Residential VoIP Services Market Outlook (2023 to 2033)

The global Residential VoIP Services Market size is expected to increase from USD 22,102.1 million in 2023 to USD 67,819.1 million by 2033. Over the projection period (2023 to 2033) global demand for residential VoIP services is forecast to rise at 11.9% CAGR.

Key Market Shaping Factors:

  • Rapid shift from plain old telephone service to IP telephony or VoIP services will drive the global market forward
  • Rising penetration of 5G along with expansion of high-speed internet infrastructure is expected to boost residential VoIP services industry
  • High adoption of smartphones is likely to support market expansion during the assessment period
  • The launch of new VoIP services with additional features such as video conferencing and instant messaging will boost the market
  • High adoption of cloud services to boost residential VoIP services would find usage worldwide
  • Growing usage of mobile VoIP apps will create new growth prospects for the market
  • Increasing popularity of video calling and conferences through novel apps among end-users is forecast to boost the market

Residential VoIP is also referred to as Voice over Internet Protocol. It enables one to place and receive phone calls using the internet rather than relying on conventional telephone lines. By converting voice signals into digital data packets, VoIP technology facilitates the transmission of calls over an internet connection.

Residential VoIP services, leverages the exisitng internet connection to make calls, eliminating the necessity for a dedicated telephone line. This approach presents potential cost savings for long-distance and international calls.

Residential VoIP services frequently provide competitive pricing options and supplementary features such as voicemail, caller ID, call forwarding, and call waiting.

Rising demand for alternative communication services to traditional phone systems is expected to drive the global residential VoIP services industry swiftly. Growing popularity of mobile VoIP or internet-based phone services due to their various advantages will create growth prospects for the market.

The ever-expanding 5G network across the globe is set to create lucrative opportunities for residential VoIP service providers. It is expected to be a key factor to boost global residential VoIP services sales revenue.

Cost benefits of VoIP services over circuit-switched networks will act as a catalyst elevating demand in the market and the trend is expected to continue during the assessment period.

Attributes Key Insights
Estimated Residential VoIP Services Market Size (2023) USD 22,102.1 million
Projected Residential VoIP Services Market Value (2033) USD 67,819.1 million
Anticipated CAGR (2023 to 2033) 11.9%
Top 5 Vendor Market Share 34.2%

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2018 to 2022 Residential VoIP Services Sales Outlook Compared to Demand Forecast from 2023 to 2033

Global residential VoIP sales revenue grew at a considerable CAGR during the historical period from 2018 to 2022. Looking forward, the worldwide market for residential VoIP services is expected to thrive at 11.9% CAGR.

The growth of VoIP services in the residential sector is bolstered by the global expansion and enhancement of high-speed internet infrastructure.

As internet connectivity continues to improve and offer greater bandwidth availability, the quality of VoIP calls is enhanced, rendering it a more appealing choice for residential users. This will fuel market expansion during the assessment period.

Another key driver of the demand for residential VoIP services is the potential for cost savings. Residential users are drawn to VoIP due to its typically lower calling rates, particularly for long-distance and international calls, in comparison to traditional telephone services. This affordability factor appeals to individuals seeking economical communication options.

Country-wise Insights

What is Fostering the Expansion of the United States Residential VoIP Services Market?

Feature-rich Residential VoIP Services Boosting the United States Market

The United States residential VoIP services industry is projected to thrive at 10.9% CAGR, reaching a valuation of USD 11,503.7 million in 2033. In 2022, the United States held a share of 73.2% in North America market.

The United States is home to several leading companies that offer residential VoIP services. They also provide unlimited calling features, creating the potential to attract customers in large numbers.

Several end users can use their residential VoIP solutions for both personal and professional reasons. The strong presence of residential VoIP players and the plethora of features being offered to end users are key factors that will continue to boost the United States market.

What is the Demand Outlook for Japan Residential VoIP Services Industry?

Rise in High-speed Internet Connections Driving Residential VoIP Service Demand in Japan

As per Future Market Insights (FMI), Japan residential VoIP services market is forecast to thrive at a CAGR of 14.4% over the forecast period. Overall residential VoIP services sales revenue in Japan is anticipated to total USD 5,555.2 million by 2033.

Increasing penetration of high-speed internet (5G) and rising popularity of Wi-Fi calling due to its benefits are expected to fuel demand for residential VoIP services in Japan.

Residential VoIP services industry is gaining popularity in Japan. Various international and domestic companies are competing in the Japan market. Call quality, pricing, features, and international calling ranges are important factors that determine the success of a residential VoIP service provider in Japan.

Sudip Saha
Sudip Saha

Principal Consultant

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Category-wise Insights

Why is Demand for International VoIP Calling Rising Globally?

Need for Easy & Affordable Solution for International Calling Fueling International VoIP Calling Demand

Currently, domestic VoIP calling segment dominates the global residential VoIP services industry with an estimated valuation of USD 14,863.8 million. On the other hand, demand for international VoIP calling is also expected to rise at a robust CAGR of 10.8% through 2033.

Rise popularity of remote working and need for easy & affordable solutions for international calling are key factors driving the international VoIP calling segment.

Residential VoIP solutions can provide an easy solution for end users to communicate with other people from different countries without any high investment in technologies or infrastructure.

Growth in remote work practices and the need to collaborate with employees and team members that are from different countries also act as factors that drive the demand for international VoIP calls.

Why is the Popularity of Pay-as-you-go Pricing Model Increasing?

Cloud Computing Solutions Making Pay-as-you-go Model Popular and Driving Revenues

The pay-as-you-go pricing model has gained popularity with the growing use of cloud computing services and solutions. The growth in residential VoIP solutions deployed on the cloud further influences the growth of the pay-as-you-go pricing model.

The pay-as-you-go pricing model also allows the end users to only pay for the services that they use and when they use them. This benefit of pay-as-you-go pricing model is making it extremely popular among the end users.

According to Future Market Insights (FMI), the pay-as-you-go pricing model segment is expected to progress at an impressive CAGR of 12.6% from 2023 to 2033.

Competitive Landscape

Leading residential VoIP service providers are focused on providing audio quality that is better than their competition to gain an edge over them. While most companies are concentrated on providing the necessary software and devices for residential VoIP, various players are also focusing on providing supplementary features such as online account management.

Recent Developments:

  • In July 2022, Ericsson completed the acquisition of Vonage, a large VoIP service provider. The acquisition will allow Ericsson to enter the market for Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS).
  • In April 2022, Ooma Inc, a smart communication platform announced the development of Ooma remote device manager.
  • In 2021, Zoom announced the acquisition of Five9, a prominent provider of intelligent cloud contact center.

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Scope of the Report

Attribute Details
Estimated Market Value (2023) USD 22,102.1 million
Projected Market Value (2033) USD 67,819.1 million
Anticipated Growth Rate (2023 to 2033) 11.9% CAGR
Share of top 5 players 34.2%
Forecast Period 2023 to 2033
Historical Data Available for 2018 to 2022
Market Analysis USD Million for Value
Key Regions Covered North America; Latin America; East Asia; South Asia & Pacific; Western Europe; Eastern Europe; Central Asia; Russia & Belarus; Balkan & Baltics; Middle East and Africa
Key Countries Covered United States, Canada, Brazil, Mexico, Rest of Latin America, China, Japan, South Korea, India, ASEAN, Oceania, Germany, Italy, France, United Kingdom, Spain, BENELUX, Nordics, Rest of Western Europe, Poland, Hungary, Romania, Czech Republic, Central Asia, Russia & Belarus, Balkan & Baltics, GCC Countries, Turkiye, Northern Africa, and South Africa
Key Segments Covered Service Location, Revenue Model, and Region
Key Companies Profiled Verizon Communications; Zoom; DialPad; Vonage; Ooma; Nextiva; Aircall; CallTower; Grasshopper (Citrix); CallHippo; Open Phone; 3CX; Mighty Call; Frejun; Go To Connect
Report Coverage Market Forecast, Company Share Analysis, Competition Intelligence, DROT Analysis, Market Dynamics and Challenges, and Strategic Growth Initiatives

Global Residential VoIP Services Market Segmentation

By Service Location:

  • Domestic
  • International

By Revenue Model:

  • Pay-as-you-go Pricing
  • Subscription Pricing

By Region:

  • North America
  • Latin America
  • East Asia
  • South Asia & Pacific
  • Western Europe
  • Eastern Europe
  • Central Asia
  • Russia & Belarus
  • Balkan & Baltics
  • Middle East and Africa

Frequently Asked Questions

What Drives Sales of the Market?

Increasing application in end-use industries drives sales.

What is the Key Trend of the Market?

Growing usage of mobile VoIP apps is a key trend in the market.

What is the Growth Forecast for the Residential VoIP Services Market?

The market is forecast to register a CAGR of 11.9% through 2033.

What is the Current Market Valuation?

The market is estimated to secure a valuation of USD 22,102.1 million in 2023.

Why is Demand for International VoIP Calling Rising Globally?

The need for easy & affordable solutions for international calling fuels demand.

Table of Content
	1. Executive Summary
	2. Market Overview
	3. Key Market Trends
	4. Pricing Analysis
	5. Global Market Demand (Value in USD Million) Analysis 2018 to 2022 and Forecast, 2023 to 2033
	6. Market Background
	7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Service Location
		7.1. Domestic VoIP Calling
		7.2. International VoIP Calling
	8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Revenue Model
		8.1. Pay-as-you-go Pricing
		8.2. Subscription Pricing
	9. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region
		9.1. North America
		9.2. Latin America
		9.3. East Asia
		9.4. South Asia and Pacific
		9.5. Western Europe
		9.6. Eastern Europe
		9.7. Central Asia
		9.8. Russia & Belarus
		9.9. Balkan and Baltics Countries
		9.10. Middle East & Africa
	10. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033
	11. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033
	12. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033
	13. South Asia & Pacific Market Analysis 2018 to 2022 and Forecast 2023 to 2033
	14. Western Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033
	15. Eastern Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033
	16. Central Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033
	17. Russia & Belarus Market Analysis 2018 to 2022 and Forecast 2023 to 2033
	18. Balkan & Baltics Countries Market Analysis 2018 to 2022 and Forecast 2023 to 2033
	19. Middle East & Africa Market Analysis 2018 to 2022 and Forecast 2023 to 2033
	20. Key Countries Analysis- Market
	21. Market Structure Analysis
	22. Competition Analysis
		22.1. Verizon Communications
		22.2. Zoom
		22.3. DialPad
		22.4. Vonage
		22.5. Ooma
		22.6. Nextiva
		22.7. Aircall
		22.8. CallTower
		22.9. Grasshopper (Citrix)
		22.10. CallHippo
		22.11. Open Phone
		22.12. 3CX
		22.13. Mighty Call
		22.14. Frejun
	23. Assumptions and Acronyms Used
	24. Research Methodology
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