil is one of the countries with the most spam calls. The National Telecommunications Agency (Anatel) issued a precautionary measure No: 160/2022/COGE/ SCO on robocalls in June 2022. The aim is to reduce illegal robocalls without affecting telemarketing services.
Several Governments across the globe are formulating and implementing policies to reduce illegal robocalls. Many governments are trying to implement frameworks like STIR/SHAKEN in their countries. Government interventions to mitigate illegal robocalls are expected to drive the market in the coming years.
Principal Consultant
While robocalling is commonly regarded as an irritation, it has far-reaching consequences for users and businesses. To begin with, there is a huge risk to the user for financial damages caused by fraudulent and malicious robocalls. Furthermore, operators and companies must consider brand damage and current and future financial losses due to the decreased trust in the voice channel.
Call authentication is used to verify the origin of a call. As spoof calls are increasing, the demand for call authentication technology is also increasing. This segment is anticipated register a CAGR of 12.4% throughout the forecast period.
Telemarketer fraud is on the surge, which is significantly affecting the credibility of telecommunication companies. Therefore, telecommunication companies are using robocall mitigation tools to identify potential illegal robocalls and reduce the risk associated with them and stop illegal robocalls before they negatively affect the end user. This may increase the demand for robocall mitigation in the IT & Telecommunication sectors. The revenue from the IT & Telecommunication segment is likely to record a CAGR of 29.1% during the forecast period.
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The robocall mitigation market in North America reached a valuation of USD 1.8 billion in 2022. The spam calls and associated financial losses in the region are leading to develop and implement new technologies like STIR/SHAKEN, which are expected to drive the market in the region. The robocall mitigation market in North America is expected to reach a valuation of USD 7.4 billion by 2032.
The robocall mitigation market in the Asia Pacific is anticipated register the fastest pace over the forecast period. The robocall mitigation market in Asia Pacific was valued at around USD 959.1 million in 2022. Fraudulent losses to robocalls are high in this region. Most countries in the region have a 'Do Not Call list, but these lists are ineffective at reducing unwanted and illegal robocalls. As a result, governments in the Asia Pacific are planning to implement new initiatives to stop illegal robocalls, which is expected to drive the robocall mitigation market in the region over the forecast years.
The revenue from the robocall mitigation market in Japan recorded a CAGR of 27.9%. The robocall mitigation market in Japan is driven by the increase in scam calls in the country. The robocall mitigation market in Japan is anticipated to reach a valuation of USD 1 billion by the end of the forecast period. The robocall mitigation market in Japan may account for a USD 647.3 million absolute dollar opportunity in the coming ten year-epoch.
The robocall mitigation market has anticipated register a modest rate over the forecast period. The robocall mitigation market in Europe was valued at around USD 1.1 billion in 2022. Spam robocalls are a key issue in European countries. For example, there were a series of spam calls in Europe as the spammer may pretense to represent Europol and tell the victims they were involved in crimes like identity theft and collecting personal details, and urging them to make payments. This kind of scammer has boosted the adoption of robocall mitigation in the region. The robocall mitigation market in Europe has forecasted to reach a valuation of USD 4.5 billion by the end of 2033.
The United Kingdom accounted for Europe's leading share of the robocall mitigation market, valued at around USD 205 million in 2022. The Office of Communications (Ofcom) government-approved telecommunication regulator, has announced to formulate policies and develop a call authentication framework in the United Kingdom to stop and mitigate illegal robocalls. The efforts from regulatory authorities to prevent illegal robocalls may boost the market expansion in the United Kingdom over the forecast years. The Robocall mitigation market in the United Kingdom is expected to be valued at around USD 746.7 million by the end of 2033.
At present, robocall mitigation providers are developing new technologies and offering solutions to communication service providers. The key companies operating in the robocall mitigation market include Brightlink, LiveVox Hldgs, Metaswitch, Mobileum Inc., Neustar Inc., a TransUnion company, Numeracle, Ribbon Communications, Thales, Transaction Network Services (TNS), TransNexus, Bulk Solutions, LLC, and Neural Technologies Limited.
Recent Developments
In January 2022, Neustar Inc., a TransUnion company, and First Orion announced the partnership to scale up the adoption rate of STIR/SHAKEN call authentication and branded calling for companies through one consolidated platform.
In June 2021, an Asian communications service provider introduced Neural Technologies Ltd.'s advanced robocall mitigation solutions to improve call clarity for customers and reduce scam calls to providers.
In June 2021, Neustar Inc, a TransUnion company, launched its Neustar TRUSTED Solutions, a set of solutions designed to help organizations to detect and reduce fraud, improve contact center efficiency, and obey consumer protection regulations.
| Attribute | Details |
|---|---|
| Growth Rate | CAGR of 12.7% from 2023 to 2033 |
| Base Year of Estimation | 2023 |
| Historical Data | 2018 to 2022 |
| Forecast Period | 2023 to 2033 |
| Quantitative Units | Revenue in USD billion and Volume in Units and F-CAGR from 2023 to 2033 |
| Report Coverage | Revenue Forecast, Volume Forecast, Company Ranking, Competitive Landscape, growth factors, Trends, and Pricing Analysis |
| Key Segments Covered | Solution, End User, By Region |
| Regions Covered | North America; Latin America; Europe; East Asia; South Asia; The Middle East & Africa; Oceania |
| Key Countries Profiled | The United States, Canada, Brazil, Mexico, Germany, Italy, France, The United Kingdom, Spain, Russia, China, Japan, India, GCC Countries, Australia |
| Key Companies Profiled | Brightlink; LiveVox Hldgs; Metaswitch; Mobileum Inc.; Neustar Inc.; Numeracle; Ribbon Communications; Thales; Transaction Network Services (TNS); TransNexus; Bulk Solutions, LLC; Neural Technologies Limited |
| Customization & Pricing | Available upon Request |
Governments formulating and implementing policies to reduce illegal robocalls is one of the major key trends.
The market is forecast to register a CAGR of 12.7% through 2033.
An increase in illegal robocalls is expected to fuel the market.
Government interventions mitigating illegal robocalls are expected for the growth opportunity.
The valuation of the market will be USD 18.05 billion by 2033.
1. Executive Summary 2. Market Overview 3. Market Background 4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033 5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Solution 5.1. Call Authentication 5.2. Robocall Prevention 5.3. Robocall Analytics 6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By End Use 6.1. IT & Telecommunication 6.2. Government 6.3. Others 7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region 7.1. North America 7.2. Latin America 7.3. Western Europe 7.4. Eastern Europe 7.5. South Asia and Pacific 7.6. East Asia 7.7. Middle East and Africa 8. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 9. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 10. Western Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 11. Eastern Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 12. South Asia and Pacific Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 13. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 14. Middle East and Africa Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country 15. Key Countries Market Analysis 16. Market Structure Analysis 17. Competition Analysis 17.1. Brightlink 17.2. LiveVox Hldgs 17.3. Metaswitch 17.4. Mobileum Inc. 17.5. Neustar Inc. 17.6. Numeracle 17.7. Ribbon Communications 17.8. Thales 17.9. Transaction Network Services (TNS) 17.10. TransNexus 17.11. Bulk Solutions, LLC 17.12. Neural Technologies Limited 18. Assumptions & Acronyms Used 19. Research Methodology
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Robocall Mitigation Market
