Automated Parcel Delivery Terminals Market Outlook (2023 to 2033)

The market study estimates the value of the global demand for automated parcel delivery terminals at USD 753.9 million in 2023. Further, the global automated parcel delivery terminals market is anticipated to expand at a compound annual growth rate of 11% through 2033. By the end of the forecast period, the overall market is expected to reach USD 2,140.7 million by 2033.

The growth of e-commerce businesses and internet penetration is expected to outpace the increase in the use of automated parcel delivery systems in the market. Global digitization and the encouragement of cashless payments around the world as well as the increase in the logistics business have contributed to the growth of the market in recent years.

The adoption of hardware-as-a-service and the shift from B2B to B2C operations provide a cost-effective way to kick-start parcel terminal operations, stimulating the growth of automated parcel delivery terminals throughout the market in the future.

Parcel delivery terminals with automatic delivery are becoming a preferred delivery alternative since they help to reduce the costs associated with the logistics process. The technology also contributes to increasing delivery efficiency and provides new opportunities for market growth.

The use of terminals is widespread throughout the world due to their convenience for both the buyer and seller. Moreover, they also support manufacturers and retailers in avoiding losses incurred as a result of poor last-mile delivery performance or failed re-attempts. To deal with these issues, a general automated parcel delivery system is availed in a smart city that can be utilized by all types of users within the city. These users include businesses, department stores, restaurants, and individual citizens.

Recent events have heightened interest in automated transportation technologies as a way for companies to help customers with their purchases through contactless technologies. As a result of this, the logistic business has taken a big step forward by deploying automated parcel delivery terminals on the market for contactless delivery of goods. These factors positively impacted revenues for automated parcel delivery terminals in the global market.

The market's growth trend accelerated at the end of 2021 after declining during the first half of 2021. Further, the trend persisted into the second quarter of 2021. A rise in consumer awareness of the spread of diseases and the demand for contactless online deliveries of medicines increased the demand for automated parcel delivery terminal components in the second half of 2021.

A large number of companies are also subsequently concentrating their efforts on expanding their warehouse network in new geographies to manage the risks associated with supply chain disruptions during tough times.

Attribute Details
Automated Parcel Delivery Terminals Market CAGR (2023 to 2033) 11%
Automated Parcel Delivery Terminals Market (2033) USD 2,140.7 million
Automated Parcel Delivery Terminals Market Attraction As the distribution channel advances and AI-integrated delivery systems can deliver products in consort with advances in distribution channels, the market is likely to grow in the future.

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What Role does Automation Play in the Current Parcel Delivery Terminals Market?

The convenience of on-time delivery, hassle-free returns, and growing consumer interest in online shopping is likely to drive the market for automated parcel delivery terminals. Global greenhouse gas emission effects and increased traffic on the road are driving growth in the automated parcel delivery terminal market.

Electric and battery-powered autonomous vehicles are introduced in logistic businesses to improve service efficiency and minimize carbon emissions. Thus, during the forecast period, the advancements in parcel delivery terminals might be driven by improvements in packaging and distribution channels.

Smart lockers and delivery terminals are in demand due to internet access, smartphones, and the IoT (Internet of Things). Smartphones provide great ease in verifying, tracking, and streamlining transactions. In addition to the automated terminals, these automated systems are also equipped with POS systems that further simplify the process of paying bills.

The volume of parcels that are required to be delivered in all cities has grown dramatically over the past few years. It is expected that urbanization and digitization of the parcel delivery industry might continue to shape this industry in the future.

The market for automated parcel delivery terminals is expected to be dominated by new players in the future years despite the rise in cross-border transport services and the entry of new market players. The market is characterized by increasing consumer demand for fast delivery, which, in turn, is forcing e-commerce, the food, and retail industries to increase their quick delivery initiatives.

In the past few years, advancements in technology and digital business processes have accelerated automated market-based delivery processes. Additionally, the development of drones that can deliver packages on time in difficult terrain should allow for automated parcel delivery terminals to enter the market. This is going to increase the possibilities for logistics companies and might improve the quality of the service and make it efficient and reliable in the market.

What are the Challenges of the Automated Parcel Delivery Terminal Market?

The growth of automated parcel delivery terminals is likely to be at a standstill due to the growing environmental impacts and high logistical costs. The high potential for growth of this technology was hampered by a few factors, such as burglaries, other technologies, and large installation spaces in new regions. As a result, several factors such as the inability to deliver to remote areas failed delivery attempts, and the inability to make deliveries are contributing to the companies incurring extra costs.

The market demand for automated parcel delivery terminals has been decreasing in recent years due to the size limitations and the establishment of private initiatives to set up parcel lockers. Increasing the number of permits and obtaining authorizations requires time, which is why there is a downturn in the market.

The high cost of investment and safety concerns have also reduced global demand for this process. The decrease in the market for automated parcel delivery terminals in the market is primarily due to the loss of the point of contact between various firms and a declining willingness to use parcel lockers.

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Nikhil Kaitwade

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Why are Indoor Automated Parcel Delivery Terminals Surging in Demand?

The market is segmented into indoor and outdoor units based on deployment type. It is expected that the market for indoor terminals might grow at a CAGR of 10.5% during the forecast period. As an alternative to outdoor terminals, which require extra infrastructural support to withstand poor weather conditions, indoor automated parcel delivery terminals have proved to be cost-efficient. This trend has fueled the demand for indoor parcel delivery terminals in the market.

Indoor terminals are highly popular due to low threats of theft and vandalism. As a result of the few regulations and environmental requirements, end-users consider these terminals convenient as compared to outdoor terminals. The use of such systems enables the issuers to collect, deliver, and retrieve parcels quickly and without difficulty in adverse weather conditions.

Unlike outdoor terminals, indoor terminals require less capital to operate, maintain, and install, which lends itself to their popularity across the board. All these factors have stimulated market demand for Indoor automated parcel delivery terminals in the market.

Category By Deployment Type
Top Segment Outdoor Terminal
Market Share in Percentage 44.5%
Category By Ownership
Top Segment Shipping or Logistics Company
Market Share in Percentage 40.3%

How are Logistics Companies Driving the Market for Automated Parcel Delivery Terminals?

According to the ownership category of automated parcel delivery terminals, the market is divided into retailers, shipping/logistics companies, government organizations, and others. According to research, the shipping and logistics sector is expected to grow at a significant rate than the other segments.

A notable growth rate for e-commerce with each might also generate huge revenue for the automated parcel delivery market. This is due to the growing number of online purchases and the rising demand for delivery services in the market. The shipping/logistics market is predicted to expand at a CAGR of 11.3% during the forecast period.

It has been evident that the market demand for logistics-automated parcel delivery systems has increased because of the growing expansion of warehouse setup and the demand for last-mile delivery systems. Globalization is heavily influenced by dynamic market conditions and the improvement in the global economy.

A rise in several businesses involved in commercial trade around the globe has contributed to the growth of the logistics market. Manufacturers or retailers find it increasingly difficult to keep track of these activities. As a result, logistics companies are expected to gain market share.

A significant factor fueling the growth of the market is the development of overseas markets. To satisfy price-sensitive customers and offer a wide range of products of high quality and with timely delivery, logistics services have become essential. Thus, the growth of the logistics market can be attributed to the increase in trading activities owing to globalization.

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Which Regions are Responsible for the Growth of Automated Parcel Delivery Terminals?

Emergence of eCommerce Platforms to Boost the Market in the United States

In 2022, the United States of America’s automated parcel delivery terminals market accounted for 26.7% of the total revenue share, led by the rapid progress of logistic and technological advancement in these businesses.

An increase in many small and large companies in this region and the emergence of new players could spur market growth for automated parcel delivery terminals. Within the next five years, it is expected that over half of the United States of America, population might be using delivery robots in large numbers.

The emergence of e-commerce is also contributing to the innovation of how shoppers shop, which has led to an increase in the demand for automated parcel delivery terminals.

Regional Market Comparison Global Market Share in Percentage
The United States 26.7%
Germany 4.5%
Japan 4.1%
Australia 1.4%

Asia-Pacific is Projected to Dominate the Automated Parcel Delivery Terminals Market during the Forecast Years

With the rise in online business activity in countries like India and China and ongoing investments in the logistics industry, the industry is seeing opportunities for growth in the market. In Asia Pacific region, China accounts for 14% of revenue growth. The increased Internet penetration and advancement in technology, the use of mobile devices, and the emergence of online businesses have all contributed to the growth of this market in this region.

Over the forecast period, Japan is projected to achieve a CAGR of 17.5%. A rise in both import and export business is expected to boost the market for automated parcel delivery terminals in the market. The increased use of artificial intelligence, technology, and the Internet of Things in this region has propelled the demand for automated parcel delivery systems.

Regional Markets CAGR (2023 to 2033)
The United Kingdom 9.2%
China 12.6%
India 11.7%

Emerging Economies are not at the Forefront in the Establishment of Automated Parcel Delivery Terminal Points

During the forecast period, the automated parcel delivery terminals market in Brazil is expected to expand at a compound annual growth rate of 7.4%. Due to the emergence of the e-commerce market in this region, automated parcel delivery terminals are expected to see a high degree of growth in Brazil. As a result of increasing digitization, economic growth worldwide, and interactive smart devices, this market in the region is experiencing an increase in demand.

The market for automated parcel delivery terminals in Australia is anticipated to expand at a CAGR of 15.3% with a market size of USD 218.4 million by 2033. Increasing usage of the conventional method of receiving parcels in this region has resulted in the growth of the market as the changes have become widespread.

What is the Level of Competition for automated parcel delivery terminals in the Market?

Through strategic partnerships, manufacturers can increase production and meet consumer demand, increasing both their revenues and market share. The introduction of new products and technologies might allow end-users to reap the benefits of new technologies. Increasing the company's production capacity is one of the potential benefits of a strategic partnership.

Automated Parcel Delivery Terminals Market Developments

  • During 2021, Venipak planned to invest 4 million euros into expanding its automated parcel machine network in Baltics by 600 units. In defense of the company's plan to install 600 new hands-free automated parcel machines strategically located in all the Baltic states, 600 new contactless machines are being installed. The launch of 250 APMs had been completed in Lithuania, while 200 were being launched in Latvia. At the end of 2021, after the current wave of network expansion in Lithuania and Latvia is completed, 150 APM units were rolled out in Estonia.
  • In April 2021, Cleveron, the world’s leading parcel delivery robotics firm unveiled its new unmanned semi-autonomous last-mile delivery vehicle, the Cleveron 701. This product is designed to cater to retailers and logistics companies looking to improve their last-mile delivery solutions and efficiencies. This allows businesses to comply with e-commerce's recent acceleration and the significantly changing retail environment by increasing their same-day delivery capabilities.
  • Earlier this year, Nova Poshta opened a new automated terminal in Dnipro, Ukraine, consisting of 18,000 square meters of space and equipped with automated equipment from MHS Global and Equinox. Around €28.5 million (USD 32.5 million) was spent on the building of this terminal, of which €13 million (USD 14 million) was provided by the European Bank for Reconstruction and Development (EBRD). There have been 500 jobs created by the terminal, and the facility operates 24 hours a day. In addition to the doubling of parcel volume in Dnipro, the company provided better service to customers through the opening of an automated terminal.
  • The Quadient Company, a leader in creating meaningful customer relationships by connecting businesses through digital and physical methods, announced that Purolator, Canada's leading integrated freight, plans to install more than 20 Parcel Pending by Quadient smart lockers at the busiest terminals in Canada beginning in February 2022. Purolator is proud to announce the installation of automated smart lockers that allow its customers to retrieve their packages, at any time of the day or night conveniently and securely manner. Increasing e-commerce package volumes necessitated investing in new locker systems to enhance customer experience.
  • In March 2022, Cainiao was also able to establish a fully automated bonded warehouse in Xiasha, China. Up to 30,000 parcels can be stored in the warehouse through a fully automated parcel sorting system. Due to the complexity of setting up the bonded warehouse in such a way as to encompass a large number of retailers and different categories, the automated facility can schedule warehouse pickups and also facilitate the manual sorting of parcels. The company has also established an enterprise smart warehouse solution - a technology used by Cainiao to enhance the efficiency of inventory management by providing consultation on what new technologies to implement to accelerate digitization throughout the industry.

Key Players Working in the Automated Parcel Delivery Terminals Market

  • Keba AG
  • Cleveron Ltd.
  • Neopost group
  • Smartbox Ecommerce Solutions Pvt. Ltd.
  • Winsen Industry Co., Ltd.
  • InPost
  • TZ Ltd.
  • ByBox Holdings Ltd.
  • ENGY Company
  • Bell and Howell, LLC

Key Segments Covered in the Automated Parcel Delivery Terminals Report

By Deployment Type:

  • Indoor Terminal
  • Outdoor Terminal

By Ownership:

  • Retailers
  • Shipping/Logistics Companies
  • Government Organization
  • Others

By Region:

  • North America
  • Europe
  • Asia Pacific
  • The Middle East and Africa
  • Latin America

Frequently Asked Questions

How Big is the Automated Parcel Delivery Terminals Market? 

The market is valued at USD 753.9 million in 2023. 

Who are the Leading Industry Players? 

Keba AG, Cleveron Ltd., and Neopost Group are the leading industry players. 

Which is the Dominant Segment by Deployment Type? 

The indoor segment is likely to remain preferred through 2033. 

What Opportunities Await the Market Players? 

The expansion of parcel delivery points to boost the growth.

What was the United States’ Market Share in 2022? 

The United States market held a 26.7% share in 2022. 

Table of Content
	1. Executive Summary
	2. Market Overview
	3. Market Background
	4. Global Market Analysis 2018 to 2022 and Forecast, 2023 to 2033
	5. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Deployment Type
		5.1. Indoor Terminal
		5.2. Outdoor Terminal
	6. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Ownership
		6.1. Retailers
		6.2. Shipping/Logistics Companies
		6.3. Government Organization
		6.4. Others
	7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region
		7.1. North America
		7.2. Latin America
		7.3. Europe
		7.4. Asia Pacific
		7.5. MEA
	8. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	9. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	10. Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	11. Asia Pacific Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	12. MEA Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Country
	13. Key Countries Market Analysis
	14. Market Structure Analysis
	15. Competition Analysis
		15.1. Keba AG
		15.2. Cleveron Ltd.
		15.3. Neopost group
		15.4. Smartbox Ecommerce Solutions Pvt. Ltd.
		15.5. Winsen Industry Co., Ltd.
		15.6. InPost
		15.7. TZ Ltd.
		15.8. ByBox Holdings Ltd.
		15.9. ENGY Company
		15.10. Bell and Howell, LLC
	16. Assumptions & Acronyms Used
	17. Research Methodology
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