Reverse Logistics Market Outlook (2022-2032)

[306 Pages Report] Global reverse logistics market worth is expected to rise at a CAGR of 12% to US$ 2.9 Trillion by 2032, supported by:

  • The proliferation of e-commerce platforms is followed by intensifying consumerism around the world.
  • Rising awareness among the consumers about other better options for the commodities has ensued the demand side undeterminable for most industries.
  • Stringent government regulations to reduce wastage and encourage recycling in developed as well as developing economies.

A reliable reverse logistics solution is now more necessary than ever because of the expansion of e-commerce firms all over the world. Several sectors, including the automotive, electronics, pharmaceutical, and others, depend heavily on reverse logistics as an indispensable component of their supply chains and market network.

Countries all around the world have created and executed reverse logistics services to get the most value out of returned and damaged goods. Storage, resale, recycling planning, return monitoring, spare part management, and pollution compliance requirements are all part of reverse logistics operations. As manufacturers become more conscious of the need to minimize the negative environmental effect, there is predicted to be a stupendous increase in demand for reverse logistics services to ensure unimpeded customer satisfaction.

“Over the forecast period, the sales of reverse logistics services are expected to be driven by the increasing adoption of reverse logistics by numerous companies in order to easily and effectively manage the return of products to companies or manufacturers from customers. Rising awareness of the benefits of reverse logistics, as well as growing environmental awareness, is expected to fuel demand for reverse logistics in the coming years.”

Attributes Details
Reverse Logistics Market CAGR (2022 to 2032) 12%
Reverse Logistics Market Value (2022) US$ 941.58 Billion
Reverse Logistics Market Value (2032) US$ 2,924.42 Billion

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Spurring Opportunities and Challenges for the Reverse Logistics Market Players

The growth of automation technology and increasing trials and innovations in this sector is expected to keep it the dominant end-user vertical for the global reverse logistics market players and help it grow throughout the anticipated time period.

Stronger government investment in the construction of transportation infrastructure is also expected to contribute favorably to the expansion of the reverse logistics industry and its services. For example, in May 2021, the Brazilian government declared plans for a $50 billion investment in ports, highways, and railroads, following which the regions’ reverse logistics businesses are finding it simpler to locate the opportunities and provide service thereafter.

Additional and higher investment in outsourcing reverse logistics services has been seen across the world as a result of increasing retail sales, an increase in the introduction of novel electronic products, and strict regulatory prohibitions against the selling of unsafe goods to consumers. For reverse logistics service providers the cross-border, B2B & B2C warehousing, rapid package delivery, end-to-end supply chain management, and technical support services are all anticipated to be expanded as a result of this financing trend. For example, in the case, the Gurgaon-based logistics company Delhivery disclosed in May 2021 that it had secured a $275 Million funding round for entering the reverse logistics market in the region.

However, the dependability, competence, and integrity of logistics service providers are entirely reliant on the producer and merchants that create the foundation for its success. And because this situation involves a lack of direct control since the manufacturing or retailing organization is dependent on the long-term service providers, the new players find it arduous to acquire clients, penetrate the market, and get established. Additionally, the manufacturer is unable to keep an eye on what is happening in the warehouse, which renders the reverse logistics consulting with additional responsibilities.

Furthermore, contracting with a third-party reverse logistics (3PL) business may result in a confidentiality breach, exposing customer personal data or allowing the exchange of information that is economically sensitive. The adoption of reverse logistics returns is also constrained by obstacles, including a lack of coordination at the retail vendor level and misalignment of the company's demand and service location capacity.

The reverse logistics market size is projected to rise due to the global expansion of eCommerce which increased the number of returns and replacement items, as well as the demand for reverse logistics service.

As manufacturers become more aware of the need to reduce negative environmental impact, the adoption of reverse logistics services to ensure uninterrupted client satisfaction is increasing around the world. Reverse logistics market share is rising as it is a critical component of the supply chain in many industries, including automotive, electronics, pharmaceuticals, and others.

The demand for reverse logistics is projected to grow as countries all over the world have developed and implemented reverse logistics services to extract value from returned and damaged products.

According to FMI Analysts, returns are worth nearly a trillion dollars worldwide each year and have become more common as eCommerce has grown. As a result, the demand for reverse logistics is projected to rise during the forecast period.

The goals of reverse logistics are to recover value and ensure repeat business. In-store purchases are returned at a rate of less than 10%, whereas items ordered online are returned at a rate of at least 30%.

The adoption of reverse logistics is projected to rise as it is used by astute businesses to increase customer loyalty and repeat business while minimizing return losses.

Warehousing, reselling, recycling management, returns management, replacement management, and environmental compliance are all applications of reverse logistics. As a result, these factors are anticipated to boost reverse logistics market expansion.

What are the Key Reverse Logistics Market Dynamics?

Increased innovation and the development of automation technologies are two major factors driving reverse logistics market growth. Several governments' initiatives to build transportation infrastructure are expected to boost the adoption of reverse logistics in the forecast period. Furthermore, with the rapid development of the e-commerce sector, the reverse logistics market expansion is expected to be boosted by increased demand for returns and replacements.

As the number of retail returns increases, so do the challenges and opportunities in reverse logistics market for better understanding consumer behavior and increasing future sales. Returns are quickly becoming one of the most difficult supply chain challenges that businesses face today. The demand for reverse logistics is predicted to rise as maintaining a healthy inventory turn and operating expenses requires a reverse logistics supply chain management strategy.

The adoption of reverse logistics is growing as it aids companies understand how, when, and why customers return items. Reverse logistics is critical to understanding purchasing behavior and improving overall experience. Moreover, every product return provides an opportunity to learn more about the customer, drive the next sale, and make the sale stick. As a result, this factor is anticipated to provide growth opportunities for reverse logistics market players.

Online returns are frequently the result of digital challenges such as poor image display and incorrect fit. Variations in manufacturer sizing contribute to more than half of all customer returns due to product size or fit. Key trends in the reverse logistics market include retail models such as curated shopping, rentals, and try-on services are adding to the volume of eCommerce returns. These retail models condition customers to make returns because they are based on the assumption that some, or all, of the items ordered, will be returned.

Reverse logistics aids companies aid in transforming siloed return policies and processes into a holistic returns strategy to turn reverse logistics market challenges into opportunities. Knowing when, how, and why customers return is part of that supply chain transformation, as is applying smarter insights throughout the reverse logistics supply chain.

Sudip Saha
Sudip Saha

Principal Consultant

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What are the Challenges in the Reverse Logistics Market?

Manufacturers and retailers rely entirely on the dependability, competency, and integrity of logistics service providers. The manufacturing or retailing company is reliant on the logistics service provider in this scenario, resulting in a lack of direct control. Furthermore, the manufacturer is unable to monitor warehouse operations, posing a serious threat to product quality and affecting the demand for reverse logistics.

Outsourcing to a third-party reverse logistics (3PL) company may result in a breach of confidentiality, exposing customer personal data or sharing commercially sensitive information. This factor is also one of the challenges in the reverse logistics market. Barriers such as a lack of coordination at the CEO level and a misalignment of the company's short and long-term strategic goals also limit the adoption of reverse logistics services. As a result, the lack of manufacturer control over reverse logistics services is expected to hinder the reverse logistics market growth.

Segmentation Outlook for the Reverse Logistics Market

Which Segment is Likely to Lead the Reverse Logistics Market by End-use Industry?

The e-commerce segment dominated the reverse logistics market in 2021, accounting for more than 55.0 percent of total revenue, and is expected to grow at the fastest CAGR from 2022 to 2032.

The e-commerce sector has seen a significant increase as a result of users' growing preference for online shopping, as well as its increased usage and adoption of reverse logistics.

Reverse logistics is important in the e-commerce industry because it helps it replace and resell products while also assisting in transportation activities, which contributes to reverse logistics market growth.

The aforementioned factors contribute to the widespread use of reverse logistics in the e-commerce industry, resulting in increased revenue generation.

From 2022 to 2032, the automotive segment is expected to have the second highest CAGR of 12.6 percent in terms of revenue.

Reverse logistics is important in the automotive industry for a variety of factors, including legislative policies addressing ecological and environmental concerns, which contribute to reverse logistics market share. As a result, the automotive industry is expected to grow rapidly during the forecast period.

Which Region is Leading in the Reverse Logistics Market?

From 2022 to 2032, the Middle East and Africa are expected to have the second highest CAGR of 12.9 percent. The reverse logistics market expansion is attributed to expanding opportunities in the region, as well as various investments in the e-commerce industry.

The region is also attracting significant investment in logistics hubs, which is contributing to reverse logistics market size. The aforementioned factors, combined with an increase in disposable income, make the region much easier to penetrate than other markets.

Europe, Central and South America, and the Caribbean are expected to provide numerous opportunities for market participants to expand their businesses and reach a larger consumer base.

What is the Growth Outlook of Acia Pacific Reverse Logistics Market?

Asia Pacific had the highest revenue share of more than 51 percent in 2021 and is expected to grow at the fastest CAGR from 2022 to 2032. Increasing e-commerce usage results in higher returns from the region, which is expected to contribute to market growth.

Furthermore, the expansion of manufacturing industries in developing countries across the region, as well as rising demand for reverse logistics for electric vehicles, is expected to drive market growth.

As a result of the aforementioned factors, reverse logistics is widely used in Asia Pacific and contributes significantly to revenue generation.

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Competition Landscape of Reverse Logistics Market

The reverse logistics market is moderately fragmented, with the presence of both established and new players. To gain the greatest market share, the majority of the market's key players are pursuing various strategies such as alliances, partnerships, and mergers.

How is the Start-up Ecosystem in the Reverse Logistics Market?

Startups in reverse logistics services and software solutions are expanding their portfolios. To attract new customers, these businesses are focusing on providing extensive services and developing new technologies.

Software developers are working to improve their distribution channels and sales structure in order to reach out to emerging markets while strategically maintaining relationships with existing clients.

A key startup in the reverse logistics market, ShipBob is a tech-savvy 3PL that specializes in reverse logistics for direct-to-consumer eCommerce stores. They integrate seamlessly with eCommerce platforms such as Amazon, Shopify, and BigCommerce (among others).

ShipBob can stock products in their warehouse before packaging and shipping them to customers. ShipBob has its own return process and also works with Happy Returns and Returnly.

Key Players in the Reverse Logistics Market       

  • DB SCHENKER (Deutsche Bahn AG)
  • Deutsche Post AG
  • FedEx Corporation
  • Kintetsu World Express, Inc.
  • United Parcel Service, Inc.
  • Yusen Logistics Co., Ltd.
  • RLG Systems AG
  • Core Logistic Private Limited
  • Safexpress Pvt. Ltd.

Recent Developments in the Reverse Logistics Market:

  • MG Motor India and Attero announced a partnership for recycling electric vehicle batteries in May 2021. Attero will provide MG Motor India with reverse logistics, refurbishing, and recycling solutions as part of the partnership.
  • XPO Logistics, Inc. has announced the launch of an automation solution in France in May 2021. The automation solution is expected to help the French fashion e-commerce industry with high-volume reverse logistics.
  • Ruby has launched an industry alliance DTC Consortium with the support of multiple companies in June 2021. The consortium is expected to help organisations navigate their market strategies, including reverse logistics, marketing, fulfilment, vertical-specific considerations, and more.

Key Segments

By End-use Industry:

  • E-commerce
  • Retail
  • Automotive
  • Consumer Electronics
  • Pharmaceutical

By Region:

  • North America
  • Latin America
  • Europe
  • Asia Pacific
  • MEA

Frequently Asked Questions

What is the CAGR of the Reverse Logistics Market?

Reverse logistics market is projected to have a CAGR of 12% through 2032.

Which is the Leading Region in the Reverse Logistics Market?

Asia Pacific is the leading region in the reverse logistics market..

Which Segment Leads in the Reverse Logistics Market by End-Use?

The e-commerce segment is expected to dominate reverse logistics market.

What is the Growth Estimated for the Reverse Logistics Market by 2032?

Reverse logistics market is predicted to grow US$ 2,924.42 Bn by 2032.

Table of Content

1. Executive Summary

    1.1. Global Market Outlook

    1.2. Demand-side Trends

    1.3. Supply-side Trends

    1.4. Technology Roadmap Analysis

    1.5. Analysis and Recommendations

2. Market Overview

    2.1. Market Coverage / Taxonomy

    2.2. Market Definition / Scope / Limitations

3. Market Background

    3.1. Market Dynamics

        3.1.1. Drivers

        3.1.2. Restraints

        3.1.3. Opportunity

        3.1.4. Trends

    3.2. Scenario Forecast

        3.2.1. Demand in Optimistic Scenario

        3.2.2. Demand in Likely Scenario

        3.2.3. Demand in Conservative Scenario

    3.3. Opportunity Map Analysis

    3.4. Investment Feasibility Matrix

    3.5. PESTLE and Porter’s Analysis

    3.6. Regulatory Landscape

        3.6.1. By Key Regions

        3.6.2. By Key Countries

    3.7. Regional Parent Market Outlook

4. Global Market Analysis 2017-2021 and Forecast, 2022-2032

    4.1. Historical Market Size Value (US$ Mn) Analysis, 2017-2021

    4.2. Current and Future Market Size Value (US$ Mn) Projections, 2022-2032

        4.2.1. Y-o-Y Growth Trend Analysis

        4.2.2. Absolute $ Opportunity Analysis

5. Global Market Analysis 2017-2021 and Forecast 2022-2032, By Solution

    5.1. Introduction / Key Findings

    5.2. Historical Market Size Value (US$ Mn) Analysis By Solution, 2017-2021

    5.3. Current and Future Market Size Value (US$ Mn) Analysis and Forecast By Solution, 2022-2032

        5.3.1. Software

        5.3.2. Services

            5.3.2.1. Professional Services

            5.3.2.2. Managed Services

    5.4. Y-o-Y Growth Trend Analysis By Solution, 2017-2021

    5.5. Absolute $ Opportunity Analysis By Solution, 2022-2032

6. Global Market Analysis 2017-2021 and Forecast 2022-2032, By Process

    6.1. Introduction / Key Findings

    6.2. Historical Market Size Value (US$ Mn) Analysis By Process, 2017-2021

    6.3. Current and Future Market Size Value (US$ Mn) Analysis and Forecast By Process, 2022-2032

        6.3.1. Remanufacturing

        6.3.2. Refurbishment

        6.3.3. Servicing

        6.3.4. Recycling and Waste Management

        6.3.5. Others

    6.4. Y-o-Y Growth Trend Analysis By Process, 2017-2021

    6.5. Absolute $ Opportunity Analysis By Process, 2022-2032

7. Global Market Analysis 2017-2021 and Forecast 2022-2032, By Returns

    7.1. Introduction / Key Findings

    7.2. Historical Market Size Value (US$ Mn) Analysis By Returns, 2017-2021

    7.3. Current and Future Market Size Value (US$ Mn) Analysis and Forecast By Returns, 2022-2032

        7.3.1. Repairable Returns

        7.3.2. End-of-Use Returns

        7.3.3. Others

    7.4. Y-o-Y Growth Trend Analysis By Returns, 2017-2021

    7.5. Absolute $ Opportunity Analysis By Returns, 2022-2032

8. Global Market Analysis 2017-2021 and Forecast 2022-2032, By Industry

    8.1. Introduction / Key Findings

    8.2. Historical Market Size Value (US$ Mn) Analysis By Industry, 2017-2021

    8.3. Current and Future Market Size Value (US$ Mn) Analysis and Forecast By Industry, 2022-2032

        8.3.1. Retail and e-commerce

        8.3.2. Chemical

        8.3.3. Consumer Electronics

        8.3.4. Manufacturing

        8.3.5. Others

    8.4. Y-o-Y Growth Trend Analysis By Industry, 2017-2021

    8.5. Absolute $ Opportunity Analysis By Industry, 2022-2032

9. Global Market Analysis 2017-2021 and Forecast 2022-2032, By Region

    9.1. Introduction

    9.2. Historical Market Size Value (US$ Mn) Analysis By Region, 2017-2021

    9.3. Current Market Size Value (US$ Mn) Analysis and Forecast By Region, 2022-2032

        9.3.1. North America

        9.3.2. Latin America

        9.3.3. Europe

        9.3.4. Asia Pacific

        9.3.5. MEA

    9.4. Market Attractiveness Analysis By Region

10. North America Market Analysis 2017-2021 and Forecast 2022-2032, By Country

    10.1. Historical Market Size Value (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021

    10.2. Market Size Value (US$ Mn) Forecast By Market Taxonomy, 2022-2032

        10.2.1. By Country

            10.2.1.1. U.S.

            10.2.1.2. Canada

        10.2.2. By Solution

        10.2.3. By Process

        10.2.4. By Returns

        10.2.5. By Industry

    10.3. Market Attractiveness Analysis

        10.3.1. By Country

        10.3.2. By Solution

        10.3.3. By Process

        10.3.4. By Returns

        10.3.5. By Industry

    10.4. Key Takeaways

11. Latin America Market Analysis 2017-2021 and Forecast 2022-2032, By Country

    11.1. Historical Market Size Value (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021

    11.2. Market Size Value (US$ Mn) Forecast By Market Taxonomy, 2022-2032

        11.2.1. By Country

            11.2.1.1. Brazil

            11.2.1.2. Mexico

            11.2.1.3. Rest of Latin America

        11.2.2. By Solution

        11.2.3. By Process

        11.2.4. By Returns

        11.2.5. By Industry

    11.3. Market Attractiveness Analysis

        11.3.1. By Country

        11.3.2. By Solution

        11.3.3. By Process

        11.3.4. By Returns

        11.3.5. By Industry

    11.4. Key Takeaways

12. Europe Market Analysis 2017-2021 and Forecast 2022-2032, By Country

    12.1. Historical Market Size Value (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021

    12.2. Market Size Value (US$ Mn) Forecast By Market Taxonomy, 2022-2032

        12.2.1. By Country

            12.2.1.1. Germany

            12.2.1.2. U.K.

            12.2.1.3. France

            12.2.1.4. Spain

            12.2.1.5. Italy

            12.2.1.6. Rest of Europe

        12.2.2. By Solution

        12.2.3. By Process

        12.2.4. By Returns

        12.2.5. By Industry

    12.3. Market Attractiveness Analysis

        12.3.1. By Country

        12.3.2. By Solution

        12.3.3. By Process

        12.3.4. By Returns

        12.3.5. By Industry

    12.4. Key Takeaways

13. Asia Pacific Market Analysis 2017-2021 and Forecast 2022-2032, By Country

    13.1. Historical Market Size Value (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021

    13.2. Market Size Value (US$ Mn) Forecast By Market Taxonomy, 2022-2032

        13.2.1. By Country

            13.2.1.1. China

            13.2.1.2. Japan

            13.2.1.3. South Korea

            13.2.1.4. India

            13.2.1.5. Malaysia

            13.2.1.6. Singapore

            13.2.1.7. Australia

            13.2.1.8. New Zealand

            13.2.1.9. Rest of APAC

        13.2.2. By Solution

        13.2.3. By Process

        13.2.4. By Returns

        13.2.5. By Industry

    13.3. Market Attractiveness Analysis

        13.3.1. By Country

        13.3.2. By Solution

        13.3.3. By Process

        13.3.4. By Returns

        13.3.5. By Industry

    13.4. Key Takeaways

14. MEA Market Analysis 2017-2021 and Forecast 2022-2032, By Country

    14.1. Historical Market Size Value (US$ Mn) Trend Analysis By Market Taxonomy, 2017-2021

    14.2. Market Size Value (US$ Mn) Forecast By Market Taxonomy, 2022-2032

        14.2.1. By Country

            14.2.1.1. GCC Countries

            14.2.1.2. South Africa

            14.2.1.3. Israel

            14.2.1.4. Rest of MEA

        14.2.2. By Solution

        14.2.3. By Process

        14.2.4. By Returns

        14.2.5. By Industry

    14.3. Market Attractiveness Analysis

        14.3.1. By Country

        14.3.2. By Solution

        14.3.3. By Process

        14.3.4. By Returns

        14.3.5. By Industry

    14.4. Key Takeaways

15. Key Countries Market Analysis

    15.1. U.S.

        15.1.1. Pricing Analysis

        15.1.2. Market Share Analysis, 2021

            15.1.2.1. By Solution

            15.1.2.2. By Process

            15.1.2.3. By Returns

            15.1.2.4. By Industry

    15.2. Canada

        15.2.1. Pricing Analysis

        15.2.2. Market Share Analysis, 2021

            15.2.2.1. By Solution

            15.2.2.2. By Process

            15.2.2.3. By Returns

            15.2.2.4. By Industry

    15.3. Brazil

        15.3.1. Pricing Analysis

        15.3.2. Market Share Analysis, 2021

            15.3.2.1. By Solution

            15.3.2.2. By Process

            15.3.2.3. By Returns

            15.3.2.4. By Industry

    15.4. Mexico

        15.4.1. Pricing Analysis

        15.4.2. Market Share Analysis, 2021

            15.4.2.1. By Solution

            15.4.2.2. By Process

            15.4.2.3. By Returns

            15.4.2.4. By Industry

    15.5. Germany

        15.5.1. Pricing Analysis

        15.5.2. Market Share Analysis, 2021

            15.5.2.1. By Solution

            15.5.2.2. By Process

            15.5.2.3. By Returns

            15.5.2.4. By Industry

    15.6. U.K.

        15.6.1. Pricing Analysis

        15.6.2. Market Share Analysis, 2021

            15.6.2.1. By Solution

            15.6.2.2. By Process

            15.6.2.3. By Returns

            15.6.2.4. By Industry

    15.7. France

        15.7.1. Pricing Analysis

        15.7.2. Market Share Analysis, 2021

            15.7.2.1. By Solution

            15.7.2.2. By Process

            15.7.2.3. By Returns

            15.7.2.4. By Industry

    15.8. Spain

        15.8.1. Pricing Analysis

        15.8.2. Market Share Analysis, 2021

            15.8.2.1. By Solution

            15.8.2.2. By Process

            15.8.2.3. By Returns

            15.8.2.4. By Industry

    15.9. Italy

        15.9.1. Pricing Analysis

        15.9.2. Market Share Analysis, 2021

            15.9.2.1. By Solution

            15.9.2.2. By Process

            15.9.2.3. By Returns

            15.9.2.4. By Industry

    15.10. China

        15.10.1. Pricing Analysis

        15.10.2. Market Share Analysis, 2021

            15.10.2.1. By Solution

            15.10.2.2. By Process

            15.10.2.3. By Returns

            15.10.2.4. By Industry

    15.11. Japan

        15.11.1. Pricing Analysis

        15.11.2. Market Share Analysis, 2021

            15.11.2.1. By Solution

            15.11.2.2. By Process

            15.11.2.3. By Returns

            15.11.2.4. By Industry

    15.12. South Korea

        15.12.1. Pricing Analysis

        15.12.2. Market Share Analysis, 2021

            15.12.2.1. By Solution

            15.12.2.2. By Process

            15.12.2.3. By Returns

            15.12.2.4. By Industry

    15.13. Malaysia

        15.13.1. Pricing Analysis

        15.13.2. Market Share Analysis, 2021

            15.13.2.1. By Solution

            15.13.2.2. By Process

            15.13.2.3. By Returns

            15.13.2.4. By Industry

    15.14. Singapore

        15.14.1. Pricing Analysis

        15.14.2. Market Share Analysis, 2021

            15.14.2.1. By Solution

            15.14.2.2. By Process

            15.14.2.3. By Returns

            15.14.2.4. By Industry

    15.15. Australia

        15.15.1. Pricing Analysis

        15.15.2. Market Share Analysis, 2021

            15.15.2.1. By Solution

            15.15.2.2. By Process

            15.15.2.3. By Returns

            15.15.2.4. By Industry

    15.16. New Zealand

        15.16.1. Pricing Analysis

        15.16.2. Market Share Analysis, 2021

            15.16.2.1. By Solution

            15.16.2.2. By Process

            15.16.2.3. By Returns

            15.16.2.4. By Industry

    15.17. GCC Countries

        15.17.1. Pricing Analysis

        15.17.2. Market Share Analysis, 2021

            15.17.2.1. By Solution

            15.17.2.2. By Process

            15.17.2.3. By Returns

            15.17.2.4. By Industry

    15.18. South Africa

        15.18.1. Pricing Analysis

        15.18.2. Market Share Analysis, 2021

            15.18.2.1. By Solution

            15.18.2.2. By Process

            15.18.2.3. By Returns

            15.18.2.4. By Industry

    15.19. Israel

        15.19.1. Pricing Analysis

        15.19.2. Market Share Analysis, 2021

            15.19.2.1. By Solution

            15.19.2.2. By Process

            15.19.2.3. By Returns

            15.19.2.4. By Industry

16. Market Structure Analysis

    16.1. Competition Dashboard

    16.2. Competition Benchmarking

    16.3. Market Share Analysis of Top Players

        16.3.1. By Regional

        16.3.2. By Solution

        16.3.3. By Process

        16.3.4. By Returns

        16.3.5. By Industry

17. Competition Analysis

    17.1. Competition Deep Dive

        17.1.1. Ecomm Express

            17.1.1.1. Overview

            17.1.1.2. Product Portfolio

            17.1.1.3. Profitability by Market Segments

            17.1.1.4. Sales Footprint

            17.1.1.5. Strategy Overview

                17.1.1.5.1. Marketing Strategy

        17.1.2. Shadowfax

            17.1.2.1. Overview

            17.1.2.2. Product Portfolio

            17.1.2.3. Profitability by Market Segments

            17.1.2.4. Sales Footprint

            17.1.2.5. Strategy Overview

                17.1.2.5.1. Marketing Strategy

        17.1.3. Shiprocket

            17.1.3.1. Overview

            17.1.3.2. Product Portfolio

            17.1.3.3. Profitability by Market Segments

            17.1.3.4. Sales Footprint

            17.1.3.5. Strategy Overview

                17.1.3.5.1. Marketing Strategy

        17.1.4. Delhivery

            17.1.4.1. Overview

            17.1.4.2. Product Portfolio

            17.1.4.3. Profitability by Market Segments

            17.1.4.4. Sales Footprint

            17.1.4.5. Strategy Overview

                17.1.4.5.1. Marketing Strategy

        17.1.5. Xpressbees

            17.1.5.1. Overview

            17.1.5.2. Product Portfolio

            17.1.5.3. Profitability by Market Segments

            17.1.5.4. Sales Footprint

            17.1.5.5. Strategy Overview

                17.1.5.5.1. Marketing Strategy

        17.1.6. Bluedart

            17.1.6.1. Overview

            17.1.6.2. Product Portfolio

            17.1.6.3. Profitability by Market Segments

            17.1.6.4. Sales Footprint

            17.1.6.5. Strategy Overview

                17.1.6.5.1. Marketing Strategy

        17.1.7. First Flight Couriers Ltd.

            17.1.7.1. Overview

            17.1.7.2. Product Portfolio

            17.1.7.3. Profitability by Market Segments

            17.1.7.4. Sales Footprint

            17.1.7.5. Strategy Overview

                17.1.7.5.1. Marketing Strategy

        17.1.8. TCIexpress

            17.1.8.1. Overview

            17.1.8.2. Product Portfolio

            17.1.8.3. Profitability by Market Segments

            17.1.8.4. Sales Footprint

            17.1.8.5. Strategy Overview

                17.1.8.5.1. Marketing Strategy

        17.1.9. Safexpress and Bizlog

            17.1.9.1. Overview

            17.1.9.2. Product Portfolio

            17.1.9.3. Profitability by Market Segments

            17.1.9.4. Sales Footprint

            17.1.9.5. Strategy Overview

                17.1.9.5.1. Marketing Strategy

        17.1.10. NetSuite

            17.1.10.1. Overview

            17.1.10.2. Product Portfolio

            17.1.10.3. Profitability by Market Segments

            17.1.10.4. Sales Footprint

            17.1.10.5. Strategy Overview

                17.1.10.5.1. Marketing Strategy

        17.1.11. Zoho

            17.1.11.1. Overview

            17.1.11.2. Product Portfolio

            17.1.11.3. Profitability by Market Segments

            17.1.11.4. Sales Footprint

            17.1.11.5. Strategy Overview

                17.1.11.5.1. Marketing Strategy

        17.1.12. Magaya

            17.1.12.1. Overview

            17.1.12.2. Product Portfolio

            17.1.12.3. Profitability by Market Segments

            17.1.12.4. Sales Footprint

            17.1.12.5. Strategy Overview

                17.1.12.5.1. Marketing Strategy

        17.1.13. ESRI

            17.1.13.1. Overview

            17.1.13.2. Product Portfolio

            17.1.13.3. Profitability by Market Segments

            17.1.13.4. Sales Footprint

            17.1.13.5. Strategy Overview

                17.1.13.5.1. Marketing Strategy

        17.1.14. SAP

            17.1.14.1. Overview

            17.1.14.2. Product Portfolio

            17.1.14.3. Profitability by Market Segments

            17.1.14.4. Sales Footprint

            17.1.14.5. Strategy Overview

                17.1.14.5.1. Marketing Strategy

18. Assumptions & Acronyms Used

19. Research Methodology

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