The enterprise content management market is estimated to value at US$ 16.6 Billion in 2023 and is likely to reach US$ 38.3 Billion by 2033. The enterprise content management market is likely to grow at a promising CAGR of 8.7% between 2023 and 2033.
Attributes | Details |
---|---|
Enterprise Content Management Market CAGR (2023 to 2033) | 8.7% |
Enterprise Content Management Market Value (2023) | US$ 16.6 Billion |
Enterprise Content Management Market Value (2033) | US 38.3 Billion |
Rising standard of compliance and audit management, increasing control and visibility over corporate information that integrates and optimizes the business processes are fueling the demand for enterprise content management market.
Multiple industries ask for more optimized and compliance-friendly management programs that help their corporate structure in strengthening different distribution channels and supply chains. Here is where enterprise content management systems come into play. From BFSI to IT, the use of these content management systems is booming and expected to hold a huge market in the forecast period.
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COVID-19 has impacted multiple global markets by rearranging the supply chains because of the market restrictions and logistics bans introduced by governments around the world. However, some markets benefited through the course of the pandemic.
Enterprise content management systems are helpful in managing the content while following the work from the home procedure. The covid-19 has created a content vacuum for multiple businesses. Enterprise content management tools help in breaking complex documents and simplifying different business operations.
As business enterprises worked remotely, the need for enhanced and automated workflow occurred. Enterprise content management systems provide better control and visibility over the data and other corporate information, optimizing operations and eliminating manual tasks. Pandemic has declined productivity, and tools and systems like enterprise content management systems are helping businesses in sustaining their growth and fixing the damages done by covid-19.
Market Statistics | Details |
---|---|
Jan - Jun (H1), 2021 (A) | 8.7% |
Jul - Dec (H2), 2021 (A) | 8.9% |
Jan - Jun (H1),2022 Projected (P) | 8.8% |
Jan - Jun (H1),2022 Outlook (O) | 9.0% |
Jul - Dec (H2), 2022 Outlook (O) | 9.3% |
Jul - Dec (H2), 2022 Projected (P) | 9.1% |
Jan - Jun (H1), 2023 Projected (P) | 9.3% |
BPS Change : H1,2022 (O) - H1,2022 (P) | (+)20 |
BPS Change : H1,2021 (O) - H1,2021 (A) | (+)30 |
BPS Change: H2, 2022 (O) - H2, 2022 (P) | (+)20 |
BPS Change: H2, 2021 (O) - H2, 2022 (A) | (+)40 |
The increased need for regulatory, compliance, and audit management amongst enterprises are fueling the sales of enterprise content management. The IT systems integrating with content management tools strengthen the corporate information governance.
The major factors driving the enterprise content management market are frequent audits, rising security risks, and regular compliance policies. Business enterprises demand maintenance of multiple documents and data required at the time of audits and protect the information from frauds and cyber-attacks.
Enterprise content management systems are used while integrating these solutions with cloud-based storage. Cloud-based solutions are easily available, while the on-premise type of content management is gaining popularity in enterprise content management.
The latest cutting-edge technological advancements have changed the way enterprise content management tools work, integrating with artificial intelligence, machine learning, and predictive learning.
Business platforms are using enterprise content management systems in order to provide solutions for record management, audit trail, content collaboration, and dashboard analytics. This enhances the operability of multiple sections of a corporate structure, increasing the productivity of the company.
COVID-19 has boosted content creation, especially social media content, due to high internet and 4G/5G networks. The transformation through the rising trend of AI – Integrated ECM systems are classifying, analyzing, and categorizing the data and information. AI-based technologies like image recognition, voice recognition, and machine learning.
Enterprise content management tools are used in 80% of unstructured data, and 70% of data is from written documents and comments. This pushes the sales of enterprise content management systems.
Data security and compliance while shifting and transferring data and information is the biggest concern in the enterprise content management market, restricting the sales of enterprise content management solutions. Company's content is largely confidential data that is very important such as accounts, recruitment data, and framework data.
Another factor that challenges the enterprise's content management is the lack of a skilled workforce and poor management. Employees need to go through skilled training programs that cost huge capital investment of the companies. Especially, covid-19 has decreased the per year revenue that can be invested.
The enterprise content management market is categorized by component, enterprise size, solution and industry vertical. These categories are further divided into small segments that expand their channels in multiple market spaces. These segments perform differently in multiple markets as they have a strong hold in multiple regions.
The deployment category is segmented into software and services while enterprise size is segmented into small & medium enterprises (SME’s), large enterprises. The solution category is divided into document management, content management, case management, workflow management, record management, digital asset management, eDiscovery and industry vertical category hold segments; BFSI, Education, Government & Public, Healthcare, Manufacturing, Media & Entertainment, Retail and Telecom & IT.
By component, the FMI study finds that the software type of deployment has the highest sales potential through 2033. The adoption of software systems is likely to grow at a CAGR of 8.8% during the forecast period.
Consumer demand for software systems is attributed to their characteristics like easy implementation, better availability, and low maintenance cost. In the future, sales of software-based enterprise content management systems are estimated to grow excessively in order to provide better end-user experience, security, and management tools. This pushes the sales of enterprise content management systems in the new regions.
By solutions, large enterprises are the biggest segment in the enterprise content management market and are expected to hold the largest portion in the forecast period. The segment is thriving at a strong CAGR of 8.2%.
The factors behind the growth of this segment are excessive use of enterprise content management and longer shelf life as these enterprises keep on upgrading the software. Small and medium sized enterprises also perform better than before as covid-19 has triggered the demand for enterprise content management solutions.
The enterprise content management market is divided into regions; North America, Latin America, Asia Pacific, Middle East and Africa (MEA) and Europe. The biggest market is United States, thriving at a CAGR of 8.4% between 2023 to 2033.
The region is expected to hold a market revenue of US$ 10.5 Billion by the end of 2033. US holds the biggest forecasted revenue share as it has almost completed the digitization phase while India is the highest growing market for enterprise content management market due to excessively growing corporate spaces. India region will hold US$ 2.5 Billion by the end of 2033 as it thrives on a promising CAGR of 10.4% between 2023 to 2033.
Japan also grows along with India the forecasted value of US$ 2 Billion (2033) at a CAGR of 9.6% between 2023 to 2033 while China has the second biggest forecasted revenue of US$ 3.2 Billion (2033) at a CAGR of 9.1%.
Regions | CAGR (2023 to 2033) |
---|---|
United States | 8.4% |
United Kingdom | 8.4% |
China | 9.1% |
Japan | 9.6% |
India | 10.4% |
India is the highest growing market in the making the Asian region the highest growing region, adding Japan that is the second highest growing market for enterprise content management market with a CAGR of 9.6% between (2023 to 2033).
Growing management sector, rising IT & corporate and advent of new cutting-edge technologies like AI and ML in Asian countries like India, China and Japan are pushing the demand for enterprise content management system in the region.
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The competitive landscape of enterprise content management is diversified and makes the market more exclusive for new players. Companies also release their new updated enterprise content management systems that help in enlarging their customer base. The vendor companies focus on mergers and collaborations to expand their distribution channels in new regions.
Recent Developments in the Enterprise Content Management Market
Attributes | Details |
---|---|
Forecast Period | 2023 to 2033 |
Historical Data Available for | 2018 to 2022 |
Market Analysis | US$ Billion for Value |
Key Regions Covered | North America; Latin America; Europe; East Asia; South Asia & Pacific; Middle East & Africa |
Key Countries Covered | The USA, Canada, Brazil, Mexico, Germany, the United Kingdom, France, Italy, Spain, Russia, China, Japan, South Korea, India, Malaysia, Indonesia, Singapore, Australia & New Zealand, GCC Countries, Turkey, North Africa, and South Africa |
Key Segments Covered | Component, Enterprise Size, Solution, Industry, and Region |
Key Companies Profiled | Alfresco Software Inc.; Capgemini; Datamatics Global Services Ltd; EMC Corporation; Hyland Software Inc.; IBM Corporation; Laserfiche; M-files Inc.; Newgen Software; OpenText Corporation; Pennywise Solutions; SAP; Systemware Inc.; TCS |
Report Coverage | Market Forecast, Company Share Analysis, Competition Intelligence, DROT Analysis, Market Dynamics and Challenges, and Strategic Growth Initiatives |
Customization & Pricing | Available upon Request |
The market is valued at US$ 16.6 billion in 2023.
The software segment is expected to lead the market.
Asia Pacific is expected to exhibit the highest growth potential in the market.
The United States will reach US$ 10.5 billion by 2033.
Increasing workflow efficiency, and security to provide key opportunities.
1. Executive Summary | Enterprise Content Management Market
1.1. Global Market Outlook
1.2. Demand Side Trends
1.3. Supply Side Trends
1.4. Analysis and Recommendations
2. Market Overview
2.1. Market Coverage / Taxonomy
2.2. Market Definition / Scope / Limitations
3. Key Market Trends
3.1. Key Trends Impacting the Market
3.2. Product Innovation / Development Trends
4. Pricing Analysis
4.1. Pricing Analysis, By
4.1.1. Subscription Pricing Model
4.1.2. Perpetual Licensing
4.2. Average Pricing Analysis Benchmark
5. Global Market Demand (Value in US$ Million) Analysis 2018 to 2022 and Forecast, 2023 to 2033
5.1. Historical Market Value (US$ Million) Analysis, 2018 to 2022
5.2. Current and Future Market Value (US$ Million) Projections, 2023 to 2033
5.2.1. Y-o-Y Growth Trend Analysis
5.2.2. Absolute $ Opportunity Analysis
6. Market Background
6.1. Macro-Economic Factors
6.2. Forecast Factors - Relevance & Impact
6.3. Value Chain
6.4. COVID-19 Crisis – Impact Assessment
6.4.1. Current Statistics
6.4.2. Short-Mid-Long Term Outlook
6.4.3. Likely Rebound
6.5. Market Dynamics
6.5.1. Drivers
6.5.2. Restraints
6.5.3. Opportunities
7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Component
7.1. Introduction / Key Findings
7.2. Historical Market Size (US$ Million) Analysis By Component, 2018 to 2022
7.3. Current and Future Market Size (US$ Million) Analysis and Forecast By Component, 2023 to 2033
7.3.1. ECM Software
7.3.1.1. On-premise
7.3.1.2. Cloud based
7.3.2. Services
7.3.2.1. Consulting
7.3.2.2. System Integration
7.3.2.3. Operation & Maintenance
7.4. Market Attractiveness Analysis By Component
8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Enterprise Size
8.1. Introduction / Key Findings
8.2. Historical Market Size (US$ Million) Analysis By Enterprise Size, 2018 to 2022
8.3. Current and Future Market Size (US$ Million) Analysis and Forecast By Enterprise Size, 2023 to 2033
8.3.1. Large Enterprises
8.3.2. Small and Mid-sized Enterprises (SMEs)
8.4. Market Attractiveness Analysis By Enterprise Size
9. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Solution
9.1. Introduction / Key Findings
9.2. Historical Market Size (US$ Million) Analysis By Solution, 2018 to 2022
9.3. Current and Future Market Size (US$ Million) Analysis and Forecast By Solution, 2023 to 2033
9.3.1. Document Management
9.3.2. Content Management
9.3.3. Case Management
9.3.4. Workflow Management
9.3.5. Record Management
9.3.6. Digital Asset Management
9.3.7. eDiscovery
9.4. Market Attractiveness Analysis By Solution
10. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Industry Vertical
10.1. Introduction / Key Findings
10.2. Historical Market Size (US$ Million) Analysis By Industry Vertical, 2018 – 2022
10.3. Current and Future Market Size (US$ Million) Analysis and Forecast By Industry Vertical, 2023 – 2033
10.3.1. Banking, Financial Institutions, and Insurance (BFSI)
10.3.2. Education
10.3.3. Government & Public
10.3.4. Healthcare
10.3.5. Media & Entertainment
10.3.6. Retail
10.3.7. Telecom & IT
10.3.8. Manufacturing
10.4. Market Attractiveness Analysis By Industry Vertical
11. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, by Region
11.1. Introduction / Key Findings
11.2. Historical Market Size (US$ Million) Analysis By Region, 2018 to 2022
11.3. Current and Future Market Size (US$ Million) Analysis and Forecast By Region, 2023 to 2033
11.3.1. North America
11.3.2. Latin America
11.3.3. Europe
11.3.4. East Asia
11.3.5. South Asia Pacific
11.3.6. Middle East and Africa
11.4. Market Attractiveness Analysis By Region
12. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033
12.1. Introduction
12.2. Historical Market Size (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
12.3. Current and Future Market Size (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
12.3.1. By Component
12.3.2. By Enterprise Size
12.3.3. By Solution
12.3.4. By Industry Vertical
12.3.5. By Country
12.3.5.1. USA
12.3.5.2. Canada
12.4. Market Attractiveness Analysis
12.4.1. By Component
12.4.2. By Enterprise Size
12.4.3. By Solution
12.4.4. By Industry Vertical
12.4.5. By Country
12.5. Market Trends
12.6. Key Market Participants - Intensity Mapping
13. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033
13.1. Introduction
13.2. Historical Market Size (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
13.3. Current and Future Market Size (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
13.3.1. By Component
13.3.2. By Enterprise Size
13.3.3. By Solution
13.3.4. By Industry Vertical
13.3.5. By Country
13.3.5.1. Brazil
13.3.5.2. Mexico
13.3.5.3. Rest of Latin America
13.4. Market Attractiveness Analysis
13.4.1. By Component
13.4.2. By Enterprise Size
13.4.3. By Solution
13.4.4. By Industry Vertical
13.4.5. By Country
14. Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033
14.1. Introduction
14.2. Historical Market Size (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
14.3. Current and Future Market Size (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
14.3.1. By Component
14.3.2. By Enterprise Size
14.3.3. By Solution
14.3.4. By Industry Vertical
14.3.5. By Country
14.3.5.1. Germany
14.3.5.2. Italy
14.3.5.3. France
14.3.5.4. United Kingdom
14.3.5.5. Spain
14.3.5.6. BENELUX
14.3.5.7. Russia
14.3.5.8. Rest of Europe
14.4. Market Attractiveness Analysis
14.4.1. By Component
14.4.2. By Enterprise Size
14.4.3. By Solution
14.4.4. By Industry Vertical
14.4.5. By Country
15. South Asia & Pacific Market Analysis 2018 to 2022 and Forecast 2023 to 2033
15.1. Introduction
15.2. Historical Market Size (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
15.3. Current and Future Market Size (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
15.3.1. By Component
15.3.2. By Enterprise Size
15.3.3. By Solution
15.3.4. By Industry Vertical
15.3.5. By Country
15.3.5.1. India
15.3.5.2. Indonesia
15.3.5.3. Malaysia
15.3.5.4. Singapore
15.3.5.5. Australia & New Zealand
15.3.5.6. Rest of South Asia and Pacific
15.4. Market Attractiveness Analysis
15.4.1. By Component
15.4.2. By Enterprise Size
15.4.3. By Solution
15.4.4. By Industry Vertical
15.4.5. By Country
16. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033
16.1. Introduction
16.2. Historical Market Size (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
16.3. Current and Future Market Size (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
16.3.1. By Component
16.3.2. By Enterprise Size
16.3.3. By Solution
16.3.4. By Industry Vertical
16.3.5. By Country
16.3.5.1. China
16.3.5.2. Japan
16.3.5.3. South Korea
16.4. Market Attractiveness Analysis
16.4.1. By Component
16.4.2. By Enterprise Size
16.4.3. By Solution
16.4.4. By Industry Vertical
16.4.5. By Country
17. Middle East and Africa Market Analysis 2018 to 2022 and Forecast 2023 to 2033
17.1. Introduction
17.2. Historical Market Size (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022
17.3. Current and Future Market Size (US$ Million) Forecast By Market Taxonomy, 2023 to 2033
17.3.1. By Component
17.3.2. By Enterprise Size
17.3.3. By Solution
17.3.4. By Industry Vertical
17.3.5. By Country
17.3.5.1. GCC Countries
17.3.5.2. Turkey
17.3.5.3. South Africa
17.3.5.4. Rest of Middle East and Africa
17.4. Market Attractiveness Analysis
17.4.1. By Component
17.4.2. By Enterprise Size
17.4.3. By Solution
17.4.4. By Industry Vertical
17.4.5. By Country
18. Key Countries Analysis- Market
18.1. USA Market Analysis
18.1.1. By Component
18.1.2. By Enterprise Size
18.1.3. By Solution
18.1.4. By Industry Vertical
18.2. Canada Market Analysis
18.2.1. By Component
18.2.2. By Enterprise Size
18.2.3. By Solution
18.2.4. By Industry Vertical
18.3. Mexico Market Analysis
18.3.1. By Component
18.3.2. By Enterprise Size
18.3.3. By Solution
18.3.4. By Industry Vertical
18.4. Brazil Market Analysis
18.4.1. By Component
18.4.2. By Enterprise Size
18.4.3. By Solution
18.4.4. By Industry Vertical
18.5. Germany Market Analysis
18.5.1. By Component
18.5.2. By Enterprise Size
18.5.3. By Solution
18.5.4. By Industry Vertical
18.6. Italy Market Analysis
18.6.1. By Component
18.6.2. By Enterprise Size
18.6.3. By Solution
18.6.4. By Industry Vertical
18.7. France Market Analysis
18.7.1. By Component
18.7.2. By Enterprise Size
18.7.3. By Solution
18.7.4. By Industry Vertical
18.8. United Kingdom Market Analysis
18.8.1. By Component
18.8.2. By Enterprise Size
18.8.3. By Solution
18.8.4. By Industry Vertical
18.9. Spain Market Analysis
18.9.1. By Component
18.9.2. By Enterprise Size
18.9.3. By Solution
18.9.4. By Industry Vertical
18.10. BENELUX Market Analysis
18.10.1. By Component
18.10.2. By Enterprise Size
18.10.3. By Solution
18.10.4. By Industry Vertical
18.11. Russia Market Analysis
18.11.1. By Component
18.11.2. By Enterprise Size
18.11.3. By Solution
18.11.4. By Industry Vertical
18.12. Rest of Europe Market Analysis
18.12.1. By Component
18.12.2. By Enterprise Size
18.12.3. By Solution
18.12.4. By Industry Vertical
18.13. China Market Analysis
18.13.1. By Component
18.13.2. By Enterprise Size
18.13.3. By Solution
18.13.4. By Industry Vertical
18.14. Japan Market Analysis
18.14.1. By Component
18.14.2. By Enterprise Size
18.14.3. By Solution
18.14.4. By Industry Vertical
18.15. South Korea Market Analysis
18.15.1. By Component
18.15.2. By Enterprise Size
18.15.3. By Solution
18.15.4. By Industry Vertical
18.16. India Market Analysis
18.16.1. By Component
18.16.2. By Enterprise Size
18.16.3. By Solution
18.16.4. By Industry Vertical
18.17. Malaysia Market Analysis
18.17.1. By Component
18.17.2. By Enterprise Size
18.17.3. By Solution
18.17.4. By Industry Vertical
18.18. Indonesia Market Analysis
18.18.1. By Component
18.18.2. By Enterprise Size
18.18.3. By Solution
18.18.4. By Industry Vertical
18.19. Singapore Market Analysis
18.19.1. By Component
18.19.2. By Enterprise Size
18.19.3. By Solution
18.19.4. By Industry Vertical
18.20. Australia and New Zealand Market Analysis
18.20.1. By Component
18.20.2. By Enterprise Size
18.20.3. By Solution
18.20.4. By Industry Vertical
18.21. GCC Countries Market Analysis
18.21.1. By Component
18.21.2. By Enterprise Size
18.21.3. By Solution
18.21.4. By Industry Vertical
18.22. Turkey Market Analysis
18.22.1. By Component
18.22.2. By Enterprise Size
18.22.3. By Solution
18.22.4. By Industry Vertical
18.23. South Africa Market Analysis
18.23.1. By Component
18.23.2. By Enterprise Size
18.23.3. By Solution
18.23.4. By Industry Vertical
18.24. Rest of Middle East and Africa Market Analysis
18.24.1. By Component
18.24.2. By Enterprise Size
18.24.3. By Solution
18.24.4. By Industry Vertical
19. Market Structure Analysis
19.1. Market Analysis by Tier of Companies
19.2. Market Share Analysis of Top Players
19.3. Market Presence Analysis
20. Competition Analysis
20.1. Competition Dashboard
20.2. Competition Benchmarking
20.3. Competition Deep Dive
20.3.1. Alfresco Software Inc.
20.3.1.1. Business Overview
20.3.1.2. Product Portfolio
20.3.1.3. Profitability by Market Segments (Business Segments/Region)
20.3.1.4. Key Strategy & Developments
20.3.2. Capgemini S.A.
20.3.2.1. Business Overview
20.3.2.2. Product Portfolio
20.3.2.3. Profitability by Market Segments (Business Segments/Region)
20.3.2.4. Key Strategy & Developments
20.3.3. Datamatics Global Services Ltd
20.3.3.1. Business Overview
20.3.3.2. Product Portfolio
20.3.3.3. Profitability by Market Segments (Business Segments/Region)
20.3.3.4. Key Strategy & Developments
20.3.4. EMC Corporation
20.3.4.1. Business Overview
20.3.4.2. Product Portfolio
20.3.4.3. Profitability by Market Segments (Business Segments/Region)
20.3.4.4. Key Strategy & Developments
20.3.5. Hyland Software Inc.
20.3.5.1. Business Overview
20.3.5.2. Product Portfolio
20.3.5.3. Profitability by Market Segments (Business Segments/Region)
20.3.5.4. Key Strategy & Developments
20.3.6. IBM Corporation
20.3.6.1. Business Overview
20.3.6.2. Product Portfolio
20.3.6.3. Profitability by Market Segments (Business Segments/Region)
20.3.6.4. Key Strategy & Developments
20.3.7. Laserfiche
20.3.7.1. Business Overview
20.3.7.2. Product Portfolio
20.3.7.3. Profitability by Market Segments (Business Segments/Region)
20.3.7.4. Key Strategy & Developments
20.3.8. M-files Inc.
20.3.8.1. Business Overview
20.3.8.2. Product Portfolio
20.3.8.3. Profitability by Market Segments (Business Segments/Region)
20.3.8.4. Key Strategy & Development
20.3.9. Newgen Software
20.3.9.1. Business Overview
20.3.9.2. Product Portfolio
20.3.9.3. Profitability by Market Segments (Business Segments/Region)
20.3.9.4. Key Strategy & Developments
20.3.10. OpenText Corporation
20.3.10.1. Business Overview
20.3.10.2. Product Portfolio
20.3.10.3. Profitability by Market Segments (Business Segments/Region)
20.3.10.4. Key Strategy & Developments
20.3.11. Pennywise Solutions
20.3.11.1. Business Overview
20.3.11.2. Product Portfolio
20.3.11.3. Profitability by Market Segments (Business Segments/Region)
20.3.11.4. Key Strategy & Developments
20.3.12. SAP
20.3.12.1. Business Overview
20.3.12.2. Product Portfolio
20.3.12.3. Profitability by Market Segments (Business Segments/Region)
20.3.12.4. Key Strategy & Developments
20.3.13. Systemware Inc.
20.3.13.1. Business Overview
20.3.13.2. Product Portfolio
20.3.13.3. Profitability by Market Segments (Business Segments/Region)
20.3.13.4. Key Strategy & Developments
20.3.14. TCS
20.3.14.1. Business Overview
20.3.14.2. Product Portfolio
20.3.14.3. Profitability by Market Segments (Business Segments/Region)
20.3.14.4. Key Strategy & Developments
21. Assumptions and Acronyms Used
22. Research Methodology
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