Automation COE Market Outlook from 2025 to 2035

The global automation COE market value is estimated to be USD 12.9 billion in 2025. The industry is anticipated to advance at a robust CAGR of 41.4% during the projected period. By 2035, the segment value is forecast to reach an impressive value of USD 23.1 billion. In 2024, the worldwide Automation Center of Excellence (COE) industry saw high momentum.

This was mainly due to higher enterprise adoption of automation frameworks, with large enterprises being the major investors in structured COE models. Firms in banking, healthcare, and manufacturing invested heavily in expanding their automation programs, emphasizing scalability, governance, and AI integration.

The year also witnessed increasing demand for hyperautomation, which merged RPA, AI, and process mining to streamline workflows. But some implementations were hampered by challenges like talent gaps, integration issues, and change resistance. North America was the leading region, but the Asia-Pacific region was the fastest-growing sector, fueled by affordable automation solutions.

In 2025, growing mid-sized business involvement and stepped-up use of cloud-based automation platforms. Operators are likely to standardize automation governance and increase COE initiatives across business units. AI-driven automation and generative AI-driven workflows will also transform COE strategies.

Market Metrics

Metric Value
Market Size (2025E) USD 12.9 billion
Market Size (2035F) USD 23.1 billion
CAGR (2025 to 2035) 41.4%

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Evolution in Automation COE Landscape Shifting Trends: 2020 to 2024 vs 2025 to 2035

2020 to 2024 (Foundation Phase) 2025 to 2035 (Expansion & Maturity Phase)
Early adoption by large enterprises Widespread adoption across mid-sized enterprises
Focus on cost savings, efficiency, and governance Strategic value creation, AI-driven automation
Key technologies: RPA, AI-driven automation, process mining Key technologies: Hyperautomation, generative AI, self-learning automation
Industry leaders: Banking, healthcare, manufacturing Cross-industry expansion with deeper AI integration
Challenges: Talent shortages, integration complexity, security concerns Challenges: Scaling automation, managing AI ethics, continuous optimization
COE role: Standardizing processes, establishing best practices COE role: Driving real-time insights, predictive analytics, and AI-augmented workforce
Business impact: Operational efficiency, compliance improvements Business impact: Agile decision-making, autonomous business processes
Segment growth: USD 560.8 million in 2024 Projected industry value: USD 23.1 billion by 2035

FMI Survey on the Automation COE Landscape

Key Priorities of Stakeholders

  • Digital Transformation: 78% of stakeholders cited digital transformation as the primary driver for adopting Automation COE frameworks.
  • Scalability & Flexibility: 71% emphasized the need for scalable and flexible solutions that can be tailored to various industries.
  • Cost Efficiency: 63% noted reducing operational costs as a key goal for establishing Automation COEs.

Regional Variance

  • North America: 75% of IT professionals highlighted scalability and integration with existing technologies as top priorities.
  • Europe: 69% emphasized compliance with data privacy and sustainability regulations as critical drivers.
  • Asia-Pacific: 58% of manufacturers focused on cost efficiency and reducing manual labor through automation.

Adoption of Automation COE Frameworks

High Variance

  • North America: 65% of large enterprises are already implementing Automation COEs to manage enterprise-wide automation.
  • Europe: 59% of businesses focus on integrating AI and RPA into COE frameworks for seamless process automation.
  • Asia-Pacific: Only 42% of small and medium enterprises have adopted COE frameworks, citing high implementation costs as a barrier.

Convergent & Divergent Perspectives on ROI

  • 72% of North American enterprises see a clear return on investment from Automation COEs within the first year of implementation.
  • 48% of European stakeholders are still evaluating ROI, while 40% of Asian companies cite high initial investment costs as a barrier.

Technology & Platform Preferences

Consensus

  • Cloud-based Automation: 70% of stakeholders prefer cloud-based platforms for scalability and accessibility.
  • AI & Machine Learning: 62% view AI-driven automation as key to driving business value.

Regional Variance

  • North America: 58% favor hybrid cloud solutions to integrate legacy systems with advanced automation technologies.
  • Europe: 55% prioritize data privacy compliance and favor solutions offering on-premise deployment options.
  • Asia-Pacific: 47% focus on low-cost solutions with high ROI, preferring simplified automation tools.

Cost Sensitivity & Pricing Trends

Shared Challenges

  • Implementation Costs: 79% of stakeholders cited high initial costs as a significant barrier to full-scale adoption.
  • Cost of Integration: 68% expressed concerns about the costs of integrating new automation technologies with legacy systems.

Regional Differences

  • North America/Europe: 60% of stakeholders would accept a 15-20% price premium for automation solutions offering enhanced scalability and long-term efficiency.
  • Asia-Pacific: 70% of stakeholders prefer affordable automation solutions under USD 500,000 for faster ROI.

Industry-Specific Challenges

Manufacturers

  • North America: 66% of manufacturers face challenges with integrating Automation COEs into complex production systems.
  • Europe: 53% cite regulatory compliance as a hurdle for implementing automation frameworks.
  • Asia-Pacific: 59% struggle with scaling automation solutions due to a lack of trained workforce.

End-Users

  • IT & Software Firms: 64% prioritize streamlining internal operations and improving service delivery through Automation COEs.
  • Financial Services: 56% focus on automating compliance and risk management processes.
  • Healthcare: 48% see automation as critical for improving patient management and operational efficiency.

Future Investment Priorities

Alignment

  • 80% of manufacturers plan to increase investment in automation technology and AI-driven COEs.

Divergence

  • North America: 68% plan to invest in modular automation solutions that can be scaled across departments.
  • Europe: 62% are prioritizing compliance-driven automation frameworks for regulatory adherence.
  • Asia-Pacific: 55% are focusing on low-cost, flexible automation solutions that can easily adapt to evolving business needs.

Regulatory & Policy Impact

  • North America: 72% view federal tax incentives for adopting automation technologies as a significant boost to COE adoption.
  • Europe: 80% believe that stringent EU regulations on automation and data privacy are shaping the sector and driving innovation in automation frameworks.
  • Asia-Pacific: 40% feel that government policies and incentives are inconsistently enforced, leading to slower adoption of automation technologies.

Government Regulations: Policies Impacting the Automation COE Landscape

Countries Regulations Impacting Automation COEs
North America Data Privacy: CCPA (California Consumer Privacy Act) and GDPR (General Data Protection Regulation) impact how automation systems handle sensitive data.
Europe Environmental Regulations: The EU Green Deal encourages energy-efficient automation solutions to meet carbon neutrality goals. Data Privacy: GDPR impacts automation systems by requiring secure handling and storage of personal data.
Asia-Pacific Cost Sensitivity: Many Asia-Pacific countries have regulations focused on low-cost automation solutions due to budget constraints in certain industries. Data Privacy: China’s Cybersecurity Law requires businesses to adhere to strict data management protocols in automated systems.
Japan Industry-Specific Regulations: Japan’s automotive and electronics industries face strict safety and regulatory standards, impacting how automation is integrated into production processes. Workforce Regulations: Focus on upskilling workers in automation, with strong emphasis on robotics and AI technologies in manufacturing.
Germany Environmental Standards: Germany’s climate policies under the EU Green Deal impact the integration of automation for sustainable practices in manufacturing.
China Cost Efficiency Regulations: Focus on affordable automation solutions in manufacturing and technology sectors due to economic considerations.
India Workforce and Labor Regulations: India's labor laws and regulations are evolving to support automation adoption while encouraging skills development in the workforce.
South Korea Innovation & Research: South Korea is heavily investing in R&D for automation technologies, providing grants and subsidies to businesses for the development of COEs.

Competitive Landscape

Major players in the Automation COE industry are employing a combination of pricing models, innovation initiatives, strategic collaborations, and geographic expansions to strengthen their industry presence. Pricing strategies in the industry have become more competitive, with a focus on tiered solutions that cater to businesses of varying sizes.

Major corporations are also spending on emerging technologies like AI-powered automation, cloud-native applications, and RPA via in-house R&D or acquisition. Furthermore, partnerships with technology solution providers and industry players facilitate service offerings improvement and industry presence enlargement.

Other strategies for growth encompass geographic expansion into high-growth regions such as Asia-Pacific and Latin America, where adoption of automation is expected to rise significantly as industries shift to modernization. Strategic acquisitions and joint ventures as part of their expansion strategy, enabling them to add more technology offerings and enter new segments.

Market Share Analysis

Siemens AG: ~18-20%

Leading the industrial automation sector with strong presence in manufacturing and process automation

Accenture: ~15-17%

Strong in automation consulting, integration, and enterprise solutions across various industries

IBM Corporation: ~12-14%

Focus on AI, cloud automation, and digital transformation solutions, especially in IT and enterprise sectors

Cognizant: ~10-12%

Specializing in automation consulting and services for IT and business operations

Other Players: ~30-35%

Includes niche players, smaller firms, and regional companies with specialized offerings in AI-driven and cloud-based automation

Estimated Total Industry Share in 2025

Top Players: ~65-70%

Consolidated share of top companies in the Automation COE landscape

Niche & Emerging Players: ~30-35%

Specialized solutions and new entrants, gaining share in specific verticals or regions

Key Developments

  • Siemens AG's Acquisition of Altair Engineering Inc. (October 2024): Siemens expanded its software-driven product lines by acquiring Altair, aiming to enhance capabilities in simulation, high-performance computing, data science, and artificial intelligence. This acquisition positions Siemens to offer a comprehensive AI-powered design and simulation portfolio.
  • Acieta's Merger with RōBEX, +Vantage Corporation, and Mid-State Engineering (April 2024): At Automate 2024, Acieta announced its merger with three companies to bolster project management and engineering solutions. This strategic move addresses labor shortages and enhances efficiency in industrial automation.
  • L Squared Capital Partners and CogneSense's Acquisition of L&J Technologies (July 2024): CogneSense, in partnership with L Squared, acquired L&J Technologies to strengthen its environmental sensing and control solutions, integrating traditional expertise with innovative technologies.
  • One Equity Partners' Majority Investment in Comau S.p.A. (July 2024): One Equity Partners invested in Comau, a leader in industrial automation and robotics, as part of a strategic agreement following the merger of FCA and Groupe PSA, aiming to enhance Comau's technological capabilities and industry presence.
  • Lucid Bots' Acquisition of Avianna (July 2024): Lucid Bots acquired AI company Avianna to advance the development of robots capable of understanding human language and operating autonomously, marking a significant step towards integrating intelligent robotics into daily life. ​
  • Sojo Industries' Partnership with Schreiber Foods and Series A Funding (July 2024): Sojo Industries partnered with Schreiber Foods and secured USD 10 million in Series A funding to enhance mobile automation and robotics solutions for food and beverage assembly, aiming to revolutionize industry processes. ​
  • IDEX Corporation's Acquisition of Mott Corporation (July 2024): IDEX Corporation agreed to acquire Mott Corporation for USD 1 billion to expand its capabilities in sintered porous material structures and flow control solutions, enhancing its product offerings in the automation sector.

Macro-Economic Outlook

The Automation COE (Center of Excellence) landscape is part of a larger family of solutions under Industrial Automation & Digital Transformation umbrella. This platform encompasses the creation, implementation, and growth of automation technology in multiple sectors, including manufacturing, healthcare, automobile, and technology.

The number of Automation COEs has exploded since digital transformation is picking up speed, making this industry the sweet spot of technology innovation, operational efficiency, and economic growth. Interestingly, from the macro-economic perspective, the Automation COE landscape is, no doubt enjoying the benefits of several global trends.

The first major driver is the increasing push towards manufacturing modernisation and Industry 4.0 adoption. Businesses automating solutions are tending towards streamlining operations, lowering labor costs and enhancing productivity. The demand for energy-efficient and sustainable solutions is also driving investments in advanced automation technologies along with global regulatory pressure to decrease carbon footprints.

Increasing labor costs and supply chain complexities are driving companies to spend more on automation. Technology advancements such as AI, Robotics, Cloud Computing have also contributed to this growth as Automation COE landscape has now become a significant sector for long-term economic growth.

Segmentation-wise Analysis

By Organization Size

With demand for efficiency, scalability, and innovation on the rise, the Automation COE segment is experiencing significant growth across industries. The small and medium enterprises (SMEs) and the large enterprises are investing in automation technologies to optimize operations, increase productivity, and cut expenditure and operational costs.

Especially SMEs are adopting pocket-friendly solutions, while big enterprises use higher management solutions to boost operations internationally and improve their competitiveness. As enterprises in industries like manufacturing, healthcare, and BFSI continue to adopt digital transformation, the demand for customized digital services support is likely to grow. Such automation is helping the organizations address changing segment demands and provide significant operational value.

By Service Type

Automation COEs for Automation COEs with the rapid automation taking over industries, organizations are investing in services including governance and implementation support to make sure that automation systems are deployed in compliance with the industry regulations.

Automation provides significant cost reductions, along with improved efficiency and customer experience in industries such as banking, finance, and insurance (BFSI). The healthcare and life sciences industry is also embracing automation to do away with repetitive administrative tasks and provide better patient care.

By End User Verticals

In the Automation COE landscape, adoption is also variable across geographies, with different geographies emphasizing different aspects of automation. AI-driven automation or robotic process automation (RPA) is being heavily focused on across the North America region to drive operational agility and optimize customer experience.

In contrast, Europe is propelled by sustainability initiatives and regulatory compliance, which promotes green automation development. In regions like Asia-pacific, where a bulk of the manufacturing industries exist, factories require cost-effective and scalable automation systems like that of electronics industries and manufacturing.

Country-wise Analysis

United States

The USA has been at the forefront of the adoption and innovation of automation technologies worldwide. This trend has been primarily driven by the swift digital transformation seen across various industries such as manufacturing, healthcare, finance, and IT. Automation COEs provide an avenue to design, build, and implement automation across all enterprise applications.

It has also given rise to a robust tech ecosystem in the USA consisting of key industry players like UiPath, Automation Anywhere and SS&C Technologies, further spurring innovation in automation. Automation is not just for large enterprises, small and medium-sized enterprises (SMEs) are also more inclined to adopt automation to achieve scalability.

FMI opines that the United States automation COE sales will grow at nearly 42% CAGR through 2025 to 2035.

United Kingdom

The UK has experienced substantial automation growth, fueled by a desire for innovation and efficiency across industries. Automation technologies have been implemented early in key sectors such as banking and finance, retail and manufacturing, with major corporations such as HSBC and Barclays investing in robotic process automation (RPA) and AI-enabled solutions.

A big part of it is the UK’s vibrant tech scene, that is also driving automation forward. As demand for RPA grows, Karim Faris, partner at Bain, said UK companies such as Blue Prism and Automation Anywhere had pioneered the field, guiding businesses on embed automation into their processes.

FMI opines that the United Kingdom automation COE sales will grow at nearly 40% CAGR through 2025 to 2035.

France

Automation adoption has gained significant momentum in France, particularly in the manufacturing and automotive industries. With advances in innovation, efficiency, goals and a strong industrial base, and an ever-growing focus on automation technologies throughout the country.

Companies like Dassault Systemes and Sopra Steria in France are at the forefront of automation offerings, leveraging AI and robotics in some sectors to boost productivity. That last factor is supported by the French government like Industry 4.0 initiatives is also driving this trend and provides a fertile ground for automation to grow.

FMI opines that the France automation COE sales will grow at nearly 39% CAGR through 2025 to 2035.

Germany

Germany has been a long-recognized leader in industrial automation, especially within the manufacturing and automotive industries. German corporates, including the likes of Siemens, Bosch and BMW, are all setting up COEs focused on robotics, AI and automation for production optimization and supply chain optimization across the country.

Germany's robust industrial base has also accelerated the transition towards the implementation of smart factories and AI-driven products with the concept of Industry 4.0, thereby establishing the country as a leader in digital transformation.

FMI opines that the Germany automation COE sales will grow at nearly 43% CAGR through 2025 to 2035.

Italy

Italy offers a classic mix of manufacturing, automotive and fashion economies that can be hard to export, as automation technologies have slowly found their way into productive means to remain competitive in international markets.

AI and robotics are also on the rise in the country, especially among SMEs that want to stay cost-effective while increasing efficiency. Automation COEs are being deployed in helping businesses integrate these sophisticated systems. The Italian government is promoting automation adoption through incentives and Industry 4.0 initiatives.

FMI opines that the Italy automation COE sales will grow at nearly 38% CAGR through 2025 to 2035.

South Korea

Robotics and automation play a very important role in South Korea, particularly in its electronics and automotive sectors. It is also worth noting that major conglomerates such as Samsung, Hyundai, and LG have been spending a lot to implement automation solutions to improve production efficiencies, cut costs, and remain competitive in the global arena.

The focus on robotics and AI technology in South Korea has created a strong ecosystem of automation COEs through which companies that are deploying automation systems to optimize operations across sectors like manufacturing, retail and healthcare. The government’s smart factory initiatives for digital transformation have been the key drivers of automation technologies adoption.

FMI opines that the South Korea automation COE sales will grow at nearly 44% CAGR through 2025 to 2035.

Japan

Japan is a world leader in robotics and automation, especially in the auto and electronics sectors. Toyota, Honda, and Sony have been applying automation to improve both manufacturing efficiency and product quality for decades. The countries great potential in automation led to the swift increase in adoption of AI and robotics including smart factories and across advanced manufacturing systems.

Japan is a leader in robotics process automation (RPA), many industries such as healthcare and finance are utilizing process automation to optimize operations and minimize human error. Japan Government initiatives around Industry 4.0 and smart manufacturing also accelerate the adoption of these automation technologies.

FMI opines that the Japan automation COE sales will grow at nearly 43% CAGR through 2025 to 2035.

China

The country has turned to automation more and more as it tries to hold onto its position in world trade as the world's biggest manufacturing center. Firms like Alibaba, Tencent, and Huawei, are fuelling demand for automation systems based on AI, robots and IoT.

Most recently, the Chinese government has touted AI, and in particular automation, as important pillars of the Made in China 2025 initiative, an aggressive effort to upgrade the country’s industrial base and improve the quality of manufacturing. Automation centers of excellence are transforming industries including electronics, automotive, and e-commerce by enabling production optimization, cost reduction, and quality maintenance.

FMI opines that the China automation COE sales will grow at nearly 45% CAGR through 2025 to 2035.

Australia & New Zealand

Driven by competition and the need for more operational efficiency, adoption of automation technologies in Australia and New Zealand is on the rise. In Australia, the likes of Commonwealth Bank of Australia are pumping cash into automation in a bid to streamline banking operations, minimise cost and boost customer service.

In New Zealand, too, businesses in agriculture and horticulture are using automation solutions to fill labor gaps and drive productivity in operations. There are many initiatives in Australia aimed at sharing successful efforts to promote smart manufacturing and digital transformation. These encourage all sectors to embrace automation tools.

FMI opines that the Australia and New Zealand automation COE sales will grow at nearly 37% CAGR through 2025 to 2035.

Growth Opportunities and Recommendations

The Automation COE market has immense growth prospects fueled by the rising need for efficiency, cost savings, and innovation in different industries. With organizations adopting digital transformation, the use of automation technologies will further increase, particularly in industries like manufacturing, healthcare, and BFSI.

Organizations need to invest in the creation of AI-driven automation solutions, as these technologies are critical to automating operations and optimizing resource utilization. Moreover, small and medium-sized enterprises (SMEs) are a sizable market segment with potential opportunities for low-cost, scalable automation solutions that meet their requirements.

Collaborations and partnerships with industry leaders, consultancy companies, and technology vendors will help organizations remain competitive and provide customized automation solutions. Investment in training and upskilling workers to handle automation tools will also be important in facilitating smooth implementation. Finally, businesses need to think of expanding their base in emerging markets such as Asia-Pacific, where demand for low-cost automation solutions is growing exponentially.

Key Players

  • Blue Prism Group Plc
  • Kofax, Inc.
  • Pega Systems, Inc.
  • WorkFusion, Inc.
  • Jacada, Inc.
  • AutomationEdge
  • Kryon Systems
  • AntWorks
  • Symphony Ventures
  • Syntel (now part of Atos)
  • Fujitsu Limited
  • Accenture plc
  • Capgemini SE

Frequently Asked Questions

What are Automation COEs and why are they important?

Automation COEs usually built within the organizations focus on the implementing, managing and optimizing automation technologies.

What is the benefit of Automation COEs for Small Businesses?

Automation COEs for small businesses can help them optimize workflows and eliminate manual work in order to improve productivity and lower operational costs.

Which industries are most implementing Automation COEs?

Automation COEs are being implemented in different industries like banking, healthcare, manufacturing, retail, and transportation.

What are some of the problems in delivering automation solutions?

Some of those challenges involve the staff not wanting to change, difficulty of integrating it with current systems already in place, hefty initial investments and also guaranteeing

What is the role of AI in Automation COEs?

By integrating AI into Automation COEs, organizations can elevate their automation initiatives to a new level.

Table of Content
  1. Executive Summary
  2. Market Overview
  3. Market Background
  4. Global Market Analysis 2020 to 2024 and Forecast, 2025 to 2035
  5. Global Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Organization Size
    • Large Enterprises
    • SMEs
  6. Global Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Services
    • Technology Assessment & Consulting
    • Design & Testing
    • Governance
    • Implementation Support
  7. Global Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Vertical
    • BFSI
    • Healthcare & Life Sciences
    • Manufacturing
    • IT & ITES
    • Retail & Consumer Goods
    • Transportation & Logistics
    • Others
  8. Global Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Region
    • North America
    • Latin America
    • Western Europe
    • Eastern Europe
    • South Asia and Pacific
    • East Asia
    • Middle East and Africa
  9. North America Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Country
  10. Latin America Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Country
  11. Western Europe Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Country
  12. Eastern Europe Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Country
  13. South Asia and Pacific Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Country
  14. East Asia Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Country
  15. Middle East and Africa Market Analysis 2020 to 2024 and Forecast 2025 to 2035, By Country
  16. Key Countries Market Analysis
  17. Market Structure Analysis
  18. Competition Analysis
    • SS&C Technologies Holdings, Inc.
    • UiPath, Inc.
    • Automation Anywhere, Inc.
    • Nice Ltd.
    • HelpSystems, LLC
    • Nintex, Inc.
    • Verint Systems, Inc.
    • Cigniti Technologies Limited
    • Digital Workforce Services Plc
    • Fastpath Solutions, LLC
  19. Assumptions & Acronyms Used
  20. Research Methodology

Segmentation

By Organization Size:

  • Small and Medium Enterprises (SMEs)
  • Large Enterprises

By Service Type:

  • Technology Assessment & Consulting
  • Design & Testing
  • Governance
  • Implementation Support
  • Other Service Types

By End User Verticals:

  • Banking
  • Finance Services
  • Insurance (BFSI) Sector
  • Healthcare & Life Sciences Institutions
  • Manufacturing Industries
  • Information Technology (IT) & IT Excellence Services (ITES)
  • Retail & Consumer Goods Distribution
  • Transportation & Logistics Sector
  • Other End User Verticals

By Region:

  • North America
  • Latin America
  • Europe
  • East Asia
  • South Asia and Pacific
  • The Middle East and Africa (MEA)

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