Cloud Communication Platform Market

Cloud Communication Platforms Market Outlook

Cloud Communication Platforms Market: Cloud Communication Platform to Witness Exponential Growth during the 2020 to 2030 Timeline

According to Future Market Insights, the global cloud communication platform market is anticipated to witness an exponential rise in revenue from the base period 2019 supported by a stellar growth rate throughout the 2020 to 2030 assessment period.

The cloud communication platform market is projected to witness significant growth during the forecast period, due to different features such as unlimited customer access, better customer service, wider personalization, and increased production rate. The value of the global cloud communication platforms market is anticipated to witness a CAGR of 15.7% during the forecast period of 2020 to 2030.

Cloud Communication Platform Market : UCaaS solution reflects an extremely high potential in terms of growth during 2017 to 2027

The UCaaS segment by solution type is anticipated to reflect a high value by the end of 2027 showing a vast difference in values of other segments by solution type combined together on a comparative basis. In the base year 2017, this segment was estimated at USD 700 Million and is anticipated to reach a valuation of about USD 7.3 Billion by 2027.

This high increase is due to increased adoption of this solution type. The UCaaS solution segment is projected to grow at the highest rate to register a CAGR of 26.3% throughout the period of forecast 2017 to 2027. The UCaaS segment is likely to dominate the global market in terms of growth rate as well as market valuation during the forecast period and can be inferred to reflect a high potential in the coming years.

Cloud Communication Platform Market : Video conferencing and IVR to show similar pace

By solutions, the video conferencing and IVR segments are likely to show similar growth rates. These segments are expected to portray stellar growth in the years to follow. The main difference between these segments is the frequency of use which impacts the cloud communication platform market valuation by the end of the forecast period. Throughout the period of assessment, the IVR segment is projected to grow at a high CAGR of 19.0% and the video conferencing segment is anticipated to grow at a CAGR of 19.6%.

However, the IVR segment is expected to show high market valuation of about USD 1.5 Billion by 2027 end and the video conferencing segment is estimated to show a valuation of about USD 1.3 Billion by the end of 2027.

Cloud Communication Platform Market : Regional analysis - trio show outstanding statistics

The global cloud communication platform market is soaring across important regions especially North America, Western Europe and Asia Pacific excluding Japan (APEJ). In North America the UCaaS segment by solutions leads the market following by IVR segment. IVR segment is anticipated to grow at a higher rate than the video conferencing segment in this region. In Western Europe, the WebRTC and VoIP segments is gaining slow acceptance.

Video conferencing segment in this region holds high potential after UCaaS segment as it reflect a high growth rate than IVR with less difference in market valuation. Video conferencing segment is poised to register a CAGR of 23.4% throughout the period of forecast 2017 to 2027.

UCaaS segment portrays the highest growth rate in Asia Pacific excluding Japan (APEJ) as compared to other regions by registering a stunning 33.1% CAGR in the 2017 to 2027 timeline. In APEJ also the video conferencing segment has a bright future in the coming years.

Table of Content

• 1. Executive Summary
• 2. Market Overview
• 3. Market Structure Analysis
• 4. Global Demand (in Value or Size in USD Million) Analysis 2015 to 2019 and Forecast, 2020 to 2030
• 5. Market Background
• 6. Retail, Key Use Cases (Qualitative)
• 7. Global Analysis 2015 to 2019 and Forecast 2020 to 2030, By Solutions
  • 7.1 Unified Communication & Collaboration
  • 7.2 Web Real-Time Communication (WebRTC)
  • 7.3 Interactive Voice Response (IVR) with integral EPABX
  • 7.4 Audio Conferencing
  • 7.5 Video Conferencing
• 8. Global Analysis 2015 to 2019 and Forecast 2020 to 2030, By Services
  • 8.1 Managed Services
  • 8.2 Professional Services
• 9. Global Analysis 2015 to 2019 and Forecast 2020 to 2030, By Enterprise Size
  • 9.1 Large Enterprise
  • 9.2 Medium Enterprise
  • 9.3 Small Enterprise
  • 9.4 Micro Enterprise
• 10. Global Analysis 2015 to 2019 and Forecast 2020 to 2030, By Verticals
  • 10.1 BFSI
  • 10.2 Healthcare
  • 10.3 Telecommunication & ITES
  • 10.4 Government
  • 10.5 Retail
  • 10.6 Travel & Hospitality
  • 10.7 Manufacturing
  • 10.8 Others
• 11. Global Analysis 2015 to 2019 and Forecast 2020 to 2030, By Region
  • 11.1 North America
  • 11.2 Latin America
  • 11.3 Europe
  • 11.4 East Asia
  • 11.5 South Asia & Pacific
  • 11.6 Middle East and Africa (MEA)
• 12. North America Analysis 2015 to 2019 and Forecast 2020 to 2030
• 13. Latin America Analysis 2015 to 2019 and Forecast 2020 to 2030
• 14. Europe Analysis 2015 to 2019 and Forecast 2020 to 2030
• 15. East Asia Analysis 2015 to 2019 and Forecast 2020 to 2030
• 16. South Asia & Pacific Analysis 2015 to 2019 and Forecast 2020 to 2030
• 17. Middle East and Africa Analysis 2015 to 2019 and Forecast 2020 to 2030
• 18. Key Country Analysis- Analysis
• 19. Competition Analysis
  • 19.1 Intel Corporation
  • 19.2 IBM
  • 19.3 Google LLC
  • 19.4 Microsoft Corporation
  • 19.5 Amazon Inc.
  • 19.6 Ingenico Group
  • 19.7 Huawei Technologies Co., Ltd.
  • 19.8 Cisco Systems
  • 19.9 Zebra Technologies Corp.
  • 19.10 Unitech Electronics Co., LTD.
  • 19.11 IEI Integration Corp.
  • 19.12 Samsung Electronics
  • 19.13 VeriFone Systems
  • 19.14 NCR Corporation
  • 19.15 Motorola Mobility LLC.
  • 19.16 Honeywell International Inc.
• 20. Assumptions and Acronyms Used
• 21. Research Methodology