Cloud Communication Platforms Market Outlook

Cloud Communication Platforms Market: Cloud Communication Platform to Witness Exponential Growth during the 2020 to 2030 Timeline

According to Future Market Insights, the global cloud communication platform market is anticipated to witness an exponential rise in revenue from the base period 2019 supported by a stellar growth rate throughout the 2020 to 2030 assessment period.

The cloud communication platform market is projected to witness significant growth during the forecast period, due to different features such as unlimited customer access, better customer service, wider personalization, and increased production rate. The value of the global cloud communication platforms market is anticipated to witness a CAGR of 15.7% during the forecast period of 2020 to 2030.

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Cloud Communication Platform Market : UCaaS solution reflects an extremely high potential in terms of growth during 2017 to 2027

The UCaaS segment by solution type is anticipated to reflect a high value by the end of 2027 showing a vast difference in values of other segments by solution type combined together on a comparative basis. In the base year 2017, this segment was estimated at US% 700 Million and is anticipated to reach a valuation of about USD 7.3 Billion by 2027.

Cloud Communication Platform Market

This high increase is due to increased adoption of this solution type. The UCaaS solution segment is projected to grow at the highest rate to register a CAGR of 26.3% throughout the period of forecast 2017 to 2027. The UCaaS segment is likely to dominate the global market in terms of growth rate as well as market valuation during the forecast period and can be inferred to reflect a high potential in the coming years.

Cloud Communication Platform Market : Video conferencing and IVR to show similar pace

By solutions, the video conferencing and IVR segments are likely to show similar growth rates. These segments are expected to portray stellar growth in the years to follow. The main difference between these segments is the frequency of use which impacts the cloud communication platform market valuation by the end of the forecast period. Throughout the period of assessment, the IVR segment is projected to grow at a high CAGR of 19.0% and the video conferencing segment is anticipated to grow at a CAGR of 19.6%.

However, the IVR segment is expected to show high market valuation of about USD 1.5 Billion by 2027 end and the video conferencing segment is estimated to show a valuation of about USD 1.3 Billion by the end of 2027.

Sudip Saha
Sudip Saha

Principal Consultant

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Cloud Communication Platform Market : Regional analysis - trio show outstanding statistics

The global cloud communication platform market is soaring across important regions especially North America, Western Europe and Asia Pacific excluding Japan (APEJ). In North America the UCaaS segment by solutions leads the market following by IVR segment. IVR segment is anticipated to grow at a higher rate than the video conferencing segment in this region. In Western Europe, the WebRTC and VoIP segments is gaining slow acceptance.

Video conferencing segment in this region holds high potential after UCaaS segment as it reflect a high growth rate than IVR with less difference in market valuation. Video conferencing segment is poised to register a CAGR of 23.4% throughout the period of forecast 2017 to 2027.

UCaaS segment portrays the highest growth rate in Asia Pacific excluding Japan (APEJ) as compared to other regions by registering a stunning 33.1% CAGR in the 2017 to 2027 timeline. In APEJ also the video conferencing segment has a bright future in the coming years.

Cloud Communication Platform Market: Segmentation

The global cloud communication platform market is segmented in detail to cover every aspect of the market and present a complete market intelligence approach to readers.

By Solutions

  • Unified Communication & Collaboration
  • Web Real-Time Communication (WEBRTC)
  • Interactive Voice Response (IVR) With Integral EPABX
  • Audio Conferencing
  • Video Conferencing
  • Voice Over Internet Protocol (VoIP) with cloud PBX

By Services

  • Managed Services
  • Professional Services

By Enterprise Size

  • Large Enterprise
  • Medium Enterprise
  • Small Enterprise
  • Micro Enterprise

By verticals

  • BFSI
  • Healthcare
  • Telecomm-unication
  • Government
  • Retail
  • Travel & Hospitality
  • Manufacturing
  • Others

By Region

  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia & Pacific
  • MEA

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Frequently Asked Questions

What is the Growth Outlook for Cloud Communication Platform Market?

The cloud communication platform market is likely to secure a CAGR of 26.8% through 2032.

By 2032, how much can the Cloud Communication Platform Market Grow?

The cloud communication platform market size is estimated to cross USD 60.71 Bn by 2032.

What is the Current Valuation of the Cloud Communication Platform Market?

The cloud communication platform market is likely to record a value of USD 5.65 Bn in 2022.

Which Region is likely to Lead the Cloud Communication Platform Market?

North America is likely to lead the cloud communication platform market.

Table of Content
	1. Executive Summary
	2. Market Overview
	3. Market Structure Analysis
	4. Global Demand (in Value or Size in USD Million) Analysis 2015 to 2019 and Forecast, 2020 to 2030
	5. Market Background
	6. Retail, Key Use Cases (Qualitative)
	7. Global Analysis 2015 to 2019 and Forecast 2020 to 2030, By Solutions
		7.1 Unified Communication & Collaboration
		7.2 Web Real-Time Communication (WebRTC)
		7.3 Interactive Voice Response (IVR) with integral EPABX
		7.4 Audio Conferencing
		7.5 Video Conferencing
	8. Global Analysis 2015 to 2019 and Forecast 2020 to 2030, By Services
		8.1 Managed Services
		8.2 Professional Services
	9. Global Analysis 2015 to 2019 and Forecast 2020 to 2030, By Enterprise Size
		9.1 Large Enterprise
		9.2 Medium Enterprise
		9.3 Small Enterprise
		9.4 Micro Enterprise
	10. Global Analysis 2015 to 2019 and Forecast 2020 to 2030, By Verticals
		10.1 BFSI
		10.2 Healthcare
		10.3 Telecommunication & ITES
		10.4 Government
		10.5 Retail
		10.6 Travel & Hospitality
		10.7 Manufacturing
		10.8 Others
	11. Global Analysis 2015 to 2019 and Forecast 2020 to 2030, By Region
		11.1 North America
		11.2 Latin America
		11.3 Europe
		11.4 East Asia
		11.5 South Asia & Pacific
		11.6 Middle East and Africa (MEA)
	12. North America Analysis 2015 to 2019 and Forecast 2020 to 2030
	13. Latin America Analysis 2015 to 2019 and Forecast 2020 to 2030
	14. Europe Analysis 2015 to 2019 and Forecast 2020 to 2030
	15. East Asia Analysis 2015 to 2019 and Forecast 2020 to 2030
	16. South Asia & Pacific Analysis 2015 to 2019 and Forecast 2020 to 2030
	17. Middle East and Africa Analysis 2015 to 2019 and Forecast 2020 to 2030
	18. Key Country Analysis- Analysis
	19. Competition Analysis
		19.1 Intel Corporation
		19.2 IBM
		19.3 Google LLC
		19.4 Microsoft Corporation
		19.5 Amazon Inc.
		19.6 Ingenico Group
		19.7 Huawei Technologies Co., Ltd.
		19.8 Cisco Systems
		19.9 Zebra Technologies Corp.
		19.10 Unitech Electronics Co., LTD.
		19.11 IEI Integration Corp.
		19.12 Samsung Electronics
		19.13 VeriFone Systems
		19.14 NCR Corporation
		19.15 Motorola Mobility LLC.
		19.16 Honeywell International Inc.
	20. Assumptions and Acronyms Used
	21. Research Methodology

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