IP PBX Market Outlook (2023 to 2033)

The global IP PBX market is anticipated to be valued at USD 30,821.3 million in 2023. The demand for IP PBX is likely to rise at a CAGR of 10.4%, with a valuation surpassing USD 83,146.8 million by 2033.Growth is attributed to the increasing demand for cloud-based PBX systems. From 2018 to 2022, a CAGR of 8.3% was registered for the IP PBX market. was registered for the IP PBX market.

Data Points Key Statistics
Growth Rate (2018 to 2022) 8.3% CAGR
Projected Growth Rate (2023 to 2033) 10.4% CAGR
Expected Market Value (2023) USD 30,821.3 million
Anticipated Forecast Value (2033) USD 83,146.8 million

IP PBX market is increasing at a faster pace due to the launch of new applications that are suitable for various large industries such as the healthcare, education sector, and hospitality sector. The IP PBX is a technology-driven IP telephony for organizations that provide new communication technologies.

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Prominent Drivers Spearheading IP PBX Market Growth

Growing Need for Voice Solutions Among Enterprises to Drive the IP PBX Market

The increasing demand for technologically advanced voice solutions among enterprises for improving IP telephonic network performance is driving the IP PBX market. An IP PBX system provides easy networking architecture and reduces expenses on networking products such as analog wiring systems and EPABX systems. easy networking architecture and reduces expenses on networking products such as analog wiring systems and EPABX systems.

The major factor driving the adoption of IP PBX technology is better uptime and support. Many hosted IP PBX solution providers have started providing improved services and allowing the user to connect with another server without getting disconnected. Other driving factors are the integration of IP PBX technology with other advanced communication technologies, such as software for video and voice calling and others.

This technology also includes integration with business applications such as customer relationship management to help enterprises to make better decisions.unified communication software for video and voice calling and others. This technology also includes integration with business applications such as customer relationship management to help enterprises to make better decisions.

Challenges Faced by the IP PBX Industry

High Cost of Implementation May Hinder the IP PBX Market Growth

The key challenge for IP PBX solutions is to implement or manage its solution. It is quite challenging to manage IP PBX due to the high cost of implementation. This technology requires hardware and software supported by other advanced technologies, such as VoIP and call conferencing. This increases the cost of its hardware and software. IP PBX technology can be easily exposed to hackers, and it is challenging to secure all the data and call history.

High installation costs of IP PBX systems restrain the demand for these systems among small and medium enterprises. Small and medium enterprises cannot afford IP telephonic systems as intercom solutions. This factor is expected to hamper the IP PBX market during the forecast period.

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Sudip Saha

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North America Emerging as an Opportunistic IP PBX Market

High Adoption of Communication Technologies in The Region to Boost the Growth of the Market

North America holds a large market share of the IP PBX market due to the high adoption of unified communication technologies and VoIP technology in many large industries, such as hospitality, BFSI, and healthcare. North America accounts for a 26.5% global IP PBX market share.

The adoption of a cloud-based platform is also positively impacting the IP PBX market as large solution providers have started providing these IP PBX solutions on the cloud to small enterprises, which is less costly. these IP PBX solutions on the cloud to small enterprises which is less in cost.

North America is expected to lead the global market in terms of revenue during the forecast period due to the presence of major players in the region. For instance, RingCentral, Inc., and Mitel announced a strategic partnership to provide Mitel’s global customer base with a seamless migration path to RingCentral’s Message Video Phone™ (MVP®) cloud communications platform.

Europe’s Contribution to the Growth of the IP PBX Market

Technological Advancement in The Region to Drive the Growth of the Market in Europe

In Europe, the market for IP PBX is witnessing a high growth rate due to the increasing demand for video conferencing platforms among businesses that can be self-hosted, cloud-hosted, and have multi-tenant deployment options. As per FMI, Europe accounted for 23.2% of total IP PBX demand in 2022.

Growth in Europe is expected to be driven by factors such as higher internet penetration and rising usage of advanced IP PBX systems and platforms by many enterprises in the country. The growing number of SMEs and increasing organization digitalization are projected to drive the IP PBX market in Europe. Enterprises in the country. The growing number of SMEs and increasing digitalization in organizations are projected to drive the IP PBX market in Europe.

The region has witnessed huge investments in wireless technologies and the rapid adoption of trending technologies like cloud, IoT, mobility, and UC. This drives the critical need for reliable connectivity and communication. Also, increasing adoption of advanced communication equipment across all industries in the region to enhance the communication experience of customers.

Huge investments in wireless technologies and the rapid adoption of trending technologies, such as cloud, IoT, mobility, and UC, which drive the critical need for reliable connectivity and communication. Also, increasing adoption of advanced communication equipment across all industries in the region to enhance the communication experience of customers.

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Asia Pacific to emerge as an attractive IP PBX Market

Country India
Factors Influencing Growth Rapid development in technology and growth of communication infrastructure. Growth of small and medium-sized enterprises (SMEs). Development of cost-effective communication solutions.
Statistics Anticipated to Witness a CAGR of 16.5% through 2033.
Country China
Factors Influencing Growth The popularity of flexible cloud-based solutions. Rise in the telecom industry with an efficient communication system. The presence of prominent and established players.
Statistics Anticipated to Expand at a CAGR of 13.4% from 2023 to 2033.
Country Japan
Factors Influencing Growth Government initiatives to promote technological adoption. Local vendors facilitate regional consumer preferences. Increased investments in the technology and IT sectors.
Statistics Accounted for a Global Market Share of 2.1% in 2022.

Asia Pacific is expected to offer a significant opportunity to the IP PBX market during the forecast period. The technological advancements in the region, along with the increasing trend of adopting VoIP solutions and services, are expected to provide added benefits to the growth of hosted PBX market.

Also, increasing initiatives undertaken by private companies and government agencies for the enhancement & development of wireless communications infrastructure and the rising adoption of cloud-based data transfer services are projected to bolster the sales of IP PBX over the forthcoming years.

Startup Scenario

The new entrants in the IP PBX market are continually indulging in several collaborations and highly investing in research and development activities to provide more convenient solutions to industry verticals. Some major startups leading the market development are Biacom Systems, Porta One, Matrix Telecom security, Nextiva, Xorcom, and Grandstream Networks, Inc.

  • Bicom Systems announced the latest release of PBXware, version 5.3, designed with several new features to improve user organization, productivity, and efficiency in the workplace. PBXware is the world’s first and most mature IP PBX Turnkey Telephony platform. The Softswitch is available in the Business, Call Center, and Multi-Tenant Editions. Each edition supports specific features that maximize performance, reliability, and expandability.
  • In December 2020, Xorcom announced that it had completed interoperability testing and developed a technical partnership with VoIP.ms, a state-of-the-art Montreal-based VoIP Provider.VoIP.ms, a state-of-the-art Montreal-based VoIP Provider.

Market Competition

Some key participants in the global IP PBX market include Codepi, NTES, 3CX, Huawei Technologies, Toshiba Corporation, Mitel Networks Corporation, NEC Corporation, Microsoft Corporation, and Cisco Systems, among others.Codepi, NTES, 3CX, Huawei Technologies, Toshiba Corporation, Mitel Networks Corporation, NEC Corporation, Microsoft Corporation, and Cisco Systems among others.

Due to the presence of such a high number of participants, the market is highly competitive. While global players such as Huawei Technologies, Toshiba Corporation, and Mitel Networks Corporation account for a considerable market size, several regional-level players are also operating across key growth regions, particularly in Asia Pacific.

  • In JUNE 2022 Mitel®, recently released 600dt series Digital Enhanced Cordless Technology (DECT) handsets, which are built with plastics protected with BioCote® antimicrobial technology, has been named “Business Phone System of the Year” in the 2022 RemoteTech Breakthrough Awards. This is the third year in a row a Mitel Unified Communications solution has won in this category.
  • In July 2022, NEC Corporation further increased its capacity to deliver End-to-End Open RAN ecosystems, along with system design and integration for legacy networks, to operators globally with its agreement to acquire Aspire Technology Unlimited Company further increased its capacity to deliver End-to-End Open RAN ecosystems, along with system design and integration for legacy networks, to operators globally with its agreement to acquire Aspire Technology Unlimited Company
  • In January 2021, Yellow Messenger, the world’s leading conversational AI platform, announced a collaboration with Microsoft to transform its voice automation solution using Azure AI Speech Services and Natural Language Processing (NLP) tools. With this initiative, Yellow Messenger aims to increase the accuracy of its voice bot solutions and help enterprises across sectors in enhancing consumer experience automation.
  • In March 2023, Huawei Cloud Core Network product line and STC Group, a leading operator in Saudi Arabia, allied by signing a Memorandum of Understanding (MOU) to establish a Cloud & Core Infrastructure Collaboration (CIC) in Barcelona. a Cloud & Core Infrastructure Collaboration (CIC) in Barcelona.
  • In May 2023, Vodafone Portugal and RingCentral unveiled a new communications and collaboration solution to power hybrid work for employees and collaboratively work on any device from anywhere. along with RingCentral unveiled a new communications and collaboration solution to power hybrid work for employees and collaboratively work on any device, from anywhere at any time.

Report Scope

Report Attribute Details
Growth Rate CAGR of 10.4% from 2023 to 2033
Expected Market Value (2023) USD 30,821.3 million
Anticipated Forecast Value (2033) USD 83,146.8 million
Base Year for Estimation 2022
Historical Data 2018 to 2022
Forecast Period 2023 to 2033
Quantitative Units Revenue in USD million, and CAGR from 2023 to 2033
Report Coverage Revenue Forecast, Volume Forecast, Company Ranking, Competitive Landscape, Growth Factors, Trends and Pricing Analysis
Segments Covered Type, Region
Regions Covered North America; Latin America; Europe; Asia Pacific; Middle East and Africa
Key Countries Profiled United States, Canada, Mexico, Brazil, Germany, Italy, France, United Kingdom, Spain, Russia, China, Japan, India, South Korea, Australia, Saudi Arabia, South Africa, UAE, Israel
Key Companies Profiled Codepi; 3CX; NTES; Huawei Technologies; Toshiba Corporation; Mitel Networks Corporation; NEC Corporation; Microsoft Corporation; Cisco Systems; RingCentral
Customization Available Upon Request

Key Segments Profiled in the IP PBX Industry Survey

By Type:

  • IP PBX Software
  • IP PBX Hardware
  • IP PBX Services

By Region:

  • North America
  • Latin America
  • Europe
  • Asia Pacific
  • Middle East and Africa

Frequently Asked Questions

What Is the Anticipated Growth of The IP PBX Market Until 2033?

The IP PBX market is anticipated to reach a valuation of USD 83,146.8 million by 2033.

Which Region Is Forecast to Be Lucrative for IP PBX Market Growth?

North America is expected to be a lucrative growth region by 2033.

Which Are Some Prominent IP PBX Market Manufacturers?

Codepi, 3CX, NTES, Huawei Technologies, Toshiba Corporation, NEC Corporation, and Microsoft Corporation are some of the prominent market manufacturers. 3CX, NTES, Huawei Technologies, Toshiba Corporation, NEC Corporation, and Microsoft Corporation are some of the prominent market manufacturers.

What is the expected growth rate of the IP PBX market?

The market is expected to expand at a CAGR of 10.4% from 2023 to 2033.

Table of Content
	1. Executive Summary
	2. Market Overview
	3. Market Background
	4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033
	5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Type
		5.1. Software
		5.2. Hardware
		5.3. Services
	6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region
		6.1. North America
		6.2. Latin America
		6.3. Western Europe
		6.4. Eastern Europe
		6.5. South Asia and Pacific
		6.6. East Asia
		6.7. Middle East and Africa
	7. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	8. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	9. Western Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	10. Eastern Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	11. South Asia and Pacific Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	12. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	13. Middle East and Africa Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	14. Key Countries Market Analysis
	15. Market Structure Analysis
	16. Competition Analysis
		16.1. Codepi
		16.2. 3CX
		16.3. NTES
		16.4. Huawei
		16.5. Toshiba Corporation
		16.6. Mitel Networks Corporation
		16.7. NEC Corporation
		16.8. Microsoft Corporation
		16.9. Cisco Systems
		16.10. RingCentral
	17. Assumptions & Acronyms Used
	18. Research Methodology
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