Digital Transaction Management Market Snapshot (2023 to 2033)

The global digital transaction management market is projected to expand rapidly at a CAGR 31.8% value, during the forecast period 2023 to 2033. In the year 2023, the market size is projected to expand and gain a global market valuation of USD 4,074.0 million. Considering this increasing growth and the booming demand in the global market, the digital transaction management market is expected to reach USD 64,606.5 million by 2033.

Data Points Key Statistics
Global Growth Rate (2023 to 2033) 31.8% CAGR
Digital transaction management market value 2023 USD 4,074.0 million
Digital transaction management market projected value (2033) USD 64,606.5 million

DTM solutions are expected to account for roughly 45% of the worldwide document management industry. The increased usage of digital transformation technologies is the primary driver of market development. DTM is a component of cloud services that is specifically developed to manage digital document-based transactions.

Enterprises benefit from digital transaction management in a variety of ways, including collaborative document management and optimizing document-based processes for an enhanced customer experience. DTM solutions may be used by businesses in a variety of areas, including HR, finance, sales, IT, legal, and procurement.

The strong focus that organizations across the world are placing on removing the traditional techniques and paperwork involved with the administration of various company operations is projected to fuel market expansion. Simultaneously, technological advancements are opening the way for more secure and dependable digital transaction management systems.

For example, blockchain technology provides a set of timestamped data repositories in the form of a chain that connects all of the archives. In other words, blockchain-based digital transaction management systems that operate on a decentralized network have the ability to avoid harmful assaults.

However, there are several challenges to this market that may slow growth throughout the projection period. The increased number of cyberattacks and security breaches on default digital transactions is expected to have a negative impact on demand for digital transaction management solutions.

Don't pay for what you don't need

Customize your report by selecting specific countries or regions and save 30%!

2018 to 2022 Digital Transaction Management Market Demand Analysis Vs. Forecast Outlook 2023 to 2033

According to market research and competitive intelligence provider Future Market Insights- the market for digital transaction management reflected a value of 29.7% during the historical period, 2018 to 2022. The COVID-19 epidemic boosted the implementation of digital transaction management technologies between 2020 and 2022. Businesses all throughout the world began to prioritize paperless approvals for completing both guarantee issuances and financed transactions.

As a result, DTM solutions are projected to acquire momentum across a variety of sectors and industrial verticals. The increased acceptance of electronic documents in corporate transactions also bodes well for industry development. DTM solutions are widely used in the automotive, financial services, industrial, and telecommunications industries.

Furthermore, rising internet connection and growing use of digital solutions in business and transaction management processes for management and automation are likely to fuel the Digital Transaction Management Market in the coming years. As a result, the demand is expected to go over 31.8% CAGR during the forecast period.

Prominent Growth Drivers Influencing Digital Transaction Management Market

Increasing use of cloud-based services to boost the demand of digital transaction management

There is also a rise in the usage of cloud-based solutions, which will have a favorable influence on the market possibilities for digital transaction management. Workflows must be managed on some level by both small and large enterprises. Cross-agency and interdepartmental workflows are difficult because employees and supervisors may be on separate systems that need significant transfers. A cloud-based system that allows any member of a team to engage with documentation will make digital transaction management easier and less expensive.

A systematic approach to cloud-based filing management and storage may establish the groundwork for paperless documents. Furthermore, document capture, indexing, secure sharing and multi factor authentication, encryption, searching and retrieval, integration, and backup capabilities are regarded as vital components of cloud-based document management systems and digital transaction management. Such features are going to bolster the demand in the global digital transaction management during the forecast period.

DTM to increase profitability and revenues for a Company

The use of DTM solutions is fast increasing, and it is likely to absorb a significant portion of paper records in the future. To enhance income and profitability, most businesses are adopting digital platforms.

Salesforce, for example, implemented digital transaction management, and the company's sales division saw a USD 20 savings per document and a 60% decrease in response times. The firm also used electronic signatures in their sales process, which reduced transaction close time from an average of two days to 90% of agreements completing in one day and 71% of contracts closing in one hour.

The ongoing implementation of various techniques and electronic technologies to optimize everyday document-based processes by enterprises worldwide is likely to drive market expansion throughout the forecast period. The growing need for secure document filing is also likely to drive market expansion. Businesses are focused on digital transaction management systems because they address all areas of the document lifecycle, from generation to storage. Digital transaction management systems also aid in making company operations faster, simpler, and safer. Such advances and secure solutions are going to accelerate the demand in the future.

Sudip Saha
Sudip Saha

Principal Consultant

Talk to Analyst

Find your sweet spots for generating winning opportunities in this market.

What could possibly hinder Digital Transaction Management Market Demand?

Cyberattacks and frauds will restrict the market growth

Cyberattacks and fraud are common threats to digital services and solutions based on digital technology. Identity thefts, merchant and triangulation frauds, phishing, counterattacks, affiliate and clean scams, and pagejacking are commonplace in online transactions.

As a result, rising worries about fraudulent transactions and cyberattacks are projected to stymie market expansion throughout the projection period. The increased number of security breaches and cyberattacks on default digital transactions is expected to have a negative impact on demand for digital transaction management solutions.

Category-wise Insights

Which Component Type is forecast to gain the maximum market share?

DTM Solutions to dominate during the Forecast Period

The solutions category is expected to lead the global DTM market in 2023 and is likely to retain its dominance throughout the forecast period. The segment is predicted to gain a global market share of 55% by 2023 end. The increase in demand for digitization, as well as the reduction of physical paperwork, is the primary driver linked to market growth.

Furthermore, rising demand for the adoption of various digital transaction management software with enhanced features such as invoice processing management, contract lifecycle management (CLM), and collaborative document management, among others, is positively boosting the growth of the digital transaction management market.

Due to the vast portfolios of e - signature services and software being actively pushed out by various vendors, this category is likely to continue leading the market during the projection period. Electronic signature technology aids in enhancing transaction speed, improving efficiency, and lowering total corporate costs. Savings are especially noticeable in recording costs, processing costs, archiving costs, resource charges, and printing and mailing costs, among other areas. During the projected period, such advancements will boost worldwide demand in this market.

Which end-user segment will gain the bigger share during the forecast period?

The large enterprises segment will gain significance during the forecast period

In 2023, the large enterprises sector is expected to hold the major portion of the digital transaction management market by end-user, accounting for 34.5%. Large organizations face difficulties in organizing transaction workflows and ensuring effective and cost-effective business operations. When delivering financial document processes such as credit reports and payroll, or sending electronic purchase orders, an effective system for handling digital transactions and keeping operations on schedule is required. As a result, multinational corporations are more inclined to use DTM solutions for transaction management.

For big organizations, organizing transaction workflows and guaranteeing efficient and cost-effective business operations remains crucial. As a result, large firms are more likely to use digital transaction management systems to handle their transactions and transaction documentation efficiently. Large organizations often use digital transaction management systems to enable proper authentication, accept timestamped modifications, and communicate with reviewers, therefore shortening the whole business lifecycle.

Which vertical segment will gain the prominent share during the forecast period?

The BFSI segment will gain significance during the forecast period

According to Future Market Insights, the BFSI sector is estimated to have the greatest market share of 22.5% and the highest revenue share of the worldwide digital transaction management market in 2023, and this dominance is expected to continue throughout the forecast period.

Traditional banks are increasingly shifting to innovative, nimble, and strategically oriented entities. The various constraints associated with constantly changing complicated rules, tough rivalry, and demanding customers have resulted in a shift toward digital transformation. Along with the increased usage of cloud-based solutions, the BFSI industry is expected to undergo substantial transformation throughout the projection period.

Most banks have also begun to implement Digital Transaction Banking (DTB) solutions, which aid in lowering dependence on traditional banking channels, promoting mobile banking, and boosting customization. It facilitates everyday processes like payroll processing, payments and transfers, and liquidity management. Such benefits will propel the segmental growth during the forecast period.

Get the data you need at a Fraction of the cost

Personalize your report by choosing insights you need
and save 40%!

Region-wise Analysis

What is the outlook of North American digital transaction management?

Presence of key players and early adoption of technology will boost the market demand for digital transaction management

In terms of market share and revenue, the North American market is predicted to be the most lucrative market for digital transaction management during the forecast period, 2023 to 2033. In 2023, the regional digital transaction management market is expected to boom with a revenue share of more than 35 percent.

Several important industry giants as well as developing organizations offering digital transaction management solutions may be found in North America. Furthermore, the area is noted for its early embrace of cutting-edge digital transaction management technologies. As a result of these factors, the North America regional market accounts for a sizable portion of the global market.

Furthermore, in a highly competitive market, digital transaction management suppliers are likely to shift their tactics and focus on providing software solutions and services in order to maintain market dominance and revenue growth. In addition, organizations are concentrating on delivering solutions to solve worries about document safety and security. Such steps will bolster and enhance the overall demand for DTM solutions across this region.

How is the growth of the digital transaction management market emerging in the Asia Pacific?

Rise in digitization and new technology adoption will boost the demand in this region

During the forecast period, Asia Pacific is expected to grow at a CAGR of 31%. In the coming years, the Asia Pacific area is expected to be one of the emerging economies for digital transaction management.

The increased use of digital transaction management systems in developing nations such as India and China are likely to fuel regional market development. China is a market leader in e-commerce transactions and is expected to produce more revenue than the United States throughout the projected period. To arrange documents, most large and small businesses in China are rapidly implementing digital transaction management systems and services.

The primary factor driving market expansion in India is a rise in demand for innovations in payment technology along with integrated payment solutions. Continued digitalization and government initiatives such as Digital India are projected to fuel market expansion in India. The number of SMEs in Asia Pacific is also predicted to grow during the forecast period.

What will be the outlook of the European Digital Transaction Management Market during the forecast period?

Several partnerships and collaborations will accelerate the demand

The European digital transaction management market is predicted to increase significantly throughout the forecast period, with a CAGR of 25.2% during 2023 to 2033. The main trend embraced by Western European governments is collaboration with other enterprises to deliver quality-as-a-service.

Partnerships are being formed between service providers, DTM developers, and governments in nations like the United Kingdom, Germany, and France to deliver novel electronic signatures for authenticating applications. Governments are primarily concerned with using digital transaction technology in order to handle their paperwork digitally and efficiently. As a result, the key vendors' approach is projected to enhance the growth of the digital transaction management market in the European countries.

Start-up Scenario

  • Equinox Payments, LLC is a company that creates hardware and software for payment applications. Payment and point-of-sale terminals, application system software, mobile networks, and transaction processing equipment are examples of products.
  • Pivotal Payments is a transaction processing system distributor. The features and proportions differ. Retail, e-commerce and MO/TO, restaurants, hotels, gasoline, and convenience shops are among the industries covered.

Competitive Landscape

Market participants are improving the abilities of their respective digital transaction management solutions by introducing new features. Automatic reminders, customized processes, seamless document production, and automated tracking are among the features available. In addition, vendors are developing solutions that meet with numerous rules relevant to global security standards and agreement audits. Market participants are concentrating their efforts to strengthen their market position on new product development, strategic collaborations, mergers and acquisitions, and company expansions.

The key players in this market include Adobe Systems Incorporated, Namirial SPA, DocuSign Inc., Nintex Global Ltd., HELLOSIGN, ZorroSign, Inc., AssureSign LLC, ThinkSmart LLC., Kofax, Inc., eOriginal, Inc., OneSpan, Mitek, Entrust Datacard Corporation, and DocuFirst.

  • Mitek, a signature verification platform located in the United States, debuted Check Intelligence in 2021. Mitek® Check Intelligence is a flexible, easily connected solution for businesses, financial institutions, non-profits, and government organizations to optimize check processing. It also improves the speed and accuracy of straight-through check processing by using automated picture analysis, data retrieval, and checking fraudulent activities for digital usage.
  • OneSpan announced in September 2021 that BankID, a personal digital ID for signing online and safeguarding identity used by all Norwegian banks, has integrated anti-fraud and cloud authentication technologies from OneSpan into its operations. These solutions are used to improve the user experience and secure banking apps throughout Norway. While BankID aids in the completion of online transactions and the protection of Norwegian citizens' identities, anti-fraud and cloud authentication technologies are expected to defend BankID from increased potential fraud and mobile threats.

Recent Developments:

  • January 2023: Adobe introduced a new version of its eSign product, with additional capabilities for document sharing and process automation.
  • February 2023: Kofax released Kofax Capture Pro, its latest document capture and processing solution.
  • May 2023: Released DocuSign Agreement Cloud, an exciting new platform that integrates DocuSign's electronic signature technology with additional document management and process automation features.

Report Scope

Report Attribute Details
Growth Rate CAGR of 31.8% from 2023 to 2033
Market Value for 2023 USD 4,074.0 million
Market Value for 2033 USD 64,606.5 million
Base Year for Estimation 2022
Historical Data 2018 to 2022
Forecast Period 2023 to 2033
Quantitative Units USD Million for Value
Report Coverage Revenue Forecast, Company Ranking, Competitive Landscape, Growth Factors, Trends and Pricing Analysis
Segments Covered Component, End-User, Vertical, Region
Regions Covered North America; Latin America; Western Europe; Eastern Europe; China; Japan; SEA & Others of Asia Pacific; Middle East & Africa
Key Countries Profiled United States, Canada, Brazil, Mexico, Germany, United Kingdom, France, Spain, Italy, BENELUX, Russia, Poland, India, ASEAN, Australia, New Zealand, GCC, South Africa
Key Companies Profiled Adobe Systems Incorporated; Namirial SPA; DocuSign Inc.; Nintex Global Ltd.; HELLOSIGN.; ZorroSign, Inc.; AssureSign LLC; ThinkSmart LLC.; Kofax, Inc.; eOriginal, Inc.; OneSpan; Mitek; Entrust Datacard Corporation; DocuFirst
Report Customization & Pricing Available upon Request

Key Segments Covered In the Digital Transaction Management Market Report

By Component:

  • Solutions
  • Services

By End User:

  • Large Enterprises
  • Small and Midsize Business

By Vertical:

  • Retail
  • BFSI
  • Healthcare
  • IT & Telecommunication
  • Travel & Transportation
  • Manufacturing
  • Government
  • Others

By Region:

  • North America
  • Latin America
  • Western Europe
  • Eastern Europe
  • China
  • Japan
  • SEA & Others of Asia Pacific
  • Middle East & Africa

Frequently Asked Questions

What is the Growth Potential of the Market?

The growth potential of this market is 31.8% through 2033

Which Region holds high Lucrativeness?

North America is projected to emerge as a lucrative market.

What is the Historical Performance of the Market?

The market expanded at a CAGR of 29.7%.

What is Europe’s Expected share in 2023?

Europe is likely to generate a 25.2% CAGR from 2023 to 2033.

What are the Startup Companies in the Market?

Equinox Payments, LLC and Pivotal Payments are the startup companies.

Table of Content
	1. Executive Summary
	2. Market Overview
	3. Market Background
	4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033
	5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Component
		5.1. Solutions
		5.2. Services
	6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By End User
		6.1. Large Enterprises
		6.2. Small and Midsize Business
	7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Vertical
		7.1. Retail
		7.2. BFSI
		7.3. Healthcare
		7.4. IT & Telecommunication
		7.5. Travel & Transportation
		7.6. Manufacturing
		7.7. Government
		7.8. Others
	8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region
		8.1. North America
		8.2. Latin America
		8.3. Western Europe
		8.4. Eastern Europe
		8.5. South Asia and Pacific
		8.6. East Asia
		8.7. Middle East and Africa
	9. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	10. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	11. Western Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	12. Eastern Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	13. South Asia and Pacific Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	14. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	15. Middle East and Africa Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	16. Key Countries Market Analysis
	17. Market Structure Analysis
	18. Competition Analysis
		18.1. Adobe Systems Incorporated
		18.2. Namirial SPA
		18.3. DocuSign Inc.
		18.4. Nintex Global Ltd.
		18.5. HELLOSIGN.
		18.6. ZorroSign, Inc.
		18.7. AssureSign LLC.
		18.8. ThinkSmart LLC.
		18.9. Kofax, Inc.
		18.10. eOriginal, Inc.
		18.11. OneSpan
		18.12. Mitek
		18.13. Entrust Datacard Corporation
		18.14. DocuFirst
	19. Assumptions & Acronyms Used
	20. Research Methodology
Recommendations

Technology

Mobile Payment Transaction Market

October 2023

REP-GB-262

324 pages

Technology

Transaction Monitoring Market

March 2023

REP-GB-13149

250 pages

Explore Technology Insights

View Reports
Future Market Insights

Digital Transaction Management Market

Schedule a Call