Change Management Software Market Outlook

The change management software market is expected to expand its roots at a steady CAGR of 8.9% during the forecast period. The market is likely to hold a revenue of USD 2.06 billion in 2023 while it is anticipated to cross a value of USD 4.8 billion by 2033.

As the market for artificial intelligence and machine learning grows, so does the expansion of DevOps. The rising use of AI is projected to give change management software providers huge opportunities.

The demand for change management software is likely to grow as digital transformation, automation of IT processes, and applications become more common.

Change management software aids in reducing the negative consequences of IT migrations on an organization. This factor is likely to contribute to the growth of the market.

With the majority of workstations moving to remote locations, the demand for change management software to regularly monitor logs for suspicious activity is rising. Ensure that confidential files are not accessed through log management. This is also expected to boost the sales of change management software in the change management software market during the forecast period.

Attributes Details
Market CAGR (2023 to 2033) 8.9%
Market Size (2023) USD 2.06 billion
Market Size (2033) USD 4.8 billion

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What are the Key Dynamics Governing the Growth of the Change Management Software Market?

The demand for change management software is anticipated to rise as it allows the traceability of changes as well as the support of the change process in a system.

The fundamental goal of change management software is to ensure that changes are implemented in a safe and controlled manner while also controlling risk. The market is being driven by the growing sales of change management software and the demand for consistent means of change evolution in the IT and telecommunications sectors.

The growing demand for change management software for the governance of change structures in making informed decisions and the need for risk management analysis in organizations.

The growing cyberthreats across businesses has surged the demand for change management software. The rise in cyber threats and cybercrime has heightened the demand for risk mitigation in end-user businesses. The software enable the businesses to overcome risks and combat the threats.

The sales of change management software are rising as it improves the financial and strategic performance of the business, resulting in a higher Return on Investment (ROI).

A social engineering or polishing attack is also a common component of cyber threats. Change management software is used to counteract these attacks, thereby driving the demand of the market during the forecast period. Enterprises can use change management software to understand the risk and the modifications needed to mitigate it.

Factors Propelling the Change Management Software Industry Forward

The growing demand for consumer electronic such as, smartphones, laptops, and tablets has propelled the demand for the market. In addition, the developing IT & Teecom industries is expected to surge the market growth over the forecast period.

The demand for change management software is growing as it helps to eliminate resistance, boost creativity, increase job efficiency, and lower costs. The sales of the software are rising as it is widely used in the IT & Telecom industries.

The International Trade Administration (ITA) stated that 50% of enterprises in the U.S. have deployed Cloud Access Security Broker (CASB) technology for around 1,000 users. The aim of these businesses is to monitor and control their use of software as a service

The rising demand for change management software and cloud computing has increased the vulnerability of cloud networks to attacks. These advantages has boomed the adoption of cloud-based CMS software.

In addition, the usage of CMS technologies in vulnerability assessments is anticipated to fuel the sales of change management software during the forecast period.

Sudip Saha
Sudip Saha

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Country-wise Insights

Countries Revenue Share % (2023)
United States 18.1%
Germany 6.5%
Japan 3.2%
Australia 1.6%
Countries CAGR % (2023 to 2033)
China 9.6%
India 9.4%
United Kingdom 9.3%

Over the forecast period, Asia Pacific is anticipated to witness the highest growth in the change management software market. China and India are regarded as high-demand markets for change management software, with CAGRs of 9.6% and 9.4%, respectively.

Businesses strive to provide quick access to accurate records, protect themselves from cybersecurity risks, and perform critical duties. Such as decreasing outages and breaches while lowering costs.

Due to the growth in IT infrastructures in China, numerous businesses have turned their attention to configuration management. The demand for change management software solutions in the region has been driven by the optimization of IT asset maintenance to avoid discrepancies.

According to the Small and Medium Enterprise Agency (SMEA) of Japan, 99.7% of functional industries come under the small and medium enterprise (SME) group. Making Japan an excellent country for configuration management solutions in the APAC region.

SMEs have favored low to medium-cost options, such as change management software, over ERP solutions because of financial constraints and a lack of IT infrastructure.

For the change and configuration management sector, the Asia Pacific region is quickly becoming one of the fast-growing regions. Change management is emerging as a solution to help global companies cope with frequent challenges that come when dealing with worldwide teams. New expansion regions, and an influx of data as they expand their reach into the Asia Pacific and boost their investments in IT initiatives.

Category-wise Landscape

Category By Deployment Mode
Leading Segment On-Premises
Market Share (2022) 58.7%
Category By component Type
Leading Segment Software
Market Share (2022) 63.4%

Which Segment is likely to Lead the Change Management Software Market by Deployment?

In the change management software market, cloud-based deployment is gaining traction at 11.9%. Though, the on-premise segment leads the market as it held a market share of 58.7% in 2022. The ability to swiftly expand business demands and the shift of customers to the cloud as a result of reduced IT overcapacity are the key reasons driving the growth of cloud-based deployment.

Many public cloud providers are configuring change management on the cloud since they have various tools for installations. Leading to the deployment of cloud-based change management software by many enterprises.

Due to the increased use of cloud networking and expanding internet penetration internationally, the use of cloud-based subscriptions such as Software-as-a-Service (SaaS) has expanded. These factors are propelling the demand for change management software forward.

Which Segment is likely to Lead the Change Management Software Market by Organization Size?

Due to the increase in small and medium businesses in developing countries, SMEs are dominating the change management software market. Furthermore, small businesses are using cloud-based networking for their business operations. Such as asset management, blockchain, and others, which is boosting the sales of change management software.

Due to the use of cloud computing, small and medium businesses are dominating the market for change management software, necessitating the demand for change management software in these businesses.

According to the World Bank, small and medium-sized businesses account for 90% of all businesses. Small and medium-sized businesses (SMEs) generate 40% of national income (GDP) in emerging economies. Furthermore, the CMS's increased agility in business operations contributes to the growth of small and medium enter.

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Competition Scenario

More than half of the market is controlled by a few leading players. The expansion of these firms in the field of cloud technologies coupled with artificial intelligence (AI), IoT, and other technologies is reflected in the analysis of significant market share for these companies.

Key players in the change management software market are concentrating their efforts on completing various business models to provide advanced change management solutions

Market Developments

  • Sectigo, a provider of automated digital identity management and web security solutions, said in June 2020 that its Certificate Manager platform has been linked with ServiceNow, a cloud-based digital workflows platform. IT teams can manage huge inventories of certificates in the ServiceNow IT Service Management (ITSM) interface and automate the end-to-end lifecycle of certificates at scale with the Sectigo Certificate App for ServiceNow.
  • In May 2020, Microsoft also announced the creation of a new monthly update channel for enterprises using the Microsoft 365 Apps service. Formerly known as Office 365 ProPlus, as well as plans to rename existing update channels. Microsoft also advises using its most recent update configuration and management tools. This may take into account the forthcoming channel name changes in June 2020.
  • Aruba, a Hewlett Packard Enterprise business, announced the integration of Aruba ClearPass Policy Manager with Microsoft endpoint protection solutions. To provide substantial breakthroughs in enterprise cyberattack prevention in May 2020.
  • BMC Software Inc. announced the release of BMC Helix v20.02, which contains capabilities. Such as BMC Helix Remediate Integrations, which allow blind spot identification, closed-loop modification, and improved configuration management.
  • Broadcom Inc has launched its Change management platform for CA SDM with the features like change managers and change advisory board (CAB).

Key Players

  • BMC Software
  • IBM Corporation
  • Broadcom Inc.
  • Cherwell Software, LLC.
  • Ivanti

Key Segments Covered

By Component:

  • Software
  • Services

By Deployment Type:

  • On-Premise
  • Cloud-based

By Organization Size:

  • SMEs
  • Large Enterprises

By Industry Type:

  • BFSI (Banking, Financial Services, and Insurance)
  • Healthcare and Life Science
  • Education
  • Government and Public Sector
  • Telecom and IT
  • Retail and Consumer Packaged Goods
  • Others

By Key Regions Covered:

  • North America
    • United States
    • Canada
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America
  • Europe
    • Germany
    • United Kingdom
    • France
    • Spain
    • Russia
    • Rest of Europe
  • Japan
  • Asia Pacific Excluding Japan
    • China
    • India
    • Malaysia
    • Singapore
    • Australia
    • Rest of Asia Pacific Excluding Japan (APEJ)
  • The Middle East and Africa
    • GCC Countries
    • Israel
    • South Africa
    • Middle East and Africa (MEA)

Frequently Asked Questions

How Big is the Change Management Software Market?

The market is estimated to secure a valuation of USD 2.06 billion in 2023.

Is Change Management Software Market in Demand?

The market is in high demand, expanding at a CAGR of 8.9%.

Which Factors are Facilitating the Sales of Change Management Software Market?

Increasing commonality of automated IT processes and digital transformation.

Which Opportunities are Enhancing the Scope of Market?

Escalated cyber-attacks are expected to push the sales of change management software.

Which Country has High Growth Rate?

China has high growth rate, expanding at a CAGR of 9.6%.

Table of Content

1. Executive Summary

    1.1. Global Market Outlook

    1.2. Demand-side Trends

    1.3. Supply-side Trends

    1.4. Technology Roadmap Analysis

    1.5. Analysis and Recommendations

2. Market Overview

    2.1. Market Coverage / Taxonomy

    2.2. Market Definition / Scope / Limitations

3. Market Background

    3.1. Market Dynamics

        3.1.1. Drivers

        3.1.2. Restraints

        3.1.3. Opportunity

        3.1.4. Trends

    3.2. Scenario Forecast

        3.2.1. Demand in Optimistic Scenario

        3.2.2. Demand in Likely Scenario

        3.2.3. Demand in Conservative Scenario

    3.3. Opportunity Map Analysis

    3.4. Investment Feasibility Matrix

    3.5. PESTLE and Porter’s Analysis

    3.6. Regulatory Landscape

        3.6.1. By Key Regions

        3.6.2. By Key Countries

    3.7. Regional Parent Market Outlook

4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033

    4.1. Historical Market Size Value (US$ Million) Analysis, 2018 to 2022

    4.2. Current and Future Market Size Value (US$ Million) Projections, 2023 to 2033

        4.2.1. Y-o-Y Growth Trend Analysis

        4.2.2. Absolute $ Opportunity Analysis

5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Component

    5.1. Introduction / Key Findings

    5.2. Historical Market Size Value (US$ Million) Analysis By Component, 2018 to 2022

    5.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Component, 2023 to 2033

        5.3.1. Software

        5.3.2. Services

    5.4. Y-o-Y Growth Trend Analysis By Component, 2018 to 2022

    5.5. Absolute $ Opportunity Analysis By Component, 2023 to 2033

6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Deployment Type

    6.1. Introduction / Key Findings

    6.2. Historical Market Size Value (US$ Million) Analysis By Deployment Type, 2018 to 2022

    6.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Deployment Type, 2023 to 2033

        6.3.1. On-Premise

        6.3.2. Cloud-based

    6.4. Y-o-Y Growth Trend Analysis By Deployment Type, 2018 to 2022

    6.5. Absolute $ Opportunity Analysis By Deployment Type, 2023 to 2033

7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Organization Size

    7.1. Introduction / Key Findings

    7.2. Historical Market Size Value (US$ Million) Analysis By Organization Size , 2018 to 2022

    7.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Organization Size , 2023 to 2033

        7.3.1. SMEs

        7.3.2. Large Enterprises

    7.4. Y-o-Y Growth Trend Analysis By Organization Size , 2018 to 2022

    7.5. Absolute $ Opportunity Analysis By Organization Size , 2023 to 2033

8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Industry Type

    8.1. Introduction / Key Findings

    8.2. Historical Market Size Value (US$ Million) Analysis By Industry Type, 2018 to 2022

    8.3. Current and Future Market Size Value (US$ Million) Analysis and Forecast By Industry Type, 2023 to 2033

        8.3.1. BFSI

        8.3.2. Healthcare and Life Science

        8.3.3. Education

        8.3.4. Government and Public Sector

        8.3.5. Telecom and IT

        8.3.6. Retail and Consumer Packaged Goods

        8.3.7. Others

    8.4. Y-o-Y Growth Trend Analysis By Industry Type, 2018 to 2022

    8.5. Absolute $ Opportunity Analysis By Industry Type, 2023 to 2033

9. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region

    9.1. Introduction

    9.2. Historical Market Size Value (US$ Million) Analysis By Region, 2018 to 2022

    9.3. Current Market Size Value (US$ Million) Analysis and Forecast By Region, 2023 to 2033

        9.3.1. North America

        9.3.2. Latin America

        9.3.3. Europe

        9.3.4. South Asia

        9.3.5. East Asia

        9.3.6. Oceania

        9.3.7. MEA

    9.4. Market Attractiveness Analysis By Region

10. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    10.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    10.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        10.2.1. By Country

            10.2.1.1. The USA

            10.2.1.2. Canada

        10.2.2. By Component

        10.2.3. By Deployment Type

        10.2.4. By Organization Size

        10.2.5. By Industry Type

    10.3. Market Attractiveness Analysis

        10.3.1. By Country

        10.3.2. By Component

        10.3.3. By Deployment Type

        10.3.4. By Organization Size

        10.3.5. By Industry Type

    10.4. Key Takeaways

11. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    11.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    11.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        11.2.1. By Country

            11.2.1.1. Brazil

            11.2.1.2. Mexico

            11.2.1.3. Rest of Latin America

        11.2.2. By Component

        11.2.3. By Deployment Type

        11.2.4. By Organization Size

        11.2.5. By Industry Type

    11.3. Market Attractiveness Analysis

        11.3.1. By Country

        11.3.2. By Component

        11.3.3. By Deployment Type

        11.3.4. By Organization Size

        11.3.5. By Industry Type

    11.4. Key Takeaways

12. Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    12.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    12.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        12.2.1. By Country

            12.2.1.1. Germany

            12.2.1.2. United Kingdom

            12.2.1.3. France

            12.2.1.4. Spain

            12.2.1.5. Italy

            12.2.1.6. Rest of Europe

        12.2.2. By Component

        12.2.3. By Deployment Type

        12.2.4. By Organization Size

        12.2.5. By Industry Type

    12.3. Market Attractiveness Analysis

        12.3.1. By Country

        12.3.2. By Component

        12.3.3. By Deployment Type

        12.3.4. By Organization Size

        12.3.5. By Industry Type

    12.4. Key Takeaways

13. South Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    13.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    13.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        13.2.1. By Country

            13.2.1.1. India

            13.2.1.2. Malaysia

            13.2.1.3. Singapore

            13.2.1.4. Thailand

            13.2.1.5. Rest of South Asia

        13.2.2. By Component

        13.2.3. By Deployment Type

        13.2.4. By Organization Size

        13.2.5. By Industry Type

    13.3. Market Attractiveness Analysis

        13.3.1. By Country

        13.3.2. By Component

        13.3.3. By Deployment Type

        13.3.4. By Organization Size

        13.3.5. By Industry Type

    13.4. Key Takeaways

14. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    14.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    14.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        14.2.1. By Country

            14.2.1.1. China

            14.2.1.2. Japan

            14.2.1.3. South Korea

        14.2.2. By Component

        14.2.3. By Deployment Type

        14.2.4. By Organization Size

        14.2.5. By Industry Type

    14.3. Market Attractiveness Analysis

        14.3.1. By Country

        14.3.2. By Component

        14.3.3. By Deployment Type

        14.3.4. By Organization Size

        14.3.5. By Industry Type

    14.4. Key Takeaways

15. Oceania Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    15.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    15.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        15.2.1. By Country

            15.2.1.1. Australia

            15.2.1.2. New Zealand

        15.2.2. By Component

        15.2.3. By Deployment Type

        15.2.4. By Organization Size

        15.2.5. By Industry Type

    15.3. Market Attractiveness Analysis

        15.3.1. By Country

        15.3.2. By Component

        15.3.3. By Deployment Type

        15.3.4. By Organization Size

        15.3.5. By Industry Type

    15.4. Key Takeaways

16. MEA Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country

    16.1. Historical Market Size Value (US$ Million) Trend Analysis By Market Taxonomy, 2018 to 2022

    16.2. Market Size Value (US$ Million) Forecast By Market Taxonomy, 2023 to 2033

        16.2.1. By Country

            16.2.1.1. GCC Countries

            16.2.1.2. South Africa

            16.2.1.3. Israel

            16.2.1.4. Rest of MEA

        16.2.2. By Component

        16.2.3. By Deployment Type

        16.2.4. By Organization Size

        16.2.5. By Industry Type

    16.3. Market Attractiveness Analysis

        16.3.1. By Country

        16.3.2. By Component

        16.3.3. By Deployment Type

        16.3.4. By Organization Size

        16.3.5. By Industry Type

    16.4. Key Takeaways

17. Key Countries Market Analysis

    17.1. USA

        17.1.1. Pricing Analysis

        17.1.2. Market Share Analysis, 2022

            17.1.2.1. By Component

            17.1.2.2. By Deployment Type

            17.1.2.3. By Organization Size

            17.1.2.4. By Industry Type

    17.2. Canada

        17.2.1. Pricing Analysis

        17.2.2. Market Share Analysis, 2022

            17.2.2.1. By Component

            17.2.2.2. By Deployment Type

            17.2.2.3. By Organization Size

            17.2.2.4. By Industry Type

    17.3. Brazil

        17.3.1. Pricing Analysis

        17.3.2. Market Share Analysis, 2022

            17.3.2.1. By Component

            17.3.2.2. By Deployment Type

            17.3.2.3. By Organization Size

            17.3.2.4. By Industry Type

    17.4. Mexico

        17.4.1. Pricing Analysis

        17.4.2. Market Share Analysis, 2022

            17.4.2.1. By Component

            17.4.2.2. By Deployment Type

            17.4.2.3. By Organization Size

            17.4.2.4. By Industry Type

    17.5. Germany

        17.5.1. Pricing Analysis

        17.5.2. Market Share Analysis, 2022

            17.5.2.1. By Component

            17.5.2.2. By Deployment Type

            17.5.2.3. By Organization Size

            17.5.2.4. By Industry Type

    17.6. United Kingdom

        17.6.1. Pricing Analysis

        17.6.2. Market Share Analysis, 2022

            17.6.2.1. By Component

            17.6.2.2. By Deployment Type

            17.6.2.3. By Organization Size

            17.6.2.4. By Industry Type

    17.7. France

        17.7.1. Pricing Analysis

        17.7.2. Market Share Analysis, 2022

            17.7.2.1. By Component

            17.7.2.2. By Deployment Type

            17.7.2.3. By Organization Size

            17.7.2.4. By Industry Type

    17.8. Spain

        17.8.1. Pricing Analysis

        17.8.2. Market Share Analysis, 2022

            17.8.2.1. By Component

            17.8.2.2. By Deployment Type

            17.8.2.3. By Organization Size

            17.8.2.4. By Industry Type

    17.9. Italy

        17.9.1. Pricing Analysis

        17.9.2. Market Share Analysis, 2022

            17.9.2.1. By Component

            17.9.2.2. By Deployment Type

            17.9.2.3. By Organization Size

            17.9.2.4. By Industry Type

    17.10. India

        17.10.1. Pricing Analysis

        17.10.2. Market Share Analysis, 2022

            17.10.2.1. By Component

            17.10.2.2. By Deployment Type

            17.10.2.3. By Organization Size

            17.10.2.4. By Industry Type

    17.11. Malaysia

        17.11.1. Pricing Analysis

        17.11.2. Market Share Analysis, 2022

            17.11.2.1. By Component

            17.11.2.2. By Deployment Type

            17.11.2.3. By Organization Size

            17.11.2.4. By Industry Type

    17.12. Singapore

        17.12.1. Pricing Analysis

        17.12.2. Market Share Analysis, 2022

            17.12.2.1. By Component

            17.12.2.2. By Deployment Type

            17.12.2.3. By Organization Size

            17.12.2.4. By Industry Type

    17.13. Thailand

        17.13.1. Pricing Analysis

        17.13.2. Market Share Analysis, 2022

            17.13.2.1. By Component

            17.13.2.2. By Deployment Type

            17.13.2.3. By Organization Size

            17.13.2.4. By Industry Type

    17.14. China

        17.14.1. Pricing Analysis

        17.14.2. Market Share Analysis, 2022

            17.14.2.1. By Component

            17.14.2.2. By Deployment Type

            17.14.2.3. By Organization Size

            17.14.2.4. By Industry Type

    17.15. Japan

        17.15.1. Pricing Analysis

        17.15.2. Market Share Analysis, 2022

            17.15.2.1. By Component

            17.15.2.2. By Deployment Type

            17.15.2.3. By Organization Size

            17.15.2.4. By Industry Type

    17.16. South Korea

        17.16.1. Pricing Analysis

        17.16.2. Market Share Analysis, 2022

            17.16.2.1. By Component

            17.16.2.2. By Deployment Type

            17.16.2.3. By Organization Size

            17.16.2.4. By Industry Type

    17.17. Australia

        17.17.1. Pricing Analysis

        17.17.2. Market Share Analysis, 2022

            17.17.2.1. By Component

            17.17.2.2. By Deployment Type

            17.17.2.3. By Organization Size

            17.17.2.4. By Industry Type

    17.18. New Zealand

        17.18.1. Pricing Analysis

        17.18.2. Market Share Analysis, 2022

            17.18.2.1. By Component

            17.18.2.2. By Deployment Type

            17.18.2.3. By Organization Size

            17.18.2.4. By Industry Type

    17.19. GCC Countries

        17.19.1. Pricing Analysis

        17.19.2. Market Share Analysis, 2022

            17.19.2.1. By Component

            17.19.2.2. By Deployment Type

            17.19.2.3. By Organization Size

            17.19.2.4. By Industry Type

    17.20. South Africa

        17.20.1. Pricing Analysis

        17.20.2. Market Share Analysis, 2022

            17.20.2.1. By Component

            17.20.2.2. By Deployment Type

            17.20.2.3. By Organization Size

            17.20.2.4. By Industry Type

    17.21. Israel

        17.21.1. Pricing Analysis

        17.21.2. Market Share Analysis, 2022

            17.21.2.1. By Component

            17.21.2.2. By Deployment Type

            17.21.2.3. By Organization Size

            17.21.2.4. By Industry Type

18. Market Structure Analysis

    18.1. Competition Dashboard

    18.2. Competition Benchmarking

    18.3. Market Share Analysis of Top Players

        18.3.1. By Regional

        18.3.2. By Component

        18.3.3. By Deployment Type

        18.3.4. By Organization Size

        18.3.5. By Industry Type

19. Competition Analysis

    19.1. Competition Deep Dive

        19.1.1. BMC Software

            19.1.1.1. Overview

            19.1.1.2. Product Portfolio

            19.1.1.3. Profitability by Market Segments

            19.1.1.4. Sales Footprint

            19.1.1.5. Strategy Overview

                19.1.1.5.1. Marketing Strategy

        19.1.2. IBM Corporation

            19.1.2.1. Overview

            19.1.2.2. Product Portfolio

            19.1.2.3. Profitability by Market Segments

            19.1.2.4. Sales Footprint

            19.1.2.5. Strategy Overview

                19.1.2.5.1. Marketing Strategy

        19.1.3. Broadcom Inc.

            19.1.3.1. Overview

            19.1.3.2. Product Portfolio

            19.1.3.3. Profitability by Market Segments

            19.1.3.4. Sales Footprint

            19.1.3.5. Strategy Overview

                19.1.3.5.1. Marketing Strategy

        19.1.4. Cherwell Software, LLC.

            19.1.4.1. Overview

            19.1.4.2. Product Portfolio

            19.1.4.3. Profitability by Market Segments

            19.1.4.4. Sales Footprint

            19.1.4.5. Strategy Overview

                19.1.4.5.1. Marketing Strategy

        19.1.5. Ivanti

            19.1.5.1. Overview

            19.1.5.2. Product Portfolio

            19.1.5.3. Profitability by Market Segments

            19.1.5.4. Sales Footprint

            19.1.5.5. Strategy Overview

                19.1.5.5.1. Marketing Strategy

        19.1.6. ServiceNow

            19.1.6.1. Overview

            19.1.6.2. Product Portfolio

            19.1.6.3. Profitability by Market Segments

            19.1.6.4. Sales Footprint

            19.1.6.5. Strategy Overview

                19.1.6.5.1. Marketing Strategy

        19.1.7. EasyVista

            19.1.7.1. Overview

            19.1.7.2. Product Portfolio

            19.1.7.3. Profitability by Market Segments

            19.1.7.4. Sales Footprint

            19.1.7.5. Strategy Overview

                19.1.7.5.1. Marketing Strategy

        19.1.8. Micro Focus and Zoho

            19.1.8.1. Overview

            19.1.8.2. Product Portfolio

            19.1.8.3. Profitability by Market Segments

            19.1.8.4. Sales Footprint

            19.1.8.5. Strategy Overview

                19.1.8.5.1. Marketing Strategy

        19.1.9. Axios Systems

            19.1.9.1. Overview

            19.1.9.2. Product Portfolio

            19.1.9.3. Profitability by Market Segments

            19.1.9.4. Sales Footprint

            19.1.9.5. Strategy Overview

                19.1.9.5.1. Marketing Strategy

        19.1.10. CA Technologies

            19.1.10.1. Overview

            19.1.10.2. Product Portfolio

            19.1.10.3. Profitability by Market Segments

            19.1.10.4. Sales Footprint

            19.1.10.5. Strategy Overview

                19.1.10.5.1. Marketing Strategy

20. Assumptions & Acronyms Used

21. Research Methodology

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