Enterprise Content Management Market Outlook (2023 to 2033)

The enterprise content management market is estimated to value at US$ 16.6 Billion in 2023 and is likely to reach US$ 38.3 Billion by 2033. The enterprise content management market is likely to grow at a promising CAGR of 8.7% between 2023 and 2033.

Attributes Details
Enterprise Content Management Market CAGR (2023 to 2033) 8.7%
Enterprise Content Management Market Value (2023) US$ 16.6 Billion
Enterprise Content Management Market Value (2033) US 38.3 Billion

Rising standard of compliance and audit management, increasing control and visibility over corporate information that integrates and optimizes the business processes are fueling the demand for enterprise content management market.

Multiple industries ask for more optimized and compliance-friendly management programs that help their corporate structure in strengthening different distribution channels and supply chains. Here is where enterprise content management systems come into play. From BFSI to IT, the use of these content management systems is booming and expected to hold a huge market in the forecast period.

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What is the COVID-19 Impact on the Enterprise Content Management Market?

COVID-19 has impacted multiple global markets by rearranging the supply chains because of the market restrictions and logistics bans introduced by governments around the world. However, some markets benefited through the course of the pandemic.

Enterprise content management systems are helpful in managing the content while following the work from the home procedure. The covid-19 has created a content vacuum for multiple businesses. Enterprise content management tools help in breaking complex documents and simplifying different business operations.

As business enterprises worked remotely, the need for enhanced and automated workflow occurred. Enterprise content management systems provide better control and visibility over the data and other corporate information, optimizing operations and eliminating manual tasks. Pandemic has declined productivity, and tools and systems like enterprise content management systems are helping businesses in sustaining their growth and fixing the damages done by covid-19.

Market Statistics Details
Jan - Jun (H1), 2021 (A) 8.7%
Jul - Dec (H2), 2021 (A) 8.9%
Jan - Jun (H1),2022 Projected (P) 8.8%
Jan - Jun (H1),2022 Outlook (O) 9.0%
Jul - Dec (H2), 2022 Outlook (O) 9.3%
Jul - Dec (H2), 2022 Projected (P) 9.1%
Jan - Jun (H1), 2023 Projected (P) 9.3%
BPS Change : H1,2022 (O) - H1,2022 (P) (+)20
BPS Change : H1,2021 (O) - H1,2021 (A) (+)30
BPS Change: H2, 2022 (O) - H2, 2022 (P) (+)20
BPS Change: H2, 2021 (O) - H2, 2022 (A) (+)40

What are the Key Drivers and Restraints for Growth of the Enterprise Content Management Market?

The increased need for regulatory, compliance, and audit management amongst enterprises are fueling the sales of enterprise content management. The IT systems integrating with content management tools strengthen the corporate information governance.

The major factors driving the enterprise content management market are frequent audits, rising security risks, and regular compliance policies. Business enterprises demand maintenance of multiple documents and data required at the time of audits and protect the information from frauds and cyber-attacks.

Enterprise content management systems are used while integrating these solutions with cloud-based storage. Cloud-based solutions are easily available, while the on-premise type of content management is gaining popularity in enterprise content management.

The latest cutting-edge technological advancements have changed the way enterprise content management tools work, integrating with artificial intelligence, machine learning, and predictive learning.

Business platforms are using enterprise content management systems in order to provide solutions for record management, audit trail, content collaboration, and dashboard analytics. This enhances the operability of multiple sections of a corporate structure, increasing the productivity of the company.

COVID-19 has boosted content creation, especially social media content, due to high internet and 4G/5G networks. The transformation through the rising trend of AI – Integrated ECM systems are classifying, analyzing, and categorizing the data and information. AI-based technologies like image recognition, voice recognition, and machine learning.

Enterprise content management tools are used in 80% of unstructured data, and 70% of data is from written documents and comments. This pushes the sales of enterprise content management systems.

Data security and compliance while shifting and transferring data and information is the biggest concern in the enterprise content management market, restricting the sales of enterprise content management solutions. Company's content is largely confidential data that is very important such as accounts, recruitment data, and framework data.

Another factor that challenges the enterprise's content management is the lack of a skilled workforce and poor management. Employees need to go through skilled training programs that cost huge capital investment of the companies. Especially, covid-19 has decreased the per year revenue that can be invested.

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Sudip Saha

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What is the Segmentation Outlook for the Enterprise Content Management Market?

The enterprise content management market is categorized by component, enterprise size, solution and industry vertical. These categories are further divided into small segments that expand their channels in multiple market spaces. These segments perform differently in multiple markets as they have a strong hold in multiple regions.

The deployment category is segmented into software and services while enterprise size is segmented into small & medium enterprises (SME’s), large enterprises. The solution category is divided into document management, content management, case management, workflow management, record management, digital asset management, eDiscovery and industry vertical category hold segments; BFSI, Education, Government & Public, Healthcare, Manufacturing, Media & Entertainment, Retail and Telecom & IT.

Which Segment is likely to Lead the Enterprise Content Management Market by Component?

By component, the FMI study finds that the software type of deployment has the highest sales potential through 2033. The adoption of software systems is likely to grow at a CAGR of 8.8% during the forecast period.

Consumer demand for software systems is attributed to their characteristics like easy implementation, better availability, and low maintenance cost. In the future, sales of software-based enterprise content management systems are estimated to grow excessively in order to provide better end-user experience, security, and management tools. This pushes the sales of enterprise content management systems in the new regions.

Which Segment is likely to Lead the Enterprise Content Management Market by Enterprise Size?

By solutions, large enterprises are the biggest segment in the enterprise content management market and are expected to hold the largest portion in the forecast period. The segment is thriving at a strong CAGR of 8.2%.

The factors behind the growth of this segment are excessive use of enterprise content management and longer shelf life as these enterprises keep on upgrading the software. Small and medium sized enterprises also perform better than before as covid-19 has triggered the demand for enterprise content management solutions.

What is the Regional Analysis for the Enterprise Content Management Market?

The enterprise content management market is divided into regions; North America, Latin America, Asia Pacific, Middle East and Africa (MEA) and Europe. The biggest market is United States, thriving at a CAGR of 8.4% between 2023 to 2033.

The region is expected to hold a market revenue of US$ 10.5 Billion by the end of 2033. US holds the biggest forecasted revenue share as it has almost completed the digitization phase while India is the highest growing market for enterprise content management market due to excessively growing corporate spaces. India region will hold US$ 2.5 Billion by the end of 2033 as it thrives on a promising CAGR of 10.4% between 2023 to 2033.

Japan also grows along with India the forecasted value of US$ 2 Billion (2033) at a CAGR of 9.6% between 2023 to 2033 while China has the second biggest forecasted revenue of US$ 3.2 Billion (2033) at a CAGR of 9.1%.

Regions CAGR (2023 to 2033)
United States 8.4%
United Kingdom 8.4%
China 9.1%
Japan 9.6%
India 10.4%

United States hold the biggest portion in the enterprise content management market.

India is the highest growing market in the making the Asian region the highest growing region, adding Japan that is the second highest growing market for enterprise content management market with a CAGR of 9.6% between (2023 to 2033).

Growing management sector, rising IT & corporate and advent of new cutting-edge technologies like AI and ML in Asian countries like India, China and Japan are pushing the demand for enterprise content management system in the region.

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How is the Competition in the Enterprise Content Management Market?

The competitive landscape of enterprise content management is diversified and makes the market more exclusive for new players. Companies also release their new updated enterprise content management systems that help in enlarging their customer base. The vendor companies focus on mergers and collaborations to expand their distribution channels in new regions.

Recent Developments in the Enterprise Content Management Market

  • Alfresco software Inc. has launched its ECM solutions like have citizen services, claims management, policy & procedure and case management, fueling the sales of enterprise content management system.
  • Capgemini S.A. has upgraded its enterprise content management solution that covers industries such as automotive, BFSI, energy and utilities etc., fueling the demand for enterprise content management system.

Scope Of Report

Attributes Details
Forecast Period 2023 to 2033
Historical Data Available for 2018 to 2022
Market Analysis US$ Billion for Value
Key Regions Covered North America; Latin America; Europe; East Asia; South Asia & Pacific; Middle East & Africa
Key Countries Covered The USA, Canada, Brazil, Mexico, Germany, the United Kingdom, France, Italy, Spain, Russia, China, Japan, South Korea, India, Malaysia, Indonesia, Singapore, Australia & New Zealand, GCC Countries, Turkey, North Africa, and South Africa
Key Segments Covered Component, Enterprise Size, Solution, Industry, and Region
Key Companies Profiled Alfresco Software Inc.; Capgemini; Datamatics Global Services Ltd; EMC Corporation; Hyland Software Inc.; IBM Corporation; Laserfiche; M-files Inc.; Newgen Software; OpenText Corporation; Pennywise Solutions; SAP; Systemware Inc.; TCS
Report Coverage Market Forecast, Company Share Analysis, Competition Intelligence, DROT Analysis, Market Dynamics and Challenges, and Strategic Growth Initiatives
Customization & Pricing Available upon Request

Enterprise Content Management Key Segments

By Component:

  • ECM Software
    • On-premise
    • Cloud based
  • Services
    • Consulting
    • System Integration
    • Operation & Maintenance

By Enterprise Size:

  • Small & Medium Enterprise (SME’s)
  • Large Enterprises

By Solution:

  • Document Management
  • Content Management
  • Case Management
  • Workflow Management
  • Record Management
  • Digital Asset Management
  • eDiscovery

By Industry Vertical:

  • Banking, Financial Institutions, and Insurance (BFSI)
  • Education
  • Government & Public
  • Healthcare
  • Media & Entertainment
  • Retail
  • Telecom & IT
  • Manufacturing

By Region:

  • North America
  • Latin America
  • Asia Pacific
  • Middle East and Africa
  • Europe

Frequently Asked Questions

What is the estimated market size for the Enterprise Content Management market?

The market is valued at US$ 16.6 billion in 2023.

By component, which segment is leading the market?

The software segment is expected to lead the market.

Which region has the highest growth potential for the market?

Asia Pacific is expected to exhibit the highest growth potential in the market.

What is the United States’ market value?

The United States will reach US$ 10.5 billion by 2033.

What are key opportunities for market players?

Increasing workflow efficiency, and security to provide key opportunities.

Table of Content

1. Executive Summary | Enterprise Content Management Market

    1.1. Global Market Outlook

    1.2. Demand Side Trends

    1.3. Supply Side Trends

    1.4. Analysis and Recommendations

2. Market Overview

    2.1. Market Coverage / Taxonomy

    2.2. Market Definition / Scope / Limitations

3. Key Market Trends

    3.1. Key Trends Impacting the Market

    3.2. Product Innovation / Development Trends

4. Pricing Analysis

    4.1. Pricing Analysis, By

        4.1.1. Subscription Pricing Model

        4.1.2. Perpetual Licensing

    4.2. Average Pricing Analysis Benchmark

5. Global Market Demand (Value in US$ Million) Analysis 2018 to 2022 and Forecast, 2023 to 2033

    5.1. Historical Market Value (US$ Million) Analysis, 2018 to 2022

    5.2. Current and Future Market Value (US$ Million) Projections, 2023 to 2033

        5.2.1. Y-o-Y Growth Trend Analysis

        5.2.2. Absolute $ Opportunity Analysis

6. Market Background

    6.1. Macro-Economic Factors

    6.2. Forecast Factors - Relevance & Impact

    6.3. Value Chain

    6.4. COVID-19 Crisis – Impact Assessment

        6.4.1. Current Statistics

        6.4.2. Short-Mid-Long Term Outlook

        6.4.3. Likely Rebound

    6.5. Market Dynamics

        6.5.1. Drivers

        6.5.2. Restraints

        6.5.3. Opportunities

7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Component

    7.1. Introduction / Key Findings

    7.2. Historical Market Size (US$ Million) Analysis By Component, 2018 to 2022

    7.3. Current and Future Market Size (US$ Million) Analysis and Forecast By Component, 2023 to 2033

        7.3.1. ECM Software

            7.3.1.1. On-premise

            7.3.1.2. Cloud based

        7.3.2. Services

            7.3.2.1. Consulting

            7.3.2.2. System Integration

            7.3.2.3. Operation & Maintenance

    7.4. Market Attractiveness Analysis By Component

8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Enterprise Size

    8.1. Introduction / Key Findings

    8.2. Historical Market Size (US$ Million) Analysis By Enterprise Size, 2018 to 2022

    8.3. Current and Future Market Size (US$ Million) Analysis and Forecast By Enterprise Size, 2023 to 2033

        8.3.1. Large Enterprises

        8.3.2. Small and Mid-sized Enterprises (SMEs)

    8.4. Market Attractiveness Analysis By Enterprise Size

9. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Solution

    9.1. Introduction / Key Findings

    9.2. Historical Market Size (US$ Million) Analysis By Solution, 2018 to 2022

    9.3. Current and Future Market Size (US$ Million) Analysis and Forecast By Solution, 2023 to 2033

        9.3.1. Document Management

        9.3.2. Content Management

        9.3.3. Case Management

        9.3.4. Workflow Management

        9.3.5. Record Management

        9.3.6. Digital Asset Management

        9.3.7. eDiscovery

    9.4. Market Attractiveness Analysis By Solution

10. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Industry Vertical

    10.1. Introduction / Key Findings

    10.2. Historical Market Size (US$ Million) Analysis By Industry Vertical, 2018 – 2022

    10.3. Current and Future Market Size (US$ Million) Analysis and Forecast By Industry Vertical, 2023 – 2033

        10.3.1. Banking, Financial Institutions, and Insurance (BFSI)

        10.3.2. Education

        10.3.3. Government & Public

        10.3.4. Healthcare

        10.3.5. Media & Entertainment

        10.3.6. Retail

        10.3.7. Telecom & IT

        10.3.8. Manufacturing

    10.4. Market Attractiveness Analysis By Industry Vertical

11. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, by Region

    11.1. Introduction / Key Findings

    11.2. Historical Market Size (US$ Million) Analysis By Region, 2018 to 2022

    11.3. Current and Future Market Size (US$ Million) Analysis and Forecast By Region, 2023 to 2033

        11.3.1. North America

        11.3.2. Latin America

        11.3.3. Europe

        11.3.4. East Asia

        11.3.5. South Asia Pacific

        11.3.6. Middle East and Africa

    11.4. Market Attractiveness Analysis By Region

12. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033

    12.1. Introduction

    12.2. Historical Market Size (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    12.3. Current and Future Market Size (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        12.3.1. By Component

        12.3.2. By Enterprise Size

        12.3.3. By Solution

        12.3.4. By Industry Vertical

        12.3.5. By Country

            12.3.5.1. USA

            12.3.5.2. Canada

    12.4. Market Attractiveness Analysis

        12.4.1. By Component

        12.4.2. By Enterprise Size

        12.4.3. By Solution

        12.4.4. By Industry Vertical

        12.4.5. By Country

    12.5. Market Trends

    12.6. Key Market Participants - Intensity Mapping

13. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033

    13.1. Introduction

    13.2. Historical Market Size (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    13.3. Current and Future Market Size (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        13.3.1. By Component

        13.3.2. By Enterprise Size

        13.3.3. By Solution

        13.3.4. By Industry Vertical

        13.3.5. By Country

            13.3.5.1. Brazil

            13.3.5.2. Mexico

            13.3.5.3. Rest of Latin America

    13.4. Market Attractiveness Analysis

        13.4.1. By Component

        13.4.2. By Enterprise Size

        13.4.3. By Solution

        13.4.4. By Industry Vertical

        13.4.5. By Country

14. Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033

    14.1. Introduction

    14.2. Historical Market Size (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    14.3. Current and Future Market Size (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        14.3.1. By Component

        14.3.2. By Enterprise Size

        14.3.3. By Solution

        14.3.4. By Industry Vertical

        14.3.5. By Country

            14.3.5.1. Germany

            14.3.5.2. Italy

            14.3.5.3. France

            14.3.5.4. United Kingdom

            14.3.5.5. Spain

            14.3.5.6. BENELUX

            14.3.5.7. Russia

            14.3.5.8. Rest of Europe

    14.4. Market Attractiveness Analysis

        14.4.1. By Component

        14.4.2. By Enterprise Size

        14.4.3. By Solution

        14.4.4. By Industry Vertical

        14.4.5. By Country

15. South Asia & Pacific Market Analysis 2018 to 2022 and Forecast 2023 to 2033

    15.1. Introduction

    15.2. Historical Market Size (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    15.3. Current and Future Market Size (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        15.3.1. By Component

        15.3.2. By Enterprise Size

        15.3.3. By Solution

        15.3.4. By Industry Vertical

        15.3.5. By Country

            15.3.5.1. India

            15.3.5.2. Indonesia

            15.3.5.3. Malaysia

            15.3.5.4. Singapore

            15.3.5.5. Australia & New Zealand

            15.3.5.6. Rest of South Asia and Pacific

    15.4. Market Attractiveness Analysis

        15.4.1. By Component

        15.4.2. By Enterprise Size

        15.4.3. By Solution

        15.4.4. By Industry Vertical

        15.4.5. By Country

16. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033

    16.1. Introduction

    16.2. Historical Market Size (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    16.3. Current and Future Market Size (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        16.3.1. By Component

        16.3.2. By Enterprise Size

        16.3.3. By Solution

        16.3.4. By Industry Vertical

        16.3.5. By Country

            16.3.5.1. China

            16.3.5.2. Japan

            16.3.5.3. South Korea

    16.4. Market Attractiveness Analysis

        16.4.1. By Component

        16.4.2. By Enterprise Size

        16.4.3. By Solution

        16.4.4. By Industry Vertical

        16.4.5. By Country

17. Middle East and Africa Market Analysis 2018 to 2022 and Forecast 2023 to 2033

    17.1. Introduction

    17.2. Historical Market Size (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    17.3. Current and Future Market Size (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        17.3.1. By Component

        17.3.2. By Enterprise Size

        17.3.3. By Solution

        17.3.4. By Industry Vertical

        17.3.5. By Country

            17.3.5.1. GCC Countries

            17.3.5.2. Turkey

            17.3.5.3. South Africa

            17.3.5.4. Rest of Middle East and Africa

    17.4. Market Attractiveness Analysis

        17.4.1. By Component

        17.4.2. By Enterprise Size

        17.4.3. By Solution

        17.4.4. By Industry Vertical

        17.4.5. By Country

18. Key Countries Analysis- Market 

    18.1. USA Market Analysis

        18.1.1. By Component

        18.1.2. By Enterprise Size

        18.1.3. By Solution

        18.1.4. By Industry Vertical

    18.2. Canada Market Analysis

        18.2.1. By Component

        18.2.2. By Enterprise Size

        18.2.3. By Solution

        18.2.4. By Industry Vertical

    18.3. Mexico Market Analysis

        18.3.1. By Component

        18.3.2. By Enterprise Size

        18.3.3. By Solution

        18.3.4. By Industry Vertical

    18.4. Brazil Market Analysis

        18.4.1. By Component

        18.4.2. By Enterprise Size

        18.4.3. By Solution

        18.4.4. By Industry Vertical

    18.5. Germany Market Analysis

        18.5.1. By Component

        18.5.2. By Enterprise Size

        18.5.3. By Solution

        18.5.4. By Industry Vertical

    18.6. Italy Market Analysis

        18.6.1. By Component

        18.6.2. By Enterprise Size

        18.6.3. By Solution

        18.6.4. By Industry Vertical

    18.7. France Market Analysis

        18.7.1. By Component

        18.7.2. By Enterprise Size

        18.7.3. By Solution

        18.7.4. By Industry Vertical

    18.8. United Kingdom Market Analysis

        18.8.1. By Component

        18.8.2. By Enterprise Size

        18.8.3. By Solution

        18.8.4. By Industry Vertical

    18.9. Spain Market Analysis

        18.9.1. By Component

        18.9.2. By Enterprise Size

        18.9.3. By Solution

        18.9.4. By Industry Vertical

    18.10. BENELUX Market Analysis

        18.10.1. By Component

        18.10.2. By Enterprise Size

        18.10.3. By Solution

        18.10.4. By Industry Vertical

    18.11. Russia Market Analysis

        18.11.1. By Component

        18.11.2. By Enterprise Size

        18.11.3. By Solution

        18.11.4. By Industry Vertical

    18.12. Rest of Europe Market Analysis

        18.12.1. By Component

        18.12.2. By Enterprise Size

        18.12.3. By Solution

        18.12.4. By Industry Vertical

    18.13. China Market Analysis

        18.13.1. By Component

        18.13.2. By Enterprise Size

        18.13.3. By Solution

        18.13.4. By Industry Vertical

    18.14. Japan Market Analysis

        18.14.1. By Component

        18.14.2. By Enterprise Size

        18.14.3. By Solution

        18.14.4. By Industry Vertical

    18.15. South Korea Market Analysis

        18.15.1. By Component

        18.15.2. By Enterprise Size

        18.15.3. By Solution

        18.15.4. By Industry Vertical

    18.16. India Market Analysis

        18.16.1. By Component

        18.16.2. By Enterprise Size

        18.16.3. By Solution

        18.16.4. By Industry Vertical

    18.17. Malaysia Market Analysis

        18.17.1. By Component

        18.17.2. By Enterprise Size

        18.17.3. By Solution

        18.17.4. By Industry Vertical

    18.18. Indonesia Market Analysis

        18.18.1. By Component

        18.18.2. By Enterprise Size

        18.18.3. By Solution

        18.18.4. By Industry Vertical

    18.19. Singapore Market Analysis

        18.19.1. By Component

        18.19.2. By Enterprise Size

        18.19.3. By Solution

        18.19.4. By Industry Vertical

    18.20. Australia and New Zealand Market Analysis

        18.20.1. By Component

        18.20.2. By Enterprise Size

        18.20.3. By Solution

        18.20.4. By Industry Vertical

    18.21. GCC Countries Market Analysis

        18.21.1. By Component

        18.21.2. By Enterprise Size

        18.21.3. By Solution

        18.21.4. By Industry Vertical

    18.22. Turkey Market Analysis

        18.22.1. By Component

        18.22.2. By Enterprise Size

        18.22.3. By Solution

        18.22.4. By Industry Vertical

    18.23. South Africa Market Analysis

        18.23.1. By Component

        18.23.2. By Enterprise Size

        18.23.3. By Solution

        18.23.4. By Industry Vertical

    18.24. Rest of Middle East and Africa Market Analysis

        18.24.1. By Component

        18.24.2. By Enterprise Size

        18.24.3. By Solution

        18.24.4. By Industry Vertical

19. Market Structure Analysis

    19.1. Market Analysis by Tier of Companies

    19.2. Market Share Analysis of Top Players

    19.3. Market Presence Analysis

20. Competition Analysis

    20.1. Competition Dashboard

    20.2. Competition Benchmarking

    20.3. Competition Deep Dive

        20.3.1. Alfresco Software Inc.

            20.3.1.1. Business Overview

            20.3.1.2. Product Portfolio

            20.3.1.3. Profitability by Market Segments (Business Segments/Region)

            20.3.1.4. Key Strategy & Developments

        20.3.2. Capgemini S.A.

            20.3.2.1. Business Overview

            20.3.2.2. Product Portfolio

            20.3.2.3. Profitability by Market Segments (Business Segments/Region)

            20.3.2.4. Key Strategy & Developments

        20.3.3. Datamatics Global Services Ltd

            20.3.3.1. Business Overview

            20.3.3.2. Product Portfolio

            20.3.3.3. Profitability by Market Segments (Business Segments/Region)

            20.3.3.4. Key Strategy & Developments

        20.3.4. EMC Corporation

            20.3.4.1. Business Overview

            20.3.4.2. Product Portfolio

            20.3.4.3. Profitability by Market Segments (Business Segments/Region)

            20.3.4.4. Key Strategy & Developments

        20.3.5. Hyland Software Inc.

            20.3.5.1. Business Overview

            20.3.5.2. Product Portfolio

            20.3.5.3. Profitability by Market Segments (Business Segments/Region)

            20.3.5.4. Key Strategy & Developments

        20.3.6. IBM Corporation

            20.3.6.1. Business Overview

            20.3.6.2. Product Portfolio

            20.3.6.3. Profitability by Market Segments (Business Segments/Region)

            20.3.6.4. Key Strategy & Developments

        20.3.7. Laserfiche

            20.3.7.1. Business Overview

            20.3.7.2. Product Portfolio

            20.3.7.3. Profitability by Market Segments (Business Segments/Region)

            20.3.7.4. Key Strategy & Developments

        20.3.8. M-files Inc.

            20.3.8.1. Business Overview

            20.3.8.2. Product Portfolio

            20.3.8.3. Profitability by Market Segments (Business Segments/Region)

            20.3.8.4. Key Strategy & Development

        20.3.9. Newgen Software

            20.3.9.1. Business Overview

            20.3.9.2. Product Portfolio

            20.3.9.3. Profitability by Market Segments (Business Segments/Region)

            20.3.9.4. Key Strategy & Developments

        20.3.10. OpenText Corporation

            20.3.10.1. Business Overview

            20.3.10.2. Product Portfolio

            20.3.10.3. Profitability by Market Segments (Business Segments/Region)

            20.3.10.4. Key Strategy & Developments

        20.3.11. Pennywise Solutions

            20.3.11.1. Business Overview

            20.3.11.2. Product Portfolio

            20.3.11.3. Profitability by Market Segments (Business Segments/Region)

            20.3.11.4. Key Strategy & Developments

        20.3.12. SAP

            20.3.12.1. Business Overview

            20.3.12.2. Product Portfolio

            20.3.12.3. Profitability by Market Segments (Business Segments/Region)

            20.3.12.4. Key Strategy & Developments

        20.3.13. Systemware Inc.

            20.3.13.1. Business Overview

            20.3.13.2. Product Portfolio

            20.3.13.3. Profitability by Market Segments (Business Segments/Region)

            20.3.13.4. Key Strategy & Developments

        20.3.14. TCS

            20.3.14.1. Business Overview

            20.3.14.2. Product Portfolio

            20.3.14.3. Profitability by Market Segments (Business Segments/Region)

            20.3.14.4. Key Strategy & Developments

21. Assumptions and Acronyms Used

22. Research Methodology

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