Crowdsourced Testing Market

Crowdsourced Testing Market Outlook (2023 to 2033)

The global crowdsourced testing market was valued at around USD 2.90 billion in 2023. With a projected CAGR of 9.3% for the next ten years, the market is likely to reach a valuation of USD 7.09 billion by the end of 2033. Market revenue through website testing is projected to be the highest which is expected to grow at a CAGR of around 9% during 2023 to 2033.

Attribute	Key Insights
Global Crowdsourced Testing Market Size (2023)	USD 2.90 billion
Global Crowdsourced Testing Projected Market Value (2033)	USD 7.09 billion
Global Crowdsourced Testing Market Growth Rate (2023 to 2033)	9.3% CAGR
North America Crowdsourced Testing Market Share (2022)	24.3%
North America Crowdsourced Testing Growth Rate (2023 to 2033)	8% CAGR
United States Crowdsourced Testing Growth Rate (2023 to 2033)	7.5% CAGR
Share of Top 5 Countries	55%
Key Companies Profiled	Nomura Research Institute, Ltd.; Infosys Limited; Cigniti Technologies; EPAM Systems, Inc.; Flatworld Solutions Pvt. Ltd; Test Yantra Software Solutions; Cobalt Labs Inc.; Bugcrowd Inc.; Qualitrix; Global App Testing; Applause App Quality, Inc.; Synack; Testbirds; Rainforest QA, Inc.; Digivante Ltd; Testlio Inc.; Crowdsprint; MyCrowd,; Ubertesters Inc.; QA Mentor, Inc.; Crowd4Test,; TestUnity; usabitest.com; Stardust testing; ImpactQA

Sales Analysis of Crowdsourced Testing from 2018 to 2022 Vs Market Outlook for 2023 to 2033

Future Market Insights’ reveals that website training dominated the crowdsourced testing market in terms of platform segment. Revenue through website testing garnered a CAGR of 7.2% during 2018 to 2022. The anticipated growth rate in the crowdsourced testing market is estimated at 9.3% CAGR over the forecasted period.

In crowdsourced testing, testers from various geographies are required to report on how fast websites or apps load or with issues concerning the defects or bugs found in the software. Moreover, crowdsourced testing allows the testers to work on any digital projects before they go live, such as mobile apps, games, websites, and other software programs.

Which factors contribute to the growth of the crowdsourced testing market?

Digitization has resulted in the adoption of a large number of digital devices, services, applications and operating systems. Therefore, the need to check the quality assurance of software for providing an enriching customer experience has scaled up which has resulted in the growth of the crowdsourced testing market. Therefore, companies are innovating in end-user testing solutions including crowdsourcing testing and gain rapid insights into the areas of digital quality that matter most to them.

Moreover, growth of IoT is likely to increase the crowdsourcing testing market in the forecast period. Key companies involved in IoT are indulging in providing IoT testing services. IoT solutions require a significant amount of product interaction with end users. With this, the necessity for crowdsourcing testing increases. Also, by applying crowdsourcing techniques, the hassles of other issues related to IoT is solved.

The benefit of scaling crowdsourced testing according to the need of the companies gives them an added advantage. Testers are flexible enough to scale up the testing services and businesses could hire crowds on the basis of the demand of their project. Moreover, executing several tests at the same time with the assistance of crowd-sourced testing reduces the time of the market and minimizes the need to invest in permanent quality assurance resources, thereby making crowd-sourced testing economical and cheap.

For instance, a media Giant based in Australia got rescued from the launch of its Dud iOS app through the help of crowdsourced testing. The app was distributed globally through a testing pool and 30 testers from 17 countries found 120 defects. Later after being detected the company was able to launch high-quality, user-friendly functional iOS applications. This signifies how crowdsourced testing can prevent companies from launching defective apps.

Which factors pose a significant challenge for the growth of the crowdsourcing testing market?

For scaling up the quality assurance testing, the crowd testers are in direct touch with the companies’ project and issues. Therefore, concerns for data privacy regulations are likely to hamper the market. Regulations such as General Data Protection Regulation make the crowd testers use test data that doesn’t comply with personal data. Therefore, in order to perform crowdsourcing testing efficiently, obtaining and applying appropriate test data becomes vital.

Moreover, crowdsourced testing comprises of testers from vast geographies. Managing a vast pool of testers becomes a challenge for the growth of the crowdsourcing testing market. Moreover, it is very tough for the testers to find critical bugs from a set of huge software and applications and expand the test coverage. Furthermore, evaluating unique and valid defects mentioned by customers while being consistent throughout the testing process is not possible. This highlights that ensuring thorough testing of the entire product can be significantly difficult even after a large number of testers are deployed for testing.

Country-wise Insights

How is the market for crowdsourced testing evolving in United States?

Country	United States
2022 Value Share in Global Market	18.4%

The market for Crowdsourced Testing in the United States is projected to reach a valuation of USD 1.3 billion by 2033. Revenue through crowdsourced testing in United States grew at a CAGR of 8.6% during 2018 to 2022. The United States is a key contributor to the technology development. Increase in the usage of devices necessitates the need for crowdsourced testing in the country. Being a technology hub, companies such as QAwerk have contributed to the market with testing games, mobile, and various desktops applications and websites. Moreover, companies in the United States work with eGovernment, eCommerce, startups, media and entertainment which signifies the demand for crowdsourced testing in the country. Projected growth rate in the Crowdsourced Testing is estimated at 8.3% over the forecasted period of 2023 to 2033. The absolute dollar opportunity growth in Crowdsourced Testing is estimated at USD 726.1 million by 2033.

Category-wise Insights

Which factors have led to the growth of website training in the crowdsourced testing market?

Website testing dominated the platform segment in the Crowdsourced Testing Market. Market revenue through website testing grew at a CAGR of 8.7% during 2018 to 2022. The projected growth rate of website testing in the market is estimated at 9% over the forecast period. Customers prefer websites that function seamlessly on their phones.

Small issues in the website can lead to a bigger issue when it comes to web applications. Moreover, issues such as delayed response time, and poor usability can be alarming to a website and cause significant losses to a business. Moreover, delaying the testing process can increase the overall cost of resolving the problems. Therefore, website testing is an essential solution to detect core issues from the early phase and ensure that end-users do not face any errors while using the website.

How large enterprises are catching the attention of crowdsourced testing?

Large enterprises dominated the crowdsourced testing market revenues. Revenue through large enterprises garnered a CAGR of 8.8% during 2018 to 2022. Demand for crowdsourced testing among large enterprises is attributed to attaining a high level of quality assurance to maintain their reputation, strengthen the development process and handle bug-related issues which are critical for large enterprises to stay competitive. For instance, a report of 2019-20 states that on average large enterprises allocate 23% of their annual IT budget towards quality assurance and testing.

The cost of quality assurance and testing is steadily increasing at major corporations. Public opinion of large-scale corporations is likely to rise, with a projected average annual growth rate of 7.9%.

How is the market of crowdsourced testing shaping up in Asia-Pacific?

Crowdsourced testing in the Asia Pacific is estimated to comprise a 23.2% market share by 2033. Asia-Pacific offers a lucrative option for the growth of crowdsourced testing due to its cost-effectiveness in providing IT services. The gig economy along with crowd services have already transformed the employment market and the APAC region is no different.

Crowd testing has been a game changer for software testers based in India and other similar developing countries. Moreover, the market in Australia has also witnessed significant growth in the Crowdsourced Testing. Crowdsprint, a professional software testing company based in Australia reported that crowdsourced testing for mobile and web applications from large newspapers and media companies comprised 40% of the Australian market share. Hence, crowdsourced testing has a huge potential in the Asia-Pacific market.

Competitive Landscape

The key companies operating in the crowdsourced testing market include Nomura Research Institute, Ltd., Infosys Limited, Cigniti Technologies, EPAM Systems, Inc., Flatworld Solutions Pvt. Ltd., Test Yantra Software Solutions, Cobalt Labs Inc., Bugcrowd Inc., Qualitrix , Global App Testing, Applause App Quality, Inc., Synack, Testbirds, Rainforest QA, Inc., Digivante Ltd, Testlio Inc., Crowdsprint, MyCrowd, Ubertesters Inc., QA Mentor, Inc., Crowd4Test, TestUnity, usabitest.com, Stardust testing, and ImpactQA.

Some of the recent developments by key providers of the crowdsourced testing market are as follows:

• In September 2022, Cobalt, the Pentest as a Service (PtaaS) company launched Agile Pentesting, an introduction that provides more control and flexibility to better meet the demands of businesses through dynamic, ad hoc pentesting.
• In June 2023, EPAM enters a strategic partnership with Google Cloud to aid Businesses Modernize and Transform with the use of AI.
• In July 2022, Qual IT acquired Planit to emerge as the third largest independent testing company. The acquisition is meant to accelerate crowdsourced testing globally and expand its expertise, resources, systems, and opportunities.
• In October 2021, Bugcrowd entered into a strategic partnership with Qualitest to offer bugcrowd’s crowdsourced security solutions such as vulnerability disclosure programs, bug bounties, attack surface management, and penetration testing to more than 400 quality customers.
• In May 2020, Applause launched an integrated functional testing solution. The new solution is meant to help brands by integrating manual and automated testing to improve velocity and digital testing.
• In March 2020, CTG acquired StarDust, a French testing company to enhance their testing solution capabilities and make a global presence in the testing market. The acquisition added USD 7 Million in their annualized revenue, anticipated to increase in their operating results.
• In February 2020, Applause partnered with Infosys with the aim of scaling up testing in multiple geographies, connecting with the customers, and thereby providing high-quality digital experiences.
• In August 2019, Veristor and Synack partnered to deliver Synack Crowdsourced security platform 2.0. The aim was to include ethical hacker and AI technology while delivering crowdsourcing security vulnerability identification.
• In November 2019, Applause re-invented its solution for AI training and testing. The new solution trains algorithm to learn and test the output in order to ensure the algorithms are processing efficiently.

Similarly, recent developments related to companies involved in providing crowdsourced testing solutions have been tracked by the team at Future Market Insights, which is available in the full report.

Table of Content

• 1. Executive Summary
• 2. Market Overview
• 3. Market Background
• 4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033
• 5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Testing Type
  • 5.1. Performance Testing
  • 5.2. Functionality Testing
  • 5.3. Usability Testing
  • 5.4. Localization Testing
  • 5.5. Security Testing
  • 5.6. Others
• 6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Platform
  • 6.1. Website Testing
  • 6.2. Mobile Testing
  • 6.3. Others
• 7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Organization Size
  • 7.1. Large Enterprises
  • 7.2. Small and Medium-sized Enterprises
• 8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Vertical
  • 8.1. Retail
  • 8.2. BFSI
  • 8.3. IT and Telecom
  • 8.4. Healthcare and Life Sciences
  • 8.5. Media and Entertainment
  • 8.6. Others
• 9. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region
  • 9.1. North America
  • 9.2. Latin America
  • 9.3. Western Europe
  • 9.4. Eastern Europe
  • 9.5. South Asia and Pacific
  • 9.6. East Asia
  • 9.7. Middle East and Africa
• 10. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
• 11. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
• 12. Western Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
• 13. Eastern Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
• 14. South Asia and Pacific Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
• 15. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
• 16. Middle East and Africa Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
• 17. Key Countries Market Analysis
• 18. Market Structure Analysis
• 19. Competition Analysis
  • 19.1. Nomura Research Institute, Ltd.
  • 19.2. Infosys Limited
  • 19.3. Cigniti Technologies
  • 19.4. EPAM Systems, Inc.
  • 19.5. Flatworld Solutions Pvt. Ltd
  • 19.6. Test Yantra Software Solutions
  • 19.7. Cobalt Labs Inc.
  • 19.8. Bugcrowd Inc.
  • 19.9. Qualitrix
  • 19.10. Global App Testing
  • 19.11. Applause App Quality, Inc.
  • 19.12. Synack
  • 19.13. Testbirds
  • 19.14. Rainforest QA, Inc.
  • 19.15. Digivante Ltd
  • 19.16. Testlio Inc.
  • 19.17. Crowdsprint
  • 19.18. MyCrowd
  • 19.19. Ubertesters Inc.
  • 19.20. QA Mentor, Inc.
• 20. Assumptions & Acronyms Used
• 21. Research Methodology